McDonald's

719 IH 35, Cotulla
(830) 879-4711

Recent Reviews

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jimmy d

Ordered a meal and asked for a cup of water. They charge $1 for water.

Atmosphere: 3

Food: 3

Service: 1

The Kingfish

Would give 5 stars except for my McRib having almost no sauce on it. It was fresh and hot, but I had to add ketchup 😒

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Mcnuggets

Lilyana Martinez

We made a stop at McDonald's because it was fast food and it turned out that it took them 40 minutes to deliver the food, they need to train the guys well to serve and provide quick service.

Lalo Camarillo

The service is slower than a turtle! And the attitude of the staff is arrogant when they feel the pressure of people. 30 minutes just to grab 3 Mc

Atmosphere: 1

Food: 2

Service: 1

Lee Anna Bendall

I went in to order breakfast they had an older woman in the front taking orders who was not being trained properly at all was very overwhelmed because she was not being trained properly their kitchen people did not have on hair nets they were just tossing the food everything was coming all unwrapped obviously they don't follow cross contamination rules then when I brought it to their attention their cooks were giving me dirty looks The quality of service was absolutely horrible food was overcooked and cold The manager on duty was very sloppy unprofessional did not seem to know his job

Atmosphere: 1

Food: 1

Service: 1

Clark akers

Worst McDonald’s, in town for work. Stopped In for breakfast all they had available was oatmeal and hashbrowns. Then stopped in a day or so later in the afternoon super slow service saw them put my food in the bag and drink by it and sat there land waited another 10 minutes before it was given to me. Definitely won’t return to this location

Atmosphere: 1

Food: 1

Service: 1

Luis Sánchez

All delicious and very friendly

Atmosphere: 5

Food: 5

Service: 5

Tammy Jo Thompson

Lots of people work here but services slooooooow! At lunch time I don't know how anybody gets back to work on time.

Atmosphere: 3

Food: 5

Service: 1

Miguel Ruiz

Stopped by this morning around 8 am to grab breakfast. Ordered at kiosk, food took long to be ready even though there was only 1 order before us. Place was really disgusting, tables not cleaned, floor had what seemed like honey mustard splattered all over, trash everywhere. There seem to be no manager at that time. Food was ok.

Atmosphere: 1

Food: 2

Service: 1

Gordon Smith

Worst McDonald’s experience ever!

Service: 1

David Colchado

Manager has no idea how to use codes from the app and has no customer service experience. He argued and got aggressive because he could not admit he was wrong and got real loud. Very unprofessional the customer is always wrong at this location

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Mcnuggets

Cindy Colchado (Cindy)

Update 08/24 This place is still trash and don’t know how to serve the customer. The manager on duty at 1:30 needs to take a training on customer service. It shouldn’t take 3 people to take your order and neither knew what they were doing. ………. OLD ReviewThere is nothing fast about this fast food restaurant. I’ve had to drive out of line before I pay because of how extremely slow it is. I’m here now I paid at 1:09 and it’s now 1:26! I’m not a satisfied customer at all! The sad thing is there is no other McDonald’s here so people from here have no choice but to not come or to put up with it.

Laura Lopez

Very clean and the cashier was very friendly. Thank u for having a very great crew . Thank u. We shall keep going.

Atmosphere: 5

Food: 5

Service: 5

Jannie Bolden

the service was bad every time I go they get my order wrong
when I called the manager was rude and said was basically saying I should have been paying more attention this entire staff need to be fierd especially the two manager on duty if I could give zero stars I would

Joel Villasana

Dirty place

Atmosphere: 1

Food: 3

Service: 4

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