This restaurant didnt receive my mobile order, and the girl in the drive thru refused to help me even after I showed her my receipt and verified the time of the order and the address. She just stared at me like it was my job to figure out how to help myself as a customer. I did that by placing my own mobile order, didn't I?
She never asked to take my order on her iPad. She never apologized. She never even offered to get help from someone else. Just stared and made it frustrating and uncomfortable.
Atmosphere: 3
Food: 2
Service: 1
Michelle Carle
Fast and friendly service every time! Always a good choiceđ„°
Atmosphere: 5
Food: 5
Service: 5
jason lin
Kids love the chicken nuggets
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Gabriela Sanchez
Every other Chick-fil-A Iâve been to is friendly and attentive. This location never greets, never confirms my order, and offers zero acknowledgment. Definitely not the Chick-fil-A standard. If youâre unhappy, take it out on yourself not on the customer.
Atmosphere: 1
Food: 5
Service: 1
steve bell
Gone down hill since converting to drive thru in most places
Atmosphere: 2
Food: 3
Service: 2
Stefanie Gonzalez Quintero
The service here is always exceptional. We sometimes go inside to eat breakfast and the staff are super friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
Helen Doan
Employees were not trained well. I ordered online at the different location by mistake. When arrived, they didn't help me with retaking a new order and canceling the other location but sending me to the other location to pick up my food. This were interaction with both the drive through order taker and the cashier. This is not how you make business. This location need to improve in management and training. Very disappointed and got no food from this location.
Service: 1
Sadie Capuchino
Poor customer service and bad direction. Worker responded annoyed âoh my Godâ in response to me being confused and pulling a little to far. It was my first time visiting this location and my local Chick-fil-A works differently. As a Christian I was offended by this language and comment. Food was great and came out fast, but the teenage girl was not very friendly or empathetic.
Atmosphere: 4
Food: 5
Service: 1
Drake Salinas
This is the worst CFA to ever go to. I work close by and this restaurant consistently gets my order wrong. I even use the app to place the order online and they still canât get it right. The service here is one of the worst CFA that Iâve ever been to. One experience I placed two mobile orders under the same name, went through the drive through, and was only given one meal, was told that I had to pay for the other meal when I already had a receipt for the purchase and then told sorry after showing them and till got my order wrong.
Atmosphere: 4
Food: 2
Service: 1
Kimberly Sadat
The chicken nuggets were very salty. Grilled chicken sandwich was good with some added honey mustard.
Worst experience at a chik fil a I ever had! My son ordered a chicken sandwich deluxe with pepper jack cheese and when it was brought out the cheese was cold and not melted. He asked if they could heat it just a bit to melt the cheese and the girl was rude and says no we donât do that with a smirk. He responded and told her, you canât do that? So he came back to the table and told me what happened. I walked up front and as I was waiting to speak to someone, another girl whose name is Valeria says, you shouldâve thrown a drink at him referring to my son. I said, really, you shouldâve thrown a drink at my son? She didnât expect me to hear that and immediately starting arguing with me and coming near me. Her manager had to hold her back. This is unacceptable behavior and itâs inexcusable. That type of individual should not be employed by at chick fil a.
Atmosphere: 2
Food: 2
Service: 1
fatima perez
I ordered almost 65$ worth of food and they forgot my wrap and gave me the wrong salad. I called and they said they could send it to my app but they never did :( bummer
Atmosphere: 3
Food: 1
Service: 3
Thomas Reed
This is a customer friendly place that caters to customers needs and will go the extra mile to accommodate you
Atmosphere: 5
Food: 4
Service: 5
Sylvester Howard
Order large fries and get less than medium! Rip off artists. My displeasure
This restaurant didnt receive my mobile order, and the girl in the drive thru refused to help me even after I showed her my receipt and verified the time of the order and the address. She just stared at me like it was my job to figure out how to help myself as a customer. I did that by placing my own mobile order, didn't I?
She never asked to take my order on her iPad. She never apologized. She never even offered to get help from someone else. Just stared and made it frustrating and uncomfortable.
Atmosphere: 3
Food: 2
Service: 1
Fast and friendly service every time! Always a good choiceđ„°
Atmosphere: 5
Food: 5
Service: 5
Kids love the chicken nuggets
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Every other Chick-fil-A Iâve been to is friendly and attentive. This location never greets, never confirms my order, and offers zero acknowledgment. Definitely not the Chick-fil-A standard.
If youâre unhappy, take it out on yourself not on the customer.
Atmosphere: 1
Food: 5
Service: 1
Gone down hill since converting to drive thru in most places
Atmosphere: 2
Food: 3
Service: 2
The service here is always exceptional. We sometimes go inside to eat breakfast and the staff are super friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
Employees were not trained well. I ordered online at the different location by mistake. When arrived, they didn't help me with retaking a new order and canceling the other location but sending me to the other location to pick up my food. This were interaction with both the drive through order taker and the cashier. This is not how you make business. This location need to improve in management and training. Very disappointed and got no food from this location.
Service: 1
Poor customer service and bad direction. Worker responded annoyed âoh my Godâ in response to me being confused and pulling a little to far. It was my first time visiting this location and my local Chick-fil-A works differently. As a Christian I was offended by this language and comment. Food was great and came out fast, but the teenage girl was not very friendly or empathetic.
Atmosphere: 4
Food: 5
Service: 1
This is the worst CFA to ever go to. I work close by and this restaurant consistently gets my order wrong. I even use the app to place the order online and they still canât get it right. The service here is one of the worst CFA that Iâve ever been to. One experience I placed two mobile orders under the same name, went through the drive through, and was only given one meal, was told that I had to pay for the other meal when I already had a receipt for the purchase and then told sorry after showing them and till got my order wrong.
Atmosphere: 4
Food: 2
Service: 1
The chicken nuggets were very salty. Grilled chicken sandwich was good with some added honey mustard.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Worst experience at a chik fil a I ever had! My son ordered a chicken sandwich deluxe with pepper jack cheese and when it was brought out the cheese was cold and not melted. He asked if they could heat it just a bit to melt the cheese and the girl was rude and says no we donât do that with a smirk. He responded and told her, you canât do that? So he came back to the table and told me what happened. I walked up front and as I was waiting to speak to someone, another girl whose name is Valeria says, you shouldâve thrown a drink at him referring to my son. I said, really, you shouldâve thrown a drink at my son? She didnât expect me to hear that and immediately starting arguing with me and coming near me. Her manager had to hold her back. This is unacceptable behavior and itâs inexcusable. That type of individual should not be employed by at chick fil a.
Atmosphere: 2
Food: 2
Service: 1
I ordered almost 65$ worth of food and they forgot my wrap and gave me the wrong salad. I called and they said they could send it to my app but they never did :( bummer
Atmosphere: 3
Food: 1
Service: 3
This is a customer friendly place that caters to customers needs and will go the extra mile to accommodate you
Atmosphere: 5
Food: 4
Service: 5
Order large fries and get less than medium! Rip off artists. My displeasure
Food: 2
Service: 1
Very quick service. Gets crowded during lunch.
Atmosphere: 3
Food: 4
Service: 5
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