To be honest. Idk why I keep coming to this location. Don't get me wrong DQ. I've been eating your food all of my life but this is getting out of hand. I literally told them that I got shredded hamburger salad the last time I ordered a grilled chicken salad, instead of romaine. Don’t get me wrong this isn't the first time. I'm just sick and tired of these lies. If you don't have a proper salad. Why do you sell it to begin with? Some people actually like to eat a late night salad but I guess it's too hard for your management to understand that. As a business owner I know it's hard to have inventory at hand at times but damn do a better job to keep those that actually care about the food. How I said I told them that all I got the last time was hamburger lettuce and I got the same thing again. I know this will not mean anything to yall but to be honest all of your workers are just there to collect a paycheck so maybe you should invest in them and teach them to do a better job at serving the customers.
Atmosphere: 1
Food: 1
Service: 1
Joe Leal
Pretty upgraded store great employee in coutulla much better than laredo what else is new.
Atmosphere: 5
Food: 5
Service: 5
Jose Gonzalez
Terrible service never able to place an order due to employees never picking up the phone
Atmosphere: 3
Food: 4
Service: 1
Jeff Caldwell
Always a good stop
Atmosphere: 3
Food: 4
Service: 3
Maricela Terrazas
I eat here all the time, mostly seniors in the daytime
Atmosphere: 5
Food: 5
Service: 5
Patricia Paredes
Love DQ! Today we stopped in Cotulla were attended by a young man Christopher. Amazing service this young man treated the customers with a smile beautiful attitude.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak Sandwich
ricky paz
Unfortunately I did not catch the name of the guy at the counter, but he definitely made it a gold star service! Very polite and professional. The food was great and found a picture of a friend of mine hanging in the dining area. Place was clean and we had an enjoyable lunch. We had the chicken and beef finger tenders and a hamburger.
Atmosphere: 5
Food: 5
Service: 5
Brailey Gunter
9-11-24 8:05pm Sat in the drive thru for at least 5min. Not a single greeting. A simple "I'll be right with you" makes all the difference instead of not even acknowledging a person is there. I finally just drove off. Only 1 person if front of me. Never again.
Service: 1
Luis Maldonado (Louie the cop)
Normally this location is pretty good but on this particular day the lobby is closed and the two female working were too busy cleaning to even come to the window to take people's orders the only one that was somewhat helpful was the cook. He seemed to be in a better mood
Lucy Salinas
The food is good ! & The workers hate their job horrible attitudes. I can only imagine their attitudes at the ending of their shift. And they need to train their employees on how to make ice creams right I got a sundae with one strawberry literally. And no one was cleaning up the tables.
Clean and quick. The frosty machine was broken at the time of visit. They said they probably wouldn't fix it anytime soon.
Atmosphere: 4
Food: 4
Service: 3
S
Food is great if they got your order correct two times we had great service the rest has been awful but the food is cooked well
Food: 5
Service: 1
Roberto Zamora
The guy who is serving the ice cream is always with a bad attitude, this time he didn’t put pecans on my sundae and I just told him while I was there waiting he ignored me and went on making other ice cream for the drive thru then came back and started making another one then I told him again, can I just get the pecans on this sundae because it’s melting then he rolled his eyes at me and came all mad to add the pecans. He is always with that mad face I think he should get fired for bad customer service
Service: 1
Leslie Sinclair
Great food and I get a pup cup for my puppy every few days
Terrible place, I arrived today at 6:40 to eat inside with my 25-year-old son, he is a disabled person, and we wanted to go in and go to eat and go to the bathroom, which the attendants told me that the lobby was closed and they told the manaller and she said not to open which there are still people eating inside an older man stops and tells the people in front that if they open me and the manaller says it is not closed which I go through the window and wait in line to take away When waiting, what is my surprise that more people arrive and let them in, which I get angry and I ask him to hear the window and he gets angry, I tell him that I want to come in for my son, that I want to eat inside and go to the bathroom, which he gets angry and I Entering her after a long time is not fair because I am a friend or because those who entered were friends of hers because they greeted her, I did not offend her and I tried to tell her everything in English but this cannot happen, both I and my son feel discriminated against. For this person they do not want to give me their name but I recommend that you see the cameras please my visit was today on the 4th 25th 20024 at 7.08 pm and the person who attended to me is called Ruby and he said that he cannot give me the name of the manaller because he gets into trouble
To be honest. Idk why I keep coming to this location. Don't get me wrong DQ. I've been eating your food all of my life but this is getting out of hand. I literally told them that I got shredded hamburger salad the last time I ordered a grilled chicken salad, instead of romaine. Don’t get me wrong this isn't the first time. I'm just sick and tired of these lies. If you don't have a proper salad. Why do you sell it to begin with?
Some people actually like to eat a late night salad but I guess it's too hard for your management to understand that. As a business owner I know it's hard to have inventory at hand at times but damn do a better job to keep those that actually care about the food. How I said I told them that all I got the last time was hamburger lettuce and I got the same thing again. I know this will not mean anything to yall but to be honest all of your workers are just there to collect a paycheck so maybe you should invest in them and teach them to do a better job at serving the customers.
Atmosphere: 1
Food: 1
Service: 1
Pretty upgraded store great employee in coutulla much better than laredo what else is new.
Atmosphere: 5
Food: 5
Service: 5
Terrible service never able to place an order due to employees never picking up the phone
Atmosphere: 3
Food: 4
Service: 1
Always a good stop
Atmosphere: 3
Food: 4
Service: 3
I eat here all the time, mostly seniors in the daytime
Atmosphere: 5
Food: 5
Service: 5
Love DQ! Today we stopped in Cotulla were attended by a young man Christopher. Amazing service this young man treated the customers with a smile beautiful attitude.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak Sandwich
Unfortunately I did not catch the name of the guy at the counter, but he definitely made it a gold star service! Very polite and professional. The food was great and found a picture of a friend of mine hanging in the dining area. Place was clean and we had an enjoyable lunch. We had the chicken and beef finger tenders and a hamburger.
Atmosphere: 5
Food: 5
Service: 5
9-11-24 8:05pm
Sat in the drive thru for at least 5min. Not a single greeting. A simple "I'll be right with you" makes all the difference instead of not even acknowledging a person is there. I finally just drove off. Only 1 person if front of me. Never again.
Service: 1
Normally this location is pretty good but on this particular day the lobby is closed and the two female working were too busy cleaning to even come to the window to take people's orders the only one that was somewhat helpful was the cook. He seemed to be in a better mood
The food is good ! & The workers hate their job horrible attitudes. I can only imagine their attitudes at the ending of their shift. And they need to train their employees on how to make ice creams right I got a sundae with one strawberry literally. And no one was cleaning up the tables.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Clean and quick. The frosty machine was broken at the time of visit. They said they probably wouldn't fix it anytime soon.
Atmosphere: 4
Food: 4
Service: 3
Food is great if they got your order correct two times we had great service the rest has been awful but the food is cooked well
Food: 5
Service: 1
The guy who is serving the ice cream is always with a bad attitude, this time he didn’t put pecans on my sundae and I just told him while I was there waiting he ignored me and went on making other ice cream for the drive thru then came back and started making another one then I told him again, can I just get the pecans on this sundae because it’s melting then he rolled his eyes at me and came all mad to add the pecans. He is always with that mad face I think he should get fired for bad customer service
Service: 1
Great food and I get a pup cup for my puppy every few days
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Banana Split, Small Ice Cream Cone, Chicken Fried Steak Sandwich
Terrible place, I arrived today at 6:40 to eat inside with my 25-year-old son, he is a disabled person, and we wanted to go in and go to eat and go to the bathroom, which the attendants told me that the lobby was closed and they told the manaller and she said not to open which there are still people eating inside an older man stops and tells the people in front that if they open me and the manaller says it is not closed which I go through the window and wait in line to take away When waiting, what is my surprise that more people arrive and let them in, which I get angry and I ask him to hear the window and he gets angry, I tell him that I want to come in for my son, that I want to eat inside and go to the bathroom, which he gets angry and I Entering her after a long time is not fair because I am a friend or because those who entered were friends of hers because they greeted her, I did not offend her and I tried to tell her everything in English but this cannot happen, both I and my son feel discriminated against. For this person they do not want to give me their name but I recommend that you see the cameras please my visit was today on the 4th 25th 20024 at 7.08 pm and the person who attended to me is called Ruby and he said that he cannot give me the name of the manaller because he gets into trouble
Atmosphere: 2
Food: 2
Loading...