Food was very flavorful, asked for extra soy sauce.. said I would be charged not sure if i was but other then that food was good paid $30 dollars
Food: 5
Service: 3
Laura Moore
Worst customer service ever! Couldn’t fix the order without listening to what was wrong. Yelling at the customer which was a minor trying to get the order corrected. Yelling at customers isn’t how you fix the problem. They messed up big time. Lost our business. We’ll choose a different place to take our $$ to. Think you need to take some manager classes or customer service refreshment courses. Give them NO stars. Do not recommend to anyone!!
Samantha Garcia
Horrible customer service, they do not like to be corrected. Some lady just wants to yell and cuss at minors. I do not recommend this place. It’s trash!
Atmosphere: 1
Food: 1
Service: 1
Lydia Vasquez
Decided to try this location today not only was the food horrible so was the customer service I ordered almond chicken it was horrible. I asked a manager if I could exchange it and he said I would have to pay for a new plate. The beef and broccoli was bad also and he got sick after we got home bad experience all together will not be back. I told the manager I had had almond chicken and it never looked the way this one was. He kept arguing with me that was the way it was made. He would not exchange or make it better for me. Absolutely the worst experience I have ever had.
Atmosphere: 3
Food: 1
Service: 1
Robert Umphlett
Man I love this place. I don’t know why but it’s good. This is my family’s go to for Chinese food.
Atmosphere: 5
Food: 5
Service: 5
Roy Flores
I always pick up from this location but I can honestly say that they have never disappointed me on my dinner. Love the food.
Atmosphere: 4
Food: 5
Service: 4
Kimberly Wilson
Ordered hot and sour soup, it was ok, not as good as usua-spicy sour water Crispy noodles are absolutely awful, stale, over cooked and dark brown, too thick so felt like cracking cement in my teeth, they used to be light, airy and crispy-definitely need to reteach whoever made them
Food: 2
Service: 5
Gail Jackson
It’s so nice to have freshly made HOT chicken but old cold unseasoned rice! Yum THANKS
Food: 2
Pizza Wizard
This was their last chance. They consistently get our order wrong and forget items. This time was worse. The "chicken" was very strange and seemed not right. This is the first time in my life that the food was so bad that I ended up throwing it away. Our whole family was disappointed. I will never consider this place as an option for food. *Response to owner* Sincerely do not want your free food. It was disgusting and the service is terrible. I genuinely just want to forget about your existence as an option for take out. Last chance means last chance. I was a customer for over 20 years. No thank you.
Atmosphere: 1
Food: 1
Service: 1
Sandy Moon
I ordered the beef & broccoli from this place. The so called beef is nothing but fat and rubber like meat. It's awful. I've ordered from Hunan Express on Everhart many times in the past and I've never been served anything like this in the past.
Opened up the fortune cookie & it was stale. Seriously? Get it together guys!!!
Sesame chicken plate was not fresh at all, It was all clumped together with a horrible taste. ?
Food: 1
Service: 1
Velma Zamora
I ordered 35.00 worth of food: Chicken fried rice, sweet & sour pork plus chicken wings. It was nasty!! The chicken wings stunk like spoiled food. I went to the restaurant asked for manager. And guess what? No manager in charge. I told the clerk to taste the chicken wings, I mean if you sell it you should be able to stand behind everything your serve. The cashier had a nasty attitude, would not give me managers information. My truck stunk like spoiled food, I had to get it sprayed down with deodorizer. Don't buy any food at this restaurant. It's a dam shame. I will be notifying the health department.
Atmosphere: 1
Food: 1
Service: 1
Dough
Good combination fried rice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried
Donna C
This is a really good place to order to go comfort food just don't forget to call in and order that way it's ready when you arrive no waiting because they are really busy here!!!yummy!! I always take out and it's always ready on time and hot.
Food was very flavorful, asked for extra soy sauce.. said I would be charged not sure if i was but other then that food was good paid $30 dollars
Food: 5
Service: 3
Worst customer service ever! Couldn’t fix the order without listening to what was wrong. Yelling at the customer which was a minor trying to get the order corrected. Yelling at customers isn’t how you fix the problem. They messed up big time. Lost our business. We’ll choose a different place to take our $$ to. Think you need to take some manager classes or customer service refreshment courses. Give them NO stars. Do not recommend to anyone!!
Horrible customer service, they do not like to be corrected. Some lady just wants to yell and cuss at minors. I do not recommend this place. It’s trash!
Atmosphere: 1
Food: 1
Service: 1
Decided to try this location today not only was the food horrible so was the customer service I ordered almond chicken it was horrible. I asked a manager if I could exchange it and he said I would have to pay for a new plate. The beef and broccoli was bad also and he got sick after we got home bad experience all together will not be back. I told the manager I had had almond chicken and it never looked the way this one was. He kept arguing with me that was the way it was made. He would not exchange or make it better for me. Absolutely the worst experience I have ever had.
Atmosphere: 3
Food: 1
Service: 1
Man I love this place. I don’t know why but it’s good. This is my family’s go to for Chinese food.
Atmosphere: 5
Food: 5
Service: 5
I always pick up from this location but I can honestly say that they have never disappointed me on my dinner. Love the food.
Atmosphere: 4
Food: 5
Service: 4
Ordered hot and sour soup, it was ok, not as good as usua-spicy sour water
Crispy noodles are absolutely awful, stale, over cooked and dark brown, too thick so felt like cracking cement in my teeth, they used to be light, airy and crispy-definitely need to reteach whoever made them
Food: 2
Service: 5
It’s so nice to have freshly made HOT chicken but old cold unseasoned rice! Yum THANKS
Food: 2
This was their last chance. They consistently get our order wrong and forget items. This time was worse. The "chicken" was very strange and seemed not right. This is the first time in my life that the food was so bad that I ended up throwing it away. Our whole family was disappointed. I will never consider this place as an option for food. *Response to owner* Sincerely do not want your free food. It was disgusting and the service is terrible. I genuinely just want to forget about your existence as an option for take out. Last chance means last chance. I was a customer for over 20 years. No thank you.
Atmosphere: 1
Food: 1
Service: 1
I ordered the beef & broccoli from this place. The so called beef is nothing but fat and rubber like meat. It's awful. I've ordered from Hunan Express on Everhart many times in the past and I've never been served anything like this in the past.
Opened up the fortune cookie & it was stale. Seriously? Get it together guys!!!
Food: 1
Service: 3
Restaurantji Recommends
Great
Wheelchair accessibility: Ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Chicken Fried Rice, Chicken Fried Rice, Egg Roll, Crispy Noodle, Sweet & Sour Ribs
Sesame chicken plate was not fresh at all, It was all clumped together with a horrible taste. ?
Food: 1
Service: 1
I ordered 35.00 worth of food:
Chicken fried rice, sweet & sour pork plus chicken wings. It was nasty!! The chicken wings stunk like spoiled food. I went to the restaurant asked for manager. And guess what? No manager in charge. I told the clerk to taste the chicken wings, I mean if you sell it you should be able to stand behind everything your serve. The cashier had a nasty attitude, would not give me managers information. My truck stunk like spoiled food, I had to get it sprayed down with deodorizer. Don't buy any food at this restaurant. It's a dam shame. I will be notifying the health department.
Atmosphere: 1
Food: 1
Service: 1
Good combination fried rice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried
This is a really good place to order to go comfort food just don't forget to call in and order that way it's ready when you arrive no waiting because they are really busy here!!!yummy!! I always take out and it's always ready on time and hot.
Atmosphere: 5
Food: 5
Service: 5
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