McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
719 IH 35, Cotulla
(830) 879-4711
About McDonald's
Customers' Favorites
McDonald's Reviews
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This McDonalds is extremely slow. You’ll wait at least 10minutes in the drive thru and be the only customer in the drive thru. It’s always attitude and a long wait for no reason.
Ratings
Menu
Hours
| Monday | 7AM - 11PM |
| Tuesday | 7AM - 11PM |
| Wednesday | 7AM - 11PM |
| Thursday | 7AM - 11PM |
| Friday | 7AM - 11PM |
| Saturday | 7AM - 11PM |
| Sunday | 7AM - 11PM |
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McDonald's: A Mixed Bag of Experiences
McDonald's, the iconic fast-food chain, has garnered a range of reviews from its customers in Cotulla. While some have praised the dedicated efforts of the staff, others have encountered frustrating service and order mix-ups.
One customer commends the "faithful laborers" at the Cotulla McDonald's, describing the workers as swift, kind, and maintaining a "noble standard of excellence" even under great pressure. The reviewer bestows a well-deserved five-star rating, acknowledging the employees' tireless efforts to ensure that "the people are fed and satisfied."
However, another customer's experience was less positive. They ordered a vanilla iced coffee, only to receive regular coffee that had been sitting for an extended period, with no ice. When they requested a cup of ice, the staff provided a small children's cup with just four cubes, further compounding the disappointment.
Additionally, a third customer encountered issues with the drive-thru service, where the staff member claimed they could not "hear" the customer's requests for sauces and condiments. This led to a frustrating exchange, with the staff member arguing with the customer's friend who tried to assist.
Despite these mixed reviews, the overall impression of McDonald's in Cotulla is a testament to the hard work and dedication of the staff, who strive to provide a consistent dining experience, even in the face of challenges. Customers are encouraged to approach the restaurant with patience and gratitude, understanding the efforts behind each meal.