1st I ordered on the app to as it says "receive my order quicker" after being asked to move up to wait on my order, I was completely forgot about. Waited 17 mins and went inside to see what the hold up was, just to be told my order was completely forgot from the manager who couldn't keep up with what was happening in his kitchen because he was stuck on fries. 5 minutes later handed my order and still missing 3 items! After a total of 27 minutes I had my order. This location is the worst at forgetting items and in this case about a WHOLE vehicle waiting for their order which we could clearly be seen from the window. Worst experience EVER! & not even acknowledged by the manager because he was in a rush to get back to the fries.
Atmosphere: 1
Food: 2
Service: 1
Dawn Lowrimore
Sitting here looking at a sign that says "Order on the app to save time" and I do use the app yet I am ALWAYS waiting 15 mins or more.
Atmosphere: 4
Food: 4
Service: 3
J. Matt Switzer
This McDonalds was torn down and rebuilt last year. Have not been inside. I drive through occasionally for breakfast on my way to work. Food is typical McDonalds. The drive through staff have been very friendly and pleasant.
Recommended dishes: Double Quarter Pounder with Cheese
brenda bello
Everything was good, if you use the mobile app it would be easier, and faster ,and many offers to apply to ur account...never got wrong with a bacon mcdouble and ice cream
Ordered from the app to gain points and right near the end payment option my screen went blank. There's more... the app still charged me!I drove to McDonald's and went inside. The MOD explained no refunds in store for app situations, but I would be refunded. I ordered anyway and went to work. Sure enough, I was refunded hours later. OK. That is expected. Thank you. But here in lie the issues. Problems 1. MOD was not welcoming or concerned. 2. I did NOT receive app benefits and points. 3. I tried to enter my receipt into MCDvoice and AGAIN failed twice. I feel like just another person that doesn't matter.Parking: Doing construction so parking is difficult.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Big Mac
Charlie Panameno
Maybe they were too busy, but I had ordered a couple of meals, and nothing was correct.
Atmosphere: 5
Food: 3
Service: 3
Sheena Jones (Sheena)
I dunno who's working but I got a burger with no meat. I requested no cheese. It had cheese but not the beef patty. Smh there are good days and a lot of bad days with this location.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Double Cheeseburger, Mcflurry with Oreo Cookies, Hamburger, Cheeseburger
I WILL NOT BE GOING BACK TO THIS MCDONALD'S, EACH TIME I'VE HAD TO DOUBLE CHECK MY ORDER AND SOMETHING WAS MISSING. THEY NEED TO DO A BETTER JOB WITH THE HIRING PROCESS, EITHER YOU CAN DO THE JOB OR NOT...... NEVER AGAIN ✌️
Robert Yegon
You're better off going to the Counter. Mobile app services for Counter Pickup is way too slow. 3 Customers ordered right there and got their meals while I was still waiting for my order.
Service: 1
T Hollon
I was having a bad day and having a lot of trouble with the McDonalds mobile app. The staff was very efficient, patient, caring and professional. I am grateful for their help and kindness.
Atmosphere: 5
Food: 5
Service: 5
jason mallon
It's mc donalds good not great I belive it does not need a review if you going to mc donalds it because it's some what cheap and fastWheelchair accessibility: Handy capt parking and ramps
Atmosphere: 3
Food: 3
Service: 3
Terry Ray
They ignore you to take your order. They suck I walked out. Very bad service.
Fast food fresh and efficient
Atmosphere: 4
Food: 4
Service: 5
Note to owner get better employees.
1st I ordered on the app to as it says "receive my order quicker" after being asked to move up to wait on my order, I was completely forgot about. Waited 17 mins and went inside to see what the hold up was, just to be told my order was completely forgot from the manager who couldn't keep up with what was happening in his kitchen because he was stuck on fries. 5 minutes later handed my order and still missing 3 items! After a total of 27 minutes I had my order. This location is the worst at forgetting items and in this case about a WHOLE vehicle waiting for their order which we could clearly be seen from the window. Worst experience EVER! & not even acknowledged by the manager because he was in a rush to get back to the fries.
Atmosphere: 1
Food: 2
Service: 1
Sitting here looking at a sign that says "Order on the app to save time" and I do use the app yet I am ALWAYS waiting 15 mins or more.
Atmosphere: 4
Food: 4
Service: 3
This McDonalds was torn down and rebuilt last year. Have not been inside. I drive through occasionally for breakfast on my way to work. Food is typical McDonalds. The drive through staff have been very friendly and pleasant.
Food: 3
Service: 4
Recommended dishes: Sausage Biscuit with Egg, Bacon Egg & Cheese Biscuit
Curbside
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese
Everything was good, if you use the mobile app it would be easier, and faster ,and many offers to apply to ur account...never got wrong with a bacon mcdouble and ice cream
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Strawberry Sundae, Mcdouble
Ordered from the app to gain points and right near the end payment option my screen went blank. There's more... the app still charged me!I drove to McDonald's and went inside. The MOD explained no refunds in store for app situations, but I would be refunded. I ordered anyway and went to work. Sure enough, I was refunded hours later. OK. That is expected. Thank you. But here in lie the issues. Problems 1. MOD was not welcoming or concerned. 2. I did NOT receive app benefits and points. 3. I tried to enter my receipt into MCDvoice and AGAIN failed twice. I feel like just another person that doesn't matter.Parking: Doing construction so parking is difficult.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Big Mac
Maybe they were too busy, but I had ordered a couple of meals, and nothing was correct.
Atmosphere: 5
Food: 3
Service: 3
I dunno who's working but I got a burger with no meat. I requested no cheese. It had cheese but not the beef patty. Smh there are good days and a lot of bad days with this location.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Double Cheeseburger, Mcflurry with Oreo Cookies, Hamburger, Cheeseburger
Restaurantji Recommends
I WILL NOT BE GOING BACK TO THIS MCDONALD'S, EACH TIME I'VE HAD TO DOUBLE CHECK MY ORDER AND SOMETHING WAS MISSING. THEY NEED TO DO A BETTER JOB WITH THE HIRING PROCESS, EITHER YOU CAN DO THE JOB OR NOT...... NEVER AGAIN ✌️
You're better off going to the Counter. Mobile app services for Counter Pickup is way too slow. 3 Customers ordered right there and got their meals while I was still waiting for my order.
Service: 1
I was having a bad day and having a lot of trouble with the McDonalds mobile app. The staff was very efficient, patient, caring and professional. I am grateful for their help and kindness.
Atmosphere: 5
Food: 5
Service: 5
It's mc donalds good not great I belive it does not need a review if you going to mc donalds it because it's some what cheap and fastWheelchair accessibility: Handy capt parking and ramps
Atmosphere: 3
Food: 3
Service: 3
They ignore you to take your order. They suck I walked out. Very bad service.
Atmosphere: 1
Food: 1
Service: 1