Great, friendly service from the staff at Cross Plains subway. Thank you for a great lunch experience
Atmosphere: 5
Food: 5
Service: 5
Mike Whitehurst
Awesome food
Atmosphere: 5
Food: 5
Service: 5
Matt Nevill
We just left so I hope the manager can look at the timestamp on this review and know who was working. The lady that took our order was incredibly patient and fast. We had a somewhat complex order with lots of custom requests for 4 different footlongs and she took care of all of it easily with a smile. To top it off 5 other customers came in behind us and she handled them all with the same speed and care, multitasking where it made sense to. She was the only person working and I was very impressed with her customer service. Please give her a raise. Workers like this don't come along often, especially in the franchise food industry. Also, the restaurant and bathrooms were super clean.
Roger Blocker
Freshness on order and made to your desire
Atmosphere: 5
Food: 5
Service: 5
Deborah Kennedy
My favorite place in cross plains
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Vitamin Water xxx, Auntie Anne's Footlong Pretzel, Black Forest Ham, Oven Roasted Turkey & Ham
Shea Isles
Tried their new garlic roast beef. It was delicious and just what was needed for our trip. Customer service was friendly but seemed board.
Dietary restrictions: Posted things that had mixed meat. Employees changed gloves between handling allergen food on request.
Atmosphere: 4
Food: 4
Service: 4
Janiesa Switzer
slowest service I've ever seen!
Service: 1
Jacob Glessing
Standing here while 1 Jozi is making 3 subs wondering why the other girl is standing there doing nothing.
Atmosphere: 1
Food: 5
Service: 1
Joshua Chapman
It was nice and clean, it was also very updated and modernized, the bread was super soft and delicious, the only downside was the girl was alone with many oders
Atmosphere: 5
Food: 5
Service: 5
Arthur Cole
These ladies in there made my day. Awesome food. The best service. This is the subway of subway's.
I order from the app quite often and my order is NEVER right. It’s almost too much of a headache to even try to order from there. What should be a 5 minute in and out with my order experience turns out to be @the least half an hour to remake the order.
Atmosphere: 2
Food: 2
Lindsey Woods
Their sandwiches are “eh”, maybe “ok”..but service is so bad!! They are super slow and never properly staffed. I’ve tried calling ahead and get put on hold while they tend to the line they have in store and have never had them return to take my order, I have ALWAYS had to just hang up. The shortest time I ever waited on phone was 7 and a half minutes before I hung up. I can’t believe I’m even admitting to waiting on that long. I don’t know if they forget people are waiting on the phone or what. The staff does not care about the customers, they take their sweet time, worse so when they know they’re under staffed. I think they do that to have people leave so they don’t have to service them at all. The sandwiches have gotten way too expensive too. It’s not a place I recommend.
Atmosphere: 1
Food: 3
Service: 1
Angelia Culwell
CLEAN! It was clean, staff were very friendly and talked to us. The order was exactly how we ordered it. Prices weren't bad, for the amount of food we bought. Definitely worth five stars, in my opinion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Sunchips Harvest Cheddar, Cookies, Black Forest Ham for Kids, B L T, Fountain Beverage, Subway Club, Steak & Cheese, All-American Club, The Outlaw
Colin Locke
Worst subway I've ever been to my foot long has 5 pieces of meat bread is burnt wrong cheese. Absolute
Atmosphere: 1
Food: 1
Service: 2
Terri Pereson
Ordered 2 6-inch subs. No flavor at all, not a lot of vegetables.Asked if I could buy half of the chicken amount for my dog. Charged 10 bucks for the chicken. Total of 28 dollars ridiculous. ³
Great, friendly service from the staff at Cross Plains subway. Thank you for a great lunch experience
Atmosphere: 5
Food: 5
Service: 5
Awesome food
Atmosphere: 5
Food: 5
Service: 5
We just left so I hope the manager can look at the timestamp on this review and know who was working. The lady that took our order was incredibly patient and fast. We had a somewhat complex order with lots of custom requests for 4 different footlongs and she took care of all of it easily with a smile. To top it off 5 other customers came in behind us and she handled them all with the same speed and care, multitasking where it made sense to. She was the only person working and I was very impressed with her customer service. Please give her a raise. Workers like this don't come along often, especially in the franchise food industry. Also, the restaurant and bathrooms were super clean.
Freshness on order and made to your desire
Atmosphere: 5
Food: 5
Service: 5
My favorite place in cross plains
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Vitamin Water xxx, Auntie Anne's Footlong Pretzel, Black Forest Ham, Oven Roasted Turkey & Ham
Tried their new garlic roast beef. It was delicious and just what was needed for our trip. Customer service was friendly but seemed board.
Vegetarian options: Lettuce, tomatoes, olives, pickles, onions, bell peppers, spinach, cucumbers
Dietary restrictions: Posted things that had mixed meat. Employees changed gloves between handling allergen food on request.
Atmosphere: 4
Food: 4
Service: 4
slowest service I've ever seen!
Service: 1
Standing here while 1 Jozi is making 3 subs wondering why the other girl is standing there doing nothing.
Atmosphere: 1
Food: 5
Service: 1
It was nice and clean, it was also very updated and modernized, the bread was super soft and delicious, the only downside was the girl was alone with many oders
Atmosphere: 5
Food: 5
Service: 5
These ladies in there made my day. Awesome food. The best service. This is the subway of subway's.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I order from the app quite often and my order is NEVER right. It’s almost too much of a headache to even try to order from there. What should be a 5 minute in and out with my order experience turns out to be @the least half an hour to remake the order.
Atmosphere: 2
Food: 2
Their sandwiches are “eh”, maybe “ok”..but service is so bad!! They are super slow and never properly staffed. I’ve tried calling ahead and get put on hold while they tend to the line they have in store and have never had them return to take my order, I have ALWAYS had to just hang up. The shortest time I ever waited on phone was 7 and a half minutes before I hung up. I can’t believe I’m even admitting to waiting on that long. I don’t know if they forget people are waiting on the phone or what. The staff does not care about the customers, they take their sweet time, worse so when they know they’re under staffed. I think they do that to have people leave so they don’t have to service them at all. The sandwiches have gotten way too expensive too. It’s not a place I recommend.
Atmosphere: 1
Food: 3
Service: 1
CLEAN! It was clean, staff were very friendly and talked to us. The order was exactly how we ordered it. Prices weren't bad, for the amount of food we bought. Definitely worth five stars, in my opinion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Sunchips Harvest Cheddar, Cookies, Black Forest Ham for Kids, B L T, Fountain Beverage, Subway Club, Steak & Cheese, All-American Club, The Outlaw
Worst subway I've ever been to my foot long has 5 pieces of meat bread is burnt wrong cheese. Absolute
Atmosphere: 1
Food: 1
Service: 2
Ordered 2 6-inch subs. No flavor at all, not a lot of vegetables.Asked if I could buy half of the chicken amount for my dog. Charged 10 bucks for the chicken. Total of 28 dollars ridiculous. ³
Atmosphere: 2
Food: 2
Service: 2
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