Villa Fresh Italian Kitchen

The Villa Pizza doesn’t even deserve the 1 star I gave it. I had a young woman with purple hair tell me I was standing at the wrong side. I let her know I was picking up an order, she said she didn’t have an order. I gave her my order number and she repeated herself. I told her I needed the food I paid for and I showed her my order email. She was upset after that. She yanked a pizza slice off the counter and threw it in the Togo box. She didn’t even warm it up and that makes me feel like this pizza will make me sick. I am upset and disheartened because I work in the same mall as this Villa Pizza and I regularly come here for lunch. I have the App downloaded and everything. It’s very saddening.

I guess I will be warming up my own pizza in the microwave here at work.

Atmosphere: 1

Food: 1

Service: 1

I never review this is my first, but I felt like I needed to share. The girl at the register i think her name was (Cece) made us a bad face when paying. When I went back to ask for a refill on a fountain drink she told me they don't do refills. Literally last week ate there and they gave me a refill. I expect a refill on fountain drinks especially if i paid over 30 dollars. Not my fault if she's having a bad day or don't like the job. That stays at the house don't bring bad vibes to work. Left to another food stall and bought another drink and ask if they do give refills and they definitely said yes. Unprofessional.

Atmosphere: 1

Food: 4

Service: 1

Yesterday my husband and I were eating at the mall when heard a loud voice coming from the villa pizza. It was the manager she was very unprofessional screaming at two customers it was mom and daughter manager was laughing like a witch it never lowered her voice the poor young girl looked scared. I went over and spoke to security that was talking to the two ladies and the manager was still at it. Police officer got called and I spoke to one of the officers and he said that the manager was way out of proportion and totally agree . She sent all of the employees to the back while customers were in line. Something needs to be done to that manager. And yes I went upstairs with security to write a statement.

Leah, Juan and Ceci are the best employees there, every time I pass by they greet me with smiles also the pizza and Stromboli are top knotch.

Atmosphere: 5

Food: 5

Service: 5

Cecilia did an awesome job and was very friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caesar Salad Entrée, Chicken Parm

The other day I got a XL pepperoni pizza, let me just say this, hands down best pizza I ate in the longest ever. I asked who
Made it and they said Ceci. If you ever stop by don’t hesitate to get food from her!

Atmosphere: 5

Food: 5

Service: 5

This worker named Roman was exceptionally friendly fantastic worker 10/10!

Atmosphere: 5

Food: 5

Service: 5

Great food, Greaat potatoes Thanks Vanessa.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pan Pizza, Pasta Combo, Garlic Roll 1, Pepperoni & Pineapple Pizza

Awesome service!!

Awesome service!!

Ordered online and paid for it. When I got there, they didn’t know there was an order. I had to speak up because of mall noise, manager immediately thought I was yelling at her and melted down. All I wanted was the correct order, which got difficult to verify because she was defensive and, therefore difficult to communicate with. The order was close enough, so I just told get it together. A bit frustrating, to say the least. Now for the food. I would have been happy, if after all that the food was good. Hard to mess up noodles and sauce, so that was fine. The meatballs, however, were so-so, rubbery and lacking much flavor. I’m sure the manager doesn’t want to see me again. The feeling is mutual. If you do order from this establishment, do so with a soft voice and in person, that way you’ll be able to watch what they serve you so you’ll know it’s correct. Skip the meatballs!

Atmosphere: 2

Food: 2

Service: 2

02/24 - Stopped by the food court for a quick bite. Great good and customer service, thanks!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Let’s get one thing straight this is by every sense of the words…. Mall pizza, so what did I expect. What I didn’t expect was spending $39 for two slices of pizza, two drinks and two sides.

Atmosphere: 3

Food: 2

Service: 3

This location has great food and service, highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Parmesan Pasta, Spaghetti Pasta Combo

Stopped to get some pizza after a long day of shipping. Nessa gave me and my family of hungry kiddos great service and fresh/hot pizza. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Deluxe Neo Pizza, Baked Ziti