Janet's Cakery

Called for prices. The lady was answered was rude when I asked for a price of a 8in cake I asked for the next size up price then she said “how many people are you serving I’m not going throw all the prices” like a simple “how many people are you serving” would of been good alone. No need to add the “I’m not going throw all the price” with a Annoyed tone in her voice so sad to lose a customer over a Unnecessary comment i actually love the cakes here but i guess im going somewhere now

Atmosphere: 1

Service: 1

*Professional* people with GREAT personality, they run their business *right*. The cake isn’t bad either! Thank you Rebecca and friends!!!

Atmosphere: 5

Food: 5

Service: 5

As a cake baker myself I know quality and Janet's Cakery is lacking this trait. Since we live out of state and I couldn't supply the cake myself the bride's mother (also from out of state and unfamiliar with this business) placed an order for us to supply our son and soon-to-be daughter-in-law with a wedding cake. Based on the reviews we expected a delicious cake with a very simple design. Unfortunately, the cake itself was subpar, and the icing was very greasy, but the most disappointing part was that they didn't even decorate it according to the picture provided to them. The order was for a 2-tiered, double layered cake with a simple combed pattern ridge design. We were suppling the flowers, so no other design was requested or needed. What we received was a 9" double layer with a 4" double layer on top with a 6" tier support plate between them. The off sized tier design was very noticeable. The simple pattern ridges were ruined by the bulbous scallops they placed around the tiers to hide the oversized plate. The scallops were not on the original design supplied to them nor were they requested as they didn't match the ridge pattern. The plate was totally unnecessary on this size cake since the tiers were not separated, and any knowledgeable baker knows that the plate is to be smaller than the cake it supports not bigger. They charged us $180.00 for the cake plus a $20 deposit for the generic named plate, (Wilton's sells a 2/pk for $10.11), most likely because they knew we were traveling almost an hour to pick it up and wouldn't be returning this useless, unnecessary accessory. The price of this cake should have been less than half the price we paid and that is to generously cover their labor. Do yourself a favor and find a better-quality bakery if your cake is for an important event so you won't be disappointed in the taste or design. Date of experience: October 2025

What I wanted vs what I got
So disappointed

I had the petite fours and a few cookies. The petite fours were great I'm not much of a dessert guy. The cookies were pretty good. The ladies are quite friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Joy and the team did a wonderful job creating a prank cake for my brother's birthday. Highly recommend.

Food: 5

Service: 5

Very nice people who are willing to listen to your ideas and what you want. They did a fantastic job with both the main cake and grooms cake..both were a popular with my guests..thank you so very much

Very nice people who are willing to listen to your ideas and what you want. They did a fantastic job with both the main cake and grooms cake..both were a popular with my guests..thank you so very much

We loved it, the bright color on the inside was so fun and didn’t leave us guessing! Cake was soo good!!

Atmosphere: 5

Food: 5

Service: 5

I’m soooo grateful for my experience with Janet’s Cakery! From the moment I walked in the door, Rebecca greeted me with a big smile. I explained to her that I needed a gender reveal cake for an intimate gender reveal for my husband and I. I was all over the place with the excitement of finding the gender of the baby, but she was patient with my indecisiveness. Handing over my phone to Rebecca for her to find out the gender of my baby and put the correct colored filling for the cake. She double checked with me to make sure how to give the phone back without spoiling the gender to me, which was so thoughtful. She told me it could be ready within a day. As I come to pick up my cake, Joy grabs my cake and says oh gender reveal cake! Then she jokingly said she knows what the gender of my baby was and congratulated me. Overall, such a warm and genuine experience that I’ll forever be remember. Definitely ordering from here all the time!

Atmosphere: 5

Food: 5

Service: 5

Cake was dry, no flavor. Didn’t taste fresh. The frosting was okay that’s why I gave two stars. Always a hit or a miss with Janet’s. More misses than hits.

Atmosphere: 4

Food: 2

Service: 4

We live in San Antonio and have a condo in Port A (where mom wanted to celebrate her birthday) well Janet’s came to the rescue when it came to us getting a delicious Texas Sheet Cake! Thanks y’all! You did amazing!

Atmosphere: 5

Food: 5

Service: 5

Came in to pick up a birthday cake. Quite possibly the best cake I've tasted.

Atmosphere: 5

Food: 5

Service: 5

Friendly customer service. Not the best quality treats. Expected more from an established cakery

The petit fours and cookies are super yummy and great prices!