I usually order wings online after leaving work to have something to eat, but the pizza hut site decided to glitch at checkout, ordered again and this time the site registered it. When I arrived and asked for my order the lady at the front counter started giving me attitude and just being rude because I accidentally ordered two times by accident. I tried explaining to the woman what had happened but she refused to listen and continued being rude in front of other people. The people working here absolutely hate working and the customer service is terrible. You lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Vikram Jeet
Bad service, arrogant staff and pizza was not well cooked.
Food: 1
Service: 1
J barnett
Ordered on line. Pickup ran smooth. Pizza was what I ordered. Over all great pizza.
Food: 5
Service: 5
Alicia Galvan
I ordered a medium supreme pizza and it was very salty and inedible.
Atmosphere: 1
Food: 1
Service: 1
Victor Cordova (Vic)
The worker guy asked me what I wanted, I told him to pick up an online order. He said he could not hear me; so all I asked the guy was to please turn down the music since he could not hear what I was saying. I even said it'll help. I said it politely but he got upset and told me to shut up and get out. I even tried to explain that I was being polite but he refused to listen. He looked like a manager. If I am not welcome in a place I won't return. This is a small town, poor customer service can kill a business. Very sad and disappointing; because I am always nice to everyone, no reason to treat people like this. My prayer for this guy is that he finds peace in his life. To live angry and frustrated your entire life must be tiring.
Atmosphere: 1
Food: 2
Service: 1
Jonathon Ruple
It's the Hut! What's not to like about pizza from pizza hut, uhm maybe a thin and crispy crust! Not their fault however that was the fault of the buyer for not specifying what crust.
Atmosphere: 5
Food: 5
Service: 5
Lee Anna Bendall
I don't know why we continue to come to this place probably cuz it's one of the few pizza places we haven't cotulla The customer service is horrible they don't honor when somebody has a coupon half the drinks that they say they have online they do not carry and they will not substitute and so-called management the females the male GM he's cool but the female they have is rude and should not be in that place of business I will be thinking twice before I order again I think I will just go to our hometown pizzeria Valdez bakery which is much better Pizza is fresh customer service is great and their prices are so much better and you get much more food
Kid-friendliness: Their customer services atrocious and their employees are not friendly they are extremely rude and don't know how to give proper customer service
Service: 1
Recommended dishes: Breadsticks
Alberto Miranda
Worst customer service there is. Wont be bringing my business to this store no more.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breaded Boneless Wings
Art C
Pizza was hot and delicious! The attendant was very nice and attentive.
Atmosphere: 5
Food: 5
Service: 5
sdl dl
Ordered 4 large thin and crispy pizzas as we were in town overnight only as part of our family vacation. Received a phone call advising that they only had 2 thin and crispy but they could do hand tossed instead, which was fine with us. The young lady who called was very apologetic and very sweet. When we picked up the pizza, they offered us a 3- liter soft drink of our choice for the inconvenience. Amazing customer service!!! Pizza was also very tasty.
The staff was so friendly. They were out of stock of a lot of things like sauces but the food they did have was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Liter Dr Pepper, Breaded Boneless Wings
Jack Preston
Horrible and rude people
Atmosphere: 1
Food: 1
Service: 1
Bobby Moreno
Store never opens on time and some times employee don't even show up for work but I guess that's just a cotulla thing because it happends in other store here too
Atmosphere: 1
Food: 5
Service: 1
Tiffany Hunter
My order was right and it tasted
Food: 5
Service: 5
Recommended dishes: Breadsticks
jorge sanchez
Bathroom with no soap, dirty establishment. Alejandro very rude. No napkins.
I usually order wings online after leaving work to have something to eat, but the pizza hut site decided to glitch at checkout, ordered again and this time the site registered it. When I arrived and asked for my order the lady at the front counter started giving me attitude and just being rude because I accidentally ordered two times by accident. I tried explaining to the woman what had happened but she refused to listen and continued being rude in front of other people. The people working here absolutely hate working and the customer service is terrible. You lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Bad service, arrogant staff and pizza was not well cooked.
Food: 1
Service: 1
Ordered on line. Pickup ran smooth. Pizza was what I ordered. Over all great pizza.
Food: 5
Service: 5
I ordered a medium supreme pizza and it was very salty and inedible.
Atmosphere: 1
Food: 1
Service: 1
The worker guy asked me what I wanted, I told him to pick up an online order. He said he could not hear me; so all I asked the guy was to please turn down the music since he could not hear what I was saying. I even said it'll help. I said it politely but he got upset and told me to shut up and get out. I even tried to explain that I was being polite but he refused to listen. He looked like a manager. If I am not welcome in a place I won't return. This is a small town, poor customer service can kill a business. Very sad and disappointing; because I am always nice to everyone, no reason to treat people like this. My prayer for this guy is that he finds peace in his life. To live angry and frustrated your entire life must be tiring.
Atmosphere: 1
Food: 2
Service: 1
It's the Hut! What's not to like about pizza from pizza hut, uhm maybe a thin and crispy crust! Not their fault however that was the fault of the buyer for not specifying what crust.
Atmosphere: 5
Food: 5
Service: 5
I don't know why we continue to come to this place probably cuz it's one of the few pizza places we haven't cotulla The customer service is horrible they don't honor when somebody has a coupon half the drinks that they say they have online they do not carry and they will not substitute and so-called management the females the male GM he's cool but the female they have is rude and should not be in that place of business I will be thinking twice before I order again I think I will just go to our hometown pizzeria Valdez bakery which is much better Pizza is fresh customer service is great and their prices are so much better and you get much more food
Kid-friendliness: Their customer services atrocious and their employees are not friendly they are extremely rude and don't know how to give proper customer service
Service: 1
Recommended dishes: Breadsticks
Worst customer service there is. Wont be bringing my business to this store no more.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breaded Boneless Wings
Pizza was hot and delicious! The attendant was very nice and attentive.
Atmosphere: 5
Food: 5
Service: 5
Ordered 4 large thin and crispy pizzas as we were in town overnight only as part of our family vacation. Received a phone call advising that they only had 2 thin and crispy but they could do hand tossed instead, which was fine with us. The young lady who called was very apologetic and very sweet. When we picked up the pizza, they offered us a 3- liter soft drink of our choice for the inconvenience. Amazing customer service!!! Pizza was also very tasty.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff was so friendly. They were out of stock of a lot of things like sauces but the food they did have was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Liter Dr Pepper, Breaded Boneless Wings
Horrible and rude people
Atmosphere: 1
Food: 1
Service: 1
Store never opens on time and some times employee don't even show up for work but I guess that's just a cotulla thing because it happends in other store here too
Atmosphere: 1
Food: 5
Service: 1
My order was right and it tasted
Food: 5
Service: 5
Recommended dishes: Breadsticks
Bathroom with no soap, dirty establishment. Alejandro very rude. No napkins.
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