I honestly stopped going to this location due to always messing up my order, and tonight my wife went to see if they changed since last time and what do you Know, still messing up. People in fast food want more money yet can't add what people are asking for on a simple order. Literally all my burger is 2 patties, 2 slices of cheese, pickles and add 3 slices of bacon. I took photos after two bites because due to their incompetence I was going to share that as well but for some reason don't have the option to. Failure not just the employees but the Manager as well for not making sure their people are paying attention.
Atmosphere: 1
Food: 1
Service: 1
jesus linares
Always food is good.
Atmosphere: 5
Food: 5
Service: 5
Ed Escobedo
Great food, friendly staff. Clean dinning area
Atmosphere: 4
Food: 5
Service: 4
Isabella Rodrigo
My friend and I came in to get breakfast the other day. We had a rough day because one of our close family friends got in an accident. We came to get food for everybody waiting at the hospital. I think the guys name was Cesar but he made our time so rough. We just wanted to clarify our order so that everyone could get their favorite whataburger comfort food amidst all the crazy in the moment. He was talking to another girl or worker in the moment who also worked there while taking the order. When I asked him a clarification on the order, he had to take his headset off and press pause on his AirPod he had in his ear under the headset, and then preceded to give attitude when I said I wanted to change one of our breakfast burgers to only creamy pepper sauce on the side. He rolled his eyes after and put back in his AirPods and preceded to press play back on his AirPods. My friend and I are only leaving reviews because it doesn’t kill to be nice or understanding. Others things do. It’s not hard to be a decent human being and give some one your time and patience for two seconds.
Atmosphere: 1
Food: 1
Service: 1
Marissa Garcia
I’m writing this because my experience with an employee named Ceasar at this Whataburger location was completely unprofessional and disappointing. During my visit on Monday this past week, Ceasar displayed a rude and dismissive attitude both toward customers and his own coworkers. He seemed irritated the entire time and made no effort to communicate respectfully or provide basic customer service.
When I asked a simple question about my order, he responded with attitude instead of assistance. The tone and body language were disrespectful enough that nearby customers even noticed. I’ve always associated Whataburger with friendly, welcoming service — but this interaction was the opposite.
I hope a manager looks into this and addresses it directly. Experiences like this make customers not want to return, and it reflects poorly on the entire team when a lead acts this way.
Atmosphere: 1
Food: 1
Service: 1
Kash Bega
The staff there treated me horribly one of them being named Josiah was being very rude and the customer service with him was not very professional
Atmosphere: 1
Food: 1
Service: 1
Dayna Anzaldua
I dont typically leave reviews but today i decided to stop at this location on the way home from work. A lot of the time, i order no buns to keep my carbs in check and the protien and toppings are usually just thrown into the take out box at any fast food place (its not a big deal for me). But this time was different. I was surprised to see that the toppings were nicely layed out and it really just made my day. I will come to this location primarily now because the thoughtfulness was just really nice. Its the little things. Thank you. 🧡🤍🧡
Atmosphere: 5
Food: 5
Service: 5
John Castillo
An update in healthy foods would terrific. The staff are courteous.
We used the app to order. It was amazing. No waiting in line and our order was ready when we got there.
Atmosphere: 5
Food: 5
Service: 5
James Harmount
Alan was great help us out and made our stay very pleasant. Will come back cause of his Customer service
Alicia Gonzalez
Can't go wrong with whataburger. Kaitlyn at the counter was amazing and very intociastic, friendly and most importantly very polite. Best service at this whataburger.
I honestly stopped going to this location due to always messing up my order, and tonight my wife went to see if they changed since last time and what do you Know, still messing up. People in fast food want more money yet can't add what people are asking for on a simple order. Literally all my burger is 2 patties, 2 slices of cheese, pickles and add 3 slices of bacon. I took photos after two bites because due to their incompetence I was going to share that as well but for some reason don't have the option to. Failure not just the employees but the Manager as well for not making sure their people are paying attention.
Atmosphere: 1
Food: 1
Service: 1
Always food is good.
Atmosphere: 5
Food: 5
Service: 5
Great food, friendly staff. Clean dinning area
Atmosphere: 4
Food: 5
Service: 4
My friend and I came in to get breakfast the other day. We had a rough day because one of our close family friends got in an accident. We came to get food for everybody waiting at the hospital. I think the guys name was Cesar but he made our time so rough. We just wanted to clarify our order so that everyone could get their favorite whataburger comfort food amidst all the crazy in the moment. He was talking to another girl or worker in the moment who also worked there while taking the order. When I asked him a clarification on the order, he had to take his headset off and press pause on his AirPod he had in his ear under the headset, and then preceded to give attitude when I said I wanted to change one of our breakfast burgers to only creamy pepper sauce on the side. He rolled his eyes after and put back in his AirPods and preceded to press play back on his AirPods. My friend and I are only leaving reviews because it doesn’t kill to be nice or understanding. Others things do. It’s not hard to be a decent human being and give some one your time and patience for two seconds.
Atmosphere: 1
Food: 1
Service: 1
I’m writing this because my experience with an employee named Ceasar at this Whataburger location was completely unprofessional and disappointing. During my visit on Monday this past week, Ceasar displayed a rude and dismissive attitude both toward customers and his own coworkers. He seemed irritated the entire time and made no effort to communicate respectfully or provide basic customer service.
When I asked a simple question about my order, he responded with attitude instead of assistance. The tone and body language were disrespectful enough that nearby customers even noticed. I’ve always associated Whataburger with friendly, welcoming service — but this interaction was the opposite.
I hope a manager looks into this and addresses it directly. Experiences like this make customers not want to return, and it reflects poorly on the entire team when a lead acts this way.
Atmosphere: 1
Food: 1
Service: 1
The staff there treated me horribly one of them being named Josiah was being very rude and the customer service with him was not very professional
Atmosphere: 1
Food: 1
Service: 1
I dont typically leave reviews but today i decided to stop at this location on the way home from work. A lot of the time, i order no buns to keep my carbs in check and the protien and toppings are usually just thrown into the take out box at any fast food place (its not a big deal for me). But this time was different. I was surprised to see that the toppings were nicely layed out and it really just made my day. I will come to this location primarily now because the thoughtfulness was just really nice. Its the little things. Thank you. 🧡🤍🧡
Atmosphere: 5
Food: 5
Service: 5
An update in healthy foods would terrific. The staff are courteous.
Atmosphere: 2
Food: 2
Service: 1
Not a fan. Sorry
Atmosphere: 4
Food: 2
Service: 2
They barely cook the onions on any burger.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
We used the app to order. It was amazing. No waiting in line and our order was ready when we got there.
Atmosphere: 5
Food: 5
Service: 5
Alan was great help us out and made our stay very pleasant. Will come back cause of his Customer service
Can't go wrong with whataburger. Kaitlyn at the counter was amazing and very intociastic, friendly and most importantly very polite. Best service at this whataburger.
Atmosphere: 5
Food: 5
Service: 5
It's Whataburger. Not much else to say
Atmosphere: 5
Food: 4
Service: 5
Always good food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Whataburger
Loading...