Chick-fil-A
28644 US-290, Cypress
(281) 256-7120
Recent Reviews
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Most recent visit was great, James in the drive thru went above and beyond. Appreciate the staff at this location.
Atmosphere: 5
Food: 5
Service: 5
The curb side is a little slow but ok
Atmosphere: 5
Food: 5
Service: 4
This place is amazing, long drive through lines? Not a problem, they have three people out side taking orders with two lines.
Everything moves really fast, absolutely amazing!
Food: 5
Service: 5
It's Chick-fil-A, there's really no way to improve on this.
Atmosphere: 5
Food: 5
Service: 5
Daniel, Joseph are rude little kids with poor customer service. When asked to speak to a manager he walked off to whisper in the managers ear then came back with some bull crap excuse. I am all for kids getting a job, but they need better training.
Atmosphere: 3
Food: 3
Service: 1
I ordered a meal of Spicy Chicken Sandwich and While I was eating it I found a bug over the lettuce
and this really disgusts me while eating they did replace my sandwich but they need to have inspection to this place!!!
Food: 1
My mom went and got a 30 count nugget and a spicy chicken sandwich. She did this in 2 separate orders. She did not get the order with the chicken sandwich and no receipt. They said they could not help because we didn’t receive the receipt. I tried to call but they offered no help!
Intoxicated to a spicy breakfast sammy with a slather of Strawberry deliciousness that complimented themselves perfectly.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this location for 3 years cause my job is down the road. Customer service has gotten so bad. The managers don’t event try to help they just walk past and look at you. My order wasn’t ready had to wait much longer and order was placed online..drinks weren’t give with my order an when I asked the MANAGER WHO gave me my food where my drinks where, he simply just walked away and didn’t say a single word!
Food was very good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
to spend some time with our children is very good
Atmosphere: 5
Food: 5
Service: 5
The order was read back to me and it was exactly why I said but when I got my food and got home, it was completely wrong! I said no pickles and the sandwich had pickles, had ask for a large fry and got a medium asked for a large drink and got a medium but the worker Brody read my order to me and it was the correct order. I don’t understand what went wrong but I’m very disappointed.
Atmosphere: 1
Food: 3
Service: 1
I had one of the worst experiences ever at Chick-fil-A yesterday morning. We got there at 6 AM — me and my kids were excited, starting our Black Friday morning together. I ordered two kids meals with chicken strips and was told there would be a wait. No problem.
Right after we left and got to the store, I realized they had given my kids chicken nuggets instead of strips. So we turned around and went back. When I explained the mistake in the drive-thru, the workers didn’t apologize at all. Instead, they demanded the food back even after I told them my kids had already eaten some. One of them even said, “I don’t care, I want the food back.”
They took the boxes, passed them around between workers, touching everything, and then told me they would only replace one kids meal even though I paid for two. Then a manager came and only refunded me $3. And after all of that, they still gave me chicken nuggets instead of the strips I originally ordered.
This Chick-fil-A is over an hour from my home, so it’s not like I can just keep coming back for them to fix their mistakes. I spent over 30 minutes dealing with rude service, no apology, no accountability, and I still didn’t receive the correct order. Completely unacceptable.
I am requesting an urgent resolution and full compensation, considering how far this location is from my home and the amount of inconvenience and disrespect I experienced.
Atmosphere: 1
Food: 1
Service: 1
Dont honor veterans on veteran's day. One day out the year not even a discount. SMH!
Was told they don’t support the Veterans Day meals there website offers on Veterans Day
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