This location is clean and has a greater variety of ice cream, but the lady's attitude needs to be more welcoming, as I felt like she was not happy she had customers.
Larissa Glover
Great ice cream and customer service!
Crystal McCombs
Came into this location today at open and the gentleman running the restaurant was so sweet and knowledgeable and caring we ordered a cone with ice cream and got out to the car and Spilled it and I came in ready to buy another one and he cheerfully remade it for my daughter who was in tears. Ahmad turned her frown upside down thank you, you just made our day!
Tom Tal
Love it!!
Kandyce Thomas
Ice cream is good but the costumer service was horrible I came in 30 minutes before closing and did not get happy looks . You close at 10. Also profanity was used when they through the glass that costumers were walking in
Vatsal Bhuva
I have order twice here with mobile address late. They called me when they had run out of ice cream flavors anf kindly changed it. Haven't encounter any issues till now
Rocky Martin
Very horrible experience they have two young teenage girls working there that have no idea what they’re doing very rude disrespectful and they’re not very happy serving ice cream me and my grandchildren walked in she charged us twice for a bottle of water gave us the wrong ice cream 🍦 and we just accepted not to waste.I told her that she has mistaken .. and gave us the wrong ice cream and then she told me I should’ve spoke up and spoke louder she was the mad one .. very bad attitude on both young girls and their service was horrible…
Amaan Shaikh
Great experience received great service from the new management at this location, store was squeaky clean.
Green Parks Transport
New management did a great job Clean store and welcoming.
Connor O'Keefe
We were so curious about an ice cream shop that had such bad reviews...that we had to go! What we discovered is that this place has great service. They let my little man try many samples and made the experience great. Ignore the old reviews and come through. This is an icecream shop with an icecream shop experience!
I arrived to pick up an order and the woman who was wearing a pink shirt, (Gringa) did not even want to serve me, she did it in a bad way, it is no way to serve me, hope they change this staff.
Mr. Texas
No good
Atmosphere: 1
Food: 1
Service: 1
Mikhail Kozorovitskiy
Ordered special cake online 3 days ahead of time. They had order, but forgot to get cake made. Offered one of the standard cakes with no words, no discount. Just a "sorry we forgot to send it."
Atmosphere: 3
Food: 3
Service: 1
Cindy A
Order was incorrect and manager could care less. Asked me what I expected him to do. Customers don't matter. Very rude on top of the order being incorrect.
Atmosphere: 1
Food: 1
Service: 1
Manuel Fuentez
Visited 9/13/24 around 3pm. Asked for a fresh waffle bowl and received a stale waffle bowl.
This location is clean and has a greater variety of ice cream, but the lady's attitude needs to be more welcoming, as I felt like she was not happy she had customers.
Great ice cream and customer service!
Came into this location today at open and the gentleman running the restaurant was so sweet and knowledgeable and caring we ordered a cone with ice cream and got out to the car and Spilled it and I came in ready to buy another one and he cheerfully remade it for my daughter who was in tears. Ahmad turned her frown upside down thank you, you just made our day!
Love it!!
Ice cream is good but the costumer service was horrible I came in 30 minutes before closing and did not get happy looks . You close at 10. Also profanity was used when they through the glass that costumers were walking in
I have order twice here with mobile address late. They called me when they had run out of ice cream flavors anf kindly changed it. Haven't encounter any issues till now
Very horrible experience they have two young teenage girls working there that have no idea what they’re doing very rude disrespectful and they’re not very happy serving ice cream me and my grandchildren walked in she charged us twice for a bottle of water gave us the wrong ice cream 🍦 and we just accepted not to waste.I told her that she has mistaken .. and gave us the wrong ice cream and then she told me I should’ve spoke up and spoke louder she was the mad one .. very bad attitude on both young girls and their service was horrible…
Great experience received great service from the new management at this location, store was squeaky clean.
New management did a great job Clean store and welcoming.
We were so curious about an ice cream shop that had such bad reviews...that we had to go! What we discovered is that this place has great service. They let my little man try many samples and made the experience great. Ignore the old reviews and come through. This is an icecream shop with an icecream shop experience!
Restaurantji Recommends
I arrived to pick up an order and the woman who was wearing a pink shirt, (Gringa) did not even want to serve me, she did it in a bad way, it is no way to serve me, hope they change this staff.
No good
Atmosphere: 1
Food: 1
Service: 1
Ordered special cake online 3 days ahead of time. They had order, but forgot to get cake made. Offered one of the standard cakes with no words, no discount. Just a "sorry we forgot to send it."
Atmosphere: 3
Food: 3
Service: 1
Order was incorrect and manager could care less. Asked me what I expected him to do. Customers don't matter. Very rude on top of the order being incorrect.
Atmosphere: 1
Food: 1
Service: 1
Visited 9/13/24 around 3pm. Asked for a fresh waffle bowl and received a stale waffle bowl.
Atmosphere: 3
Food: 2
Service: 2
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