Sonic Drive-In
101 FM148, Crandall
(972) 472-9700
Recent Reviews
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Since when did Sonic start serving cold cheeseburgers with the cheese un melted and the meat cold? 🤮 A complete waste of money! Absolutely disgusting do better Sonic!
Atmosphere: 1
Food: 1
Service: 4
Fries were cold, lack of attention, Waited 15 minutes.
Atmosphere: 1
Food: 1
Service: 1
I usually have great experiences here, but not tonight. I ordered a sonic burger and chili cheese tots. The sonic burger was cold and my tater tots didn’t have chili. Pictures included of what I received. Maybe it’s because I went 45 minutes before close idk but I won’t be back. People work too hard for their money today to waste it on orders that aren’t fresh and incorrect.
Atmosphere: 1
Food: 1
Service: 1
This Sonic has gone waaaaay downhill. Zero customer service, except for the nice lady that works in the morning. Rarely actually get the sauces that I order. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Every time that I purchase a blast from this specific location, they fill my cup with all vanilla ice cream and add a small amount of toppings at the top. Very frustrating because it looks nothing like what is shown on line. Not cool sonic!!! This will be my last time 09/29/25 @6:11pm 😫😫😡😡
Atmosphere: 3
Food: 1
Service: 1
Ordered in the app. The service was quick, but most importantly $40 of cold food. The tater tots and chicken bites were not fresh. The smash burger tasted like a school lunch burger. Would love my money back, but I’ll just take the L.
Food: 1
Service: 5
On July 27, 2025, around 8 AM, I visited this location and was assisted by an older, heavy-set Hispanic woman working the morning shift. She was rude during the interaction and got my order wrong. I remained polite the entire time. After leaving the parking lot for the second time, I realized my order was still incorrect. I returned and, feeling very frustrated, explained to her that the order was still wrong. Instead of handling the situation professionally, she responded in a very rude manner.
Service: 1
Got 2 corn dogs and they were so soggy and tasted old. Like they had been sitting there for a while. So disappointing.
Food: 1
Service: 1
Just went to get a blue coconut cream slush I thought I was tripping and was wondering why it tasted off I found bits of chocolate candy in my slush , what if I was allergic to chocolate , gotta be more careful when making different drinks. Than I tried to call to let them know and the number does not work. I’m sure it’s more chocolate in here smh
Food: 1
Can't get my lemon drink right even though we explained it and has been done correctly before. Inconsistent outcomes. Manager argues with customers instead of looking for resolution.
Restaurantji Recommends
I don’t think this location has ever gotten my order right. If your customers are sitting in the drive thru for over 15 minutes, at least make sure the order is right damn. And then the fact that if THEY forget something, you have to go back and sit in the drive thru line again is ridiculous.
Atmosphere: 1
Food: 2
Service: 1
The staff is very friendly. They always get my order right!
I love sonic but I strongly dislike this location every time I come here there is something either missing or wrong with my order and the employees also always have an attitude for whatever reason
Drinks taste water down even when you order no ice.
Female employee abrupt. Product higher than other Sonics.
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