Never answers the phone. Ordered through the app went to pick up and said my order was canceled and did not receive a refund.
Victoria Faccio
I rarely eat McDonald's but after a long day I made a stop here before being dropped off at home. Not only was my big Mac meals both missing pickles, one of them had only half a burger patty. I called 5 times with no answer to the phone.
Atmosphere: 1
Food: 2
Service: 4
India Bates
everytime i ask for EXTRA, i get NONE. staff need to be looking at the tickets better to see if it says extra or none. thanks.
حسام الخير
Professional service
Atmosphere: 5
Food: 5
Service: 5
Michael Joubert
Ordered food an they forgot my fries
THEN I CALLED 6 TIMES AN NO ANSWER
Service: 1
Ellenor Sprague
Some of the rudest staff ive experienced. The girl running the line was so incredibly rude to everyone around her, customers and staff. Not only did I wait 40 minutes for a 10 piece, I had to get my own drink cup from behind the register because the staff just ignored every customer in the lobby standing there waiting for help. On top of it all the food came out cold. Probably the worst experience ive had at mcd's. Will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Linda Stone
Every day, my granddaughter stops by there after school to get her a snack because she doesn’t eat lunch at school and every day there’s something wrong with her food today she ordered a five dollar meal, which is the double cheeseburger and the nuggets and then she also ordered an extra double cheeseburger Well, the nuggets were fine, but the cheeseburgers had nothing on them no cheese no ketchup no pickles no nothing just meat and bread the other day she ordered a five dollar meal. She got an extra six piece nugget when she got home she had only six nuggets when she should’ve had 10 then a lot of times their sodas are flat are they have only carbonation we’ve tried to call many times, but no one ever answers the phone no matter what time of the day we call this is a little ridiculous
Atmosphere: 1
Food: 1
Service: 1
Alma Felan
My grandkids, love McDonald's, I go there so much, I feel like I'm part owner.
Atmosphere: 5
Food: 5
Service: 5
Gilbert Powers
Found a what looks like a fingernail in our burger and we left it in the box and forgot about it in the car for 4months only to find it and realized it never rotted or grew mold or shriveled...so yeah never eating McDonald's ever.
I decided to take my daughter to breakfast before school. We both were at the door by 6:34am. The door was locked and employees (2) inside having breakfast. Not one employee opened the door for us to enter. My daughter was so disappointed we planned on having our time together before school and have breakfast together. We went through the drive thru and ordered since they failed to open. Before pulling away I asked the Supervisor what time the doors open. She smiled and said usually when we have the time because we get busy. I then asked so at 6:45am they open not 6:30am? She rolled her eyes and said we had a line so thats why can't you see that? I told her I was here at 6:34am and no one but you all were here. She looked at me and rolled her eyes again, by that time it was 6:56am doors still not opened. So disappointed in the service and the lying they do to the customers. Check the Drive thru cameras to learn better customer service skills for the future.
Atmosphere: 1
Food: 5
Service: 1
D Q
Horrible McDonald's they don't hire like they say it's just all lies and the food was really cold the fountain machine didn't work the employees are nice but the manager and management should be fired for good for deceiving people about them hiring. Wendy's is a better fast food restaurant at least their food is nice and fresh and better management. There are roaches also crawling in this McDonald's and the men's restroom is always out of hand soap i hope at least the employees are washing their hands in the back because I was sick for a whole week after eating here be careful of this place. I hope corporate reads this and shut down this McDonald's for good.
Atmosphere: 2
Food: 1
Service: 2
Janice Mclane
They closed early, but didn't shut down their doordash or mobile app. Google didn't reflect it either. I purchased a meal for pickup, drive there, and they're closed for cleaning. The door had a hand written sign saying they closed early for cleaning. I cancelled the order via the app and now its taking a week for a refund. One star because this is annoying. If you close early then change your app to reflect this. Now my money is frozen. I was using points for a free sandwich so now I can't do that.
Atmosphere: 1
Food: 1
Service: 1
Vici Valles
Horrible service. Had to go back for food. The manager and her employees don’t think to speak to customers. From what the manager told me the look she gave me was her letting me know that was my food and I should’ve known that. I was one of three people waiting on an order. The first and last time I go to any McDonalds.
Atmosphere: 1
Food: 2
Service: 1
Julian Rodriguez
The only bad thing about this site location is that when it's after hours and both drive thru lanes are open, is they get busy they tend to move slower. I do door dash and was there for an additional 30 mins just waiting. Other than that, it's a great place to go, and it's family friendly.
Never answers the phone. Ordered through the app went to pick up and said my order was canceled and did not receive a refund.
I rarely eat McDonald's but after a long day I made a stop here before being dropped off at home. Not only was my big Mac meals both missing pickles, one of them had only half a burger patty. I called 5 times with no answer to the phone.
Atmosphere: 1
Food: 2
Service: 4
everytime i ask for EXTRA, i get NONE. staff need to be looking at the tickets better to see if it says extra or none. thanks.
Professional service
Atmosphere: 5
Food: 5
Service: 5
Ordered food an they forgot my fries
THEN I CALLED 6 TIMES AN NO ANSWER
Service: 1
Some of the rudest staff ive experienced. The girl running the line was so incredibly rude to everyone around her, customers and staff.
Not only did I wait 40 minutes for a 10 piece, I had to get my own drink cup from behind the register because the staff just ignored every customer in the lobby standing there waiting for help. On top of it all the food came out cold. Probably the worst experience ive had at mcd's. Will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Every day, my granddaughter stops by there after school to get her a snack because she doesn’t eat lunch at school and every day there’s something wrong with her food today she ordered a five dollar meal, which is the double cheeseburger and the nuggets and then she also ordered an extra double cheeseburger Well, the nuggets were fine, but the cheeseburgers had nothing on them no cheese no ketchup no pickles no nothing just meat and bread the other day she ordered a five dollar meal. She got an extra six piece nugget when she got home she had only six nuggets when she should’ve had 10 then a lot of times their sodas are flat are they have only carbonation we’ve tried to call many times, but no one ever answers the phone no matter what time of the day we call this is a little ridiculous
Atmosphere: 1
Food: 1
Service: 1
My grandkids, love McDonald's, I go there so much, I feel like I'm part owner.
Atmosphere: 5
Food: 5
Service: 5
Found a what looks like a fingernail in our burger and we left it in the box and forgot about it in the car for 4months only to find it and realized it never rotted or grew mold or shriveled...so yeah never eating McDonald's ever.
Atmosphere: 1
Food: 1
Service: 1
They take to long to get your food!!!
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
I decided to take my daughter to breakfast before school. We both were at the door by 6:34am. The door was locked and employees (2) inside having breakfast. Not one employee opened the door for us to enter. My daughter was so disappointed we planned on having our time together before school and have breakfast together. We went through the drive thru and ordered since they failed to open. Before pulling away I asked the Supervisor what time the doors open. She smiled and said usually when we have the time because we get busy. I then asked so at 6:45am they open not 6:30am? She rolled her eyes and said we had a line so thats why can't you see that? I told her I was here at 6:34am and no one but you all were here. She looked at me and rolled her eyes again, by that time it was 6:56am doors still not opened. So disappointed in the service and the lying they do to the customers. Check the Drive thru cameras to learn better customer service skills for the future.
Atmosphere: 1
Food: 5
Service: 1
Horrible McDonald's they don't hire like they say it's just all lies and the food was really cold the fountain machine didn't work the employees are nice but the manager and management should be fired for good for deceiving people about them hiring. Wendy's is a better fast food restaurant at least their food is nice and fresh and better management. There are roaches also crawling in this McDonald's and the men's restroom is always out of hand soap i hope at least the employees are washing their hands in the back because I was sick for a whole week after eating here be careful of this place. I hope corporate reads this and shut down this McDonald's for good.
Atmosphere: 2
Food: 1
Service: 2
They closed early, but didn't shut down their doordash or mobile app. Google didn't reflect it either. I purchased a meal for pickup, drive there, and they're closed for cleaning. The door had a hand written sign saying they closed early for cleaning. I cancelled the order via the app and now its taking a week for a refund. One star because this is annoying. If you close early then change your app to reflect this. Now my money is frozen. I was using points for a free sandwich so now I can't do that.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Had to go back for food. The manager and her employees don’t think to speak to customers. From what the manager told me the look she gave me was her letting me know that was my food and I should’ve known that. I was one of three people waiting on an order. The first and last time I go to any McDonalds.
Atmosphere: 1
Food: 2
Service: 1
The only bad thing about this site location is that when it's after hours and both drive thru lanes are open, is they get busy they tend to move slower. I do door dash and was there for an additional 30 mins just waiting. Other than that, it's a great place to go, and it's family friendly.
Atmosphere: 5
Food: 5
Service: 3
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