Service was slow! Waited 20 minutes for 2 sandwiches. Customer had to ask for the napkin holder to be filled. One server stood at customer's table for 10 minutes talking. Floor was dirty.
Anthony Adams
Great service Jeremy is the best.
Atmosphere: 5
Food: 5
Service: 5
Suzanne Felber (Lifestylist)
Schlotzsky's sandwiches used to be so good, but now they are so inconsistent you never know what you'll end up with. It smelled like sewage when you walked in the door which was very off putting for a food establishment. The staff was nice, but had a lot of trouble getting our orders right. It's amazing how hard it is to get a sandwich with no meat! My sandwich was dripping with mayonnaise so much so that it was almost impossible to eat, and I couldn't tell if the bun that is usually delicious had waaay too much flour on it or if it was growing a culture. Either way, I was afraid to eat it. Hoping this company can go back to its roots and just offer a well made simple sandwich made with fresh ingredients instead of this greasy mess.
Atmosphere: 2
Food: 2
Service: 5
Elijah
25 minutes and still don’t have our food. Every single table was filthy. Had to ask to get something to clean tables.
Patrick Thomas
Staff very un interested in waiting on customer.
Atmosphere: 5
Food: 5
Service: 1
Rebekah Adams
Schlotzsky’s food is pretty consistent, so no disappointment there! However, the customer service today was an absolute zero. The employee was rudely impatient when it came time for us to order. Thankfully, we were getting it to-go because I would not have wanted to stay there to eat.
Atmosphere: 1
Food: 4
Service: 1
George Kluth
Staff was very nice and helpful. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original
Lisa Hall
The owner of this restaurant REALLY needs to make a visit. The floor was filthy, we had a hard time finding a clean table to sit at…the drink area was disgusting and the workers as nice as they were I was almost afraid to eat food they made. The sandwich was made good but the bread was over toasted and hard to eat…and maybe stale. The tea had a weird taste…no telling how long it’s been since that tea dispenser has been cleaned. Amazingly the bathroom wasn’t too bad, pretty clean.
Atmosphere: 2
Food: 3
Service: 3
Sean Yuan
My wife hates y’all lol so I don’t get to have the big S very often. That being said I did grow up in a Schlotzskis in Sugarland, Texas playing Metal Slug on the community pc that y’all randomly had there. Picture this, mom plops you down, gets you an Original with a bag of chips, says you can play on the computer, then disappears for 2 to 3 hours before returning with 6 bags from TJ Maxx. Legendary time. Revisiting now, the sandwiches are all right, but didn’t quite hit like I remember. It’s possible that I was just missing the Metal Slug though. One small note, the bathroom was out of service when I was there. Gotta have the bathrooms running, fam.
Stalkers! Can't get your order right and when you drive up after waiting 30 mins someone is peeking around the corner at you. I drove off!!!! Go here if you wanna be stalked :(
Service was slow! Waited 20 minutes for 2 sandwiches. Customer had to ask for the napkin holder to be filled. One server stood at customer's table for 10 minutes talking. Floor was dirty.
Great service Jeremy is the best.
Atmosphere: 5
Food: 5
Service: 5
Schlotzsky's sandwiches used to be so good, but now they are so inconsistent you never know what you'll end up with. It smelled like sewage when you walked in the door which was very off putting for a food establishment. The staff was nice, but had a lot of trouble getting our orders right. It's amazing how hard it is to get a sandwich with no meat!
My sandwich was dripping with mayonnaise so much so that it was almost impossible to eat, and I couldn't tell if the bun that is usually delicious had waaay too much flour on it or if it was growing a culture. Either way, I was afraid to eat it. Hoping this company can go back to its roots and just offer a well made simple sandwich made with fresh ingredients instead of this greasy mess.
Atmosphere: 2
Food: 2
Service: 5
25 minutes and still don’t have our food. Every single table was filthy. Had to ask to get something to clean tables.
Staff very un interested in waiting on customer.
Atmosphere: 5
Food: 5
Service: 1
Schlotzsky’s food is pretty consistent, so no disappointment there! However, the customer service today was an absolute zero. The employee was rudely impatient when it came time for us to order. Thankfully, we were getting it to-go because I would not have wanted to stay there to eat.
Atmosphere: 1
Food: 4
Service: 1
Staff was very nice and helpful. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original
The owner of this restaurant REALLY needs to make a visit. The floor was filthy, we had a hard time finding a clean table to sit at…the drink area was disgusting and the workers as nice as they were I was almost afraid to eat food they made. The sandwich was made good but the bread was over toasted and hard to eat…and maybe stale. The tea had a weird taste…no telling how long it’s been since that tea dispenser has been cleaned. Amazingly the bathroom wasn’t too bad, pretty clean.
Atmosphere: 2
Food: 3
Service: 3
My wife hates y’all lol so I don’t get to have the big S very often. That being said I did grow up in a Schlotzskis in Sugarland, Texas playing Metal Slug on the community pc that y’all randomly had there. Picture this, mom plops you down, gets you an Original with a bag of chips, says you can play on the computer, then disappears for 2 to 3 hours before returning with 6 bags from TJ Maxx. Legendary time. Revisiting now, the sandwiches are all right, but didn’t quite hit like I remember. It’s possible that I was just missing the Metal Slug though. One small note, the bathroom was out of service when I was there. Gotta have the bathrooms running, fam.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: The Original
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean store. Food came out quickly. Affordable orices, great soda dispenser and clean tables.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Turkey Bacon Club, Avocado
Slow service and they messed up our order.
After having another bad experience at Panda Express, we decided to try this place. Wow! What a difference!
Miss Tammy greeted us with a smile and friendly personality. She definitely knows what good customer service is supposed to be.
I have a very limited diet and she made my day by making me the perfect delicious sandwich. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Amazing place! Very attentive staff and bathrooms are always clean!! Would always recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original, Turkey Bacon Club, Flatbread Pizza and Ceasar Salad, Cinnamon Roll, Turkey Bacon, Avocado, Roast Beef Sandwich, Smoked Cheesy Sandwich, Veggie Pizza, Pepperoni Pizza
Stalkers! Can't get your order right and when you drive up after waiting 30 mins someone is peeking around the corner at you. I drove off!!!! Go here if you wanna be stalked :(
Atmosphere: 1
Food: 1
Service: 1
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