Bahama Buck's Fairfield

Super slow service waited 45 minutes for one snow one and had to ask for the snow cone twice. First time asking was at the 30 minute wait mark.

Service: 1

Very unorganized and slow. One person taking / making orders with two people in the back including the manager that had to approve my refund. He seemed genuinely indifferent and went right back to his day. Never asked why I wanted a refund or anything lol I asked my wife if it was always this bad and she just started laughing

so dirty there’s a lot of roaches here and it’s always so so so slow ?

This bahama bucks has horrible management. Manager is never there and the store is clearly understaffed. Not to mention the extreme amount of GERMAN ROACHES in the store. Theyre even in the syrup bottles. Also when i did visit the store, the owner seemed to be interviewing a girl and he was recording her. Bit weird if you ask me

Atmosphere: 1

Food: 1

Service: 1

Very disappointed in the service and items ordered. I understand that they hire high school kids which is great but train them to do the job. This exact reason is what drives customers away. If you are interested in a smoothie go elsewhere. With the increasing price of stuff nowadays don't waste money here.

Atmosphere: 2

Food: 1

Service: 1

For some reason this location uses a michelada chili powder for their picadillys instead of tajin. Who wants pepper in their snowcone?? This completely ruins the entire thing. On top of that, there is no sour salt and for some reason they use pickle slices cut into halves??? Every other BBs I've been too serves diced pickles in the snow cone....

I am not sure if this is due to laziness from the employees or if the franchisee is just cheap. Either way, I don't think it is too much to expect this location to use the same ingredients as every other Bahama bucks I have ever been to.

Atmosphere: 3

Food: 1

Service: 3

Very unorganized. There was a long line of people waiting for their snocones to be ready. Anytime the staff wanted to talk to each other or to a customer, they had to stop all operations. One customer in front of us had 2 of his 5 snocones made incorrectly so everyone had to stop working to figure out how to fix each of the mistakes.
Tables were not wiped down.

Atmosphere: 2

Food: 4

Service: 1

Smoothie snob here, anything drinkable is not good.
That means smoothies and shakes,etc
The Shake was tolerable.
The “smoothie” tastes like what happens when a slushy sits out in the sun and becomes a thick syrup of colored sugar.
The shaved ice was yummy!

Atmosphere: 5

Food: 3

Service: 5

Y’all have got to hire more workers, especially in the summer. One making sno while the other takes orders is not enough. Makes for a miserable experience of a great product.

The location is a nice cool place to hang and get a chilled treat however they are EXTREMELY slow!!!! Be prepared to wait. I also watched as they prepared the snow cones and it was so unsanitary. The girl never changed her gloves, she touched EVERYTHING, and kept spilling stuff everywhere. Cross contamination constantly. Then she kept serving sticky cups to everyone. This location has to do better.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Shaved Ice

i went into this bahama bucks and was eating my snow cone at one of the tables and i looked under the table and there was ATLEAST TEN COCKROACHS crawling around on the floor. This is utterly disgusting and unacceptable. Not to mention one of the syrup bottles was out and there was very CLEARLY A ROACH IN IT. will not be returning and this place needs to be shut down immediately.

Atmosphere: 1

Food: 1

Service: 1

OMG, 32 min for two Bahama Bucks, and look at the picture I was the only client...super annoying

Atmosphere: 1

Food: 1

Service: 1

Amazing service Gena makes sure that everyone is happy and has a smile on their faces. I would absolutely recommend this location on top of all the other ones I have visited.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lite Peach Rush, Peach Rush, Mango Snoblast, Strawberry Banana Calypso, Oreo Cookie, Strawberry, Bomb Pop

We love BB’s, but this location cannot figure out how to process payment via a Bahama Bucks gift card. We’ve come twice to redeem it as it’s the closest location to our home, but end up having to go to the 529 store since they know how to operate their own system.

Food: 4

Service: 1

Honestly, what is the point of an APP if you don't keep it tightly coordinated with what your shop can actually make at that time??We got a group order of about 6 coordinated and entered into the app (which did that annoying "Update first" trick, so it was the most current version).That- by some miracle and 2 time-outs where the order partly reset- was paid in full, successfully submitted, received, and acknowledged as received.Imagine how fun it was to then send our peraon in to pick up the order and be told that shop cannot do "X" category of drinks, never does/has. Oh, and o e of the others ordered and paid for they can't make because they have no milk.So then the cute little teen innocuously asks, "What else do you want instead?"Oh, and it turns out the large BRM with extra wedding cake syrup and sprinkles was sadly/hilariously JUST ice, a few sprinkles, and ice cream. NO syrup. Seriously??

Atmosphere: 1

Food: 1

Service: 1