not good service; always gets my order wrong and when i confront them they don’t fix it and if they do, they don’t fix it and give me back the same thing
Red !!
They ALWAYS get my order wrong the first time. Sometimes even the second or third time. If you order using the app they don't notify you and just leave the orders stacked on the counter. The employees always act confused and offended when I tell them my order is wrong. I feel bad for the manager there because she has to fix the mistakes of literally every single employee. The employees also seem to let their friends order first and get their orders first. Incredibly frustrating experience every single time.
Atmosphere: 1
Food: 1
Service: 1
angelinab
i ordered my drink online there was no line when i went in and the app said it should be ready around 5:07, it wasn’t so i kept waiting and missed my bus at 5:10. at 5:30 i nicely asked if they had my order in the system incase something went wrong because everyone that was coming after me had already received their drinks except for me. she showed me my cup just sitting there for some reason next to her and so i said okay thankyou, i just wanted to know they had it. another 10 minutes go by and i finally got my drink at 5:40 and missed the bus a second time so i had to wait for the next one again. i’m patient and understanding when it comes to service workers, i get it and i would’ve had no problem if i was sitting there studying and wasn’t trying to catch a bus. but either way 30+ minutes on one drink with no line is crazy for me to comprehend even after i politely tried to remind them, but next time i’ll make sure to go when i have lots of time to spare because i guess i’ll need it. no hard feelings towards the workers i understand it’s exhausting but im just confused why it took so long
Douglas Has
This location is probably the busiest location with the amount of orders coming in and with the lower number of staff. However, they work so hard and do such a great job at fulfilling orders. The drinks taste great. Food is great. There are peak times especially being located at a University. However, it's worth the wait. The staff is friendly and the manger/supervisor, Maria is the best. You can tell she cares and works hard to serve us.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Edwards
They do not know what they are doing. Spent nearly $50 for two of my six items to be correct. The staff also would not fix their mistakes.
Atmosphere: 1
Food: 2
Service: 1
Phil Hale
Great place to get drinks and snacks on campus. Staff is super friendly!
Atmosphere: 5
Food: 5
Service: 5
Roxi Singsaas
BEWARE: If you drink decaffeinated coffee for a medical reason, do not get your coffee from this location. On several occasions, I've been served regular caffeine coffee after requesting decaffeinated coffee. On 02/16/2024, I ordered coffee with a coworker. I requested decaffeinated coffee, and received my coworker's coffee with 3 shots of espresso that was labeled as my decaffeinated.
Dietary restrictions: Caffeinated coffee is often labeled as decaffeinated.
Atmosphere: 4
Food: 3
Service: 1
Carey Rote
They are very nice at this location.
Atmosphere: 5
Food: 5
Service: 5
Aspen Critter
I ordered a drink at 10:39, it told me it would be ready at 10:51. have three items. I had a venti a grande and then a peppermint cakepops, i understand y’all are busy but i shouldn’t be waiting an hour for a drink. Everyone that was here before me has gotten there drink and i ordered before all of them on the app ? it really shouldn’t take almost an hour to make a drink, i got the peppermint cake pop and then the grande before everything else and stood there waiting for my third item. i had to ask them to make it because they were making everyone else’s before mine.
Who doesn't like Starbucks I love going to any Starbucks love the atmosphere and workers are very friendly
Atmosphere: 5
Food: 5
Service: 5
Gordon Leith
I got a symmetric pour over and it was weak and acidic. It seems that Starbucks is dropping in quality. I'm not saying it's all bad, but it's not the Starbucks that brought it to where it is today.
Jose Jaquez
I’ve recently been giving this Starbucks a shot because it’s on campus but it’s been a bad idea. The past 5 times I’ve gone 4 of those times there’s been something wrong with my coffee. I have found a bee in my coffee, a nail, hair, and flies.
Larry Last
It’s normally a great place to get a drink, they remember me and they usually do really well. I mobile ordered for the first time, and I asked for one of the holiday lattes with oat milk and no whipped cream cause I got that intolerance. I got a literal cup of hot dairy milk with extra whipped cream and nothing else. I mean, yeah, one of the girls who works there hates me, but you’d think at least one other person would check that she made my drink right or something.
They are bad service, messed up my order
Atmosphere: 1
Food: 1
Service: 1
not good service; always gets my order wrong and when i confront them they don’t fix it and if they do, they don’t fix it and give me back the same thing
They ALWAYS get my order wrong the first time. Sometimes even the second or third time. If you order using the app they don't notify you and just leave the orders stacked on the counter. The employees always act confused and offended when I tell them my order is wrong. I feel bad for the manager there because she has to fix the mistakes of literally every single employee. The employees also seem to let their friends order first and get their orders first. Incredibly frustrating experience every single time.
Atmosphere: 1
Food: 1
Service: 1
i ordered my drink online there was no line when i went in and the app said it should be ready around 5:07, it wasn’t so i kept waiting and missed my bus at 5:10. at 5:30 i nicely asked if they had my order in the system incase something went wrong because everyone that was coming after me had already received their drinks except for me. she showed me my cup just sitting there for some reason next to her and so i said okay thankyou, i just wanted to know they had it. another 10 minutes go by and i finally got my drink at 5:40 and missed the bus a second time so i had to wait for the next one again. i’m patient and understanding when it comes to service workers, i get it and i would’ve had no problem if i was sitting there studying and wasn’t trying to catch a bus. but either way 30+ minutes on one drink with no line is crazy for me to comprehend even after i politely tried to remind them, but next time i’ll make sure to go when i have lots of time to spare because i guess i’ll need it. no hard feelings towards the workers i understand it’s exhausting but im just confused why it took so long
This location is probably the busiest location with the amount of orders coming in and with the lower number of staff. However, they work so hard and do such a great job at fulfilling orders. The drinks taste great. Food is great. There are peak times especially being located at a University. However, it's worth the wait. The staff is friendly and the manger/supervisor, Maria is the best. You can tell she cares and works hard to serve us.
Atmosphere: 5
Food: 5
Service: 5
They do not know what they are doing. Spent nearly $50 for two of my six items to be correct. The staff also would not fix their mistakes.
Atmosphere: 1
Food: 2
Service: 1
Great place to get drinks and snacks on campus. Staff is super friendly!
Atmosphere: 5
Food: 5
Service: 5
BEWARE: If you drink decaffeinated coffee for a medical reason, do not get your coffee from this location. On several occasions, I've been served regular caffeine coffee after requesting decaffeinated coffee. On 02/16/2024, I ordered coffee with a coworker. I requested decaffeinated coffee, and received my coworker's coffee with 3 shots of espresso that was labeled as my decaffeinated.
Dietary restrictions: Caffeinated coffee is often labeled as decaffeinated.
Atmosphere: 4
Food: 3
Service: 1
They are very nice at this location.
Atmosphere: 5
Food: 5
Service: 5
I ordered a drink at 10:39, it told me it would be ready at 10:51. have three items. I had a venti a grande and then a peppermint cakepops, i understand y’all are busy but i shouldn’t be waiting an hour for a drink. Everyone that was here before me has gotten there drink and i ordered before all of them on the app ? it really shouldn’t take almost an hour to make a drink, i got the peppermint cake pop and then the grande before everything else and stood there waiting for my third item. i had to ask them to make it because they were making everyone else’s before mine.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place
Who doesn't like Starbucks I love going to any Starbucks love the atmosphere and workers are very friendly
Atmosphere: 5
Food: 5
Service: 5
I got a symmetric pour over and it was weak and acidic. It seems that Starbucks is dropping in quality. I'm not saying it's all bad, but it's not the Starbucks that brought it to where it is today.
I’ve recently been giving this Starbucks a shot because it’s on campus but it’s been a bad idea. The past 5 times I’ve gone 4 of those times there’s been something wrong with my coffee. I have found a bee in my coffee, a nail, hair, and flies.
It’s normally a great place to get a drink, they remember me and they usually do really well. I mobile ordered for the first time, and I asked for one of the holiday lattes with oat milk and no whipped cream cause I got that intolerance. I got a literal cup of hot dairy milk with extra whipped cream and nothing else. I mean, yeah, one of the girls who works there hates me, but you’d think at least one other person would check that she made my drink right or something.
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