Chick-fil-A

9823 Barker Cypress Rd, Cypress
(281) 758-1240

Recent Reviews

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idalia reyna

Food was delicious !! And staff was super engaging , especially Jacob ! Super sweet and funny and kind he definitely fits the chick fil an employee description to a T. He made my day
He needs a raise #TeamJacob🩷

EJ Lee

Drive thru is too slow compared to other locations. Once you in, you are stuck forever.

Atmosphere: 1

Food: 3

Service: 1

Alex AcuƱa

Their cobb salad a delicious

Atmosphere: 5

Food: 5

Service: 5

Vanessa's 5 Star Reviews

Update: The service has been phenomenal the last few times I've visited. They stay on top of everything and always make sure you have utensils, ketchup, and hot sauce without even needing to ask. They haven’t made any mistakes with my orders, and that consistency really stands out. Well done to the team for keeping up such great service!

I’ve been a loyal Chick-fil-A customer for many years, but over the past five years, I’ve seen a noticeable decline in service quality.

The exceptional customer care that once set Chick-fil-A apart seems to have faded. Employees now appear less engaged and indifferent, and accuracy has become a consistent issue.

Every time we place an order, something seems to go wrong. They frequently add butter to items we specifically request without it, and sometimes, the fries are overly salted. They always give us the wrong items or leave items out.

It’s disappointing to see such a shift from the high standards that once defined their service.

I hope Chick-fil-A can address these issues and return to the level of care and attention that made them exceptional.

Atmosphere: 5

Food: 5

Service: 5

Ken Rougeau (Ken)

It's Chick-fil-A. When is it ever bad?

Atmosphere: 5

Food: 5

Service: 5

Sandra Olszewski - REALTOR

I really like Chick-fil-A! The food is always fresh and tasty, and the waffle fries are the best. The staff are super friendly and make the experience even better.

Atmosphere: 5

Food: 5

Service: 5

Triavannti Narcisse

Greatest Customer Service ever! The Speedy Service Is A Plus! I was greeted with a Smile and a happy 😊 Hello šŸ‘‹. Everyone at this particular Chick-fil-A is Awesome always friendly always happy. Great Team of Workers working together with each other. The restaurant was and is very clean and well-maintained maintained. The Customer's are very much taken cared of. This Chick-fil-A is my best choice to get Chick Fil A šŸ˜‹ Definitely Returning for more!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich

Karl Irani

Staff helpful, very pleasant, enjoyed conversation, for what you are charged seems like portions were reduced, either way food was not hot, which I expect...

Atmosphere: 5

Food: 3

Service: 5

Aly Aburizeck

It was great, delicious chicken, great service, Good price, what a dealšŸ˜‹

Atmosphere: 5

Food: 5

Service: 5

Yung Leni

Jacob was so helpful so nice so kind so gracious. He really improved my dining experience.

Atmosphere: 5

Food: 5

Service: 5

Caitlyn Nugent

🌟 A Million Thanks to Emma Y.! 🌟

I cannot express enough gratitude to the amazing Emma Y. for going way above and beyond today! While trying to help an elderly woman stranded in the brutal Texas heat, I realized neither of us had jumper cables. I walked into this Chick-fil-a asking for jumper cables and without hesitation, Emma who was working the register kindly offered the jumper cables from her own car, even though she didn’t have to get involved at all. Thanks to her, I was able to get the lady’s car started and get her safely on her way.

In a world where people often look the other way, Emma showed true kindness, compassion, and generosity. Her selflessness made a huge difference today, and I am incredibly thankful.

Emma Y., you are an absolute gem! Thank you, thank you, thank you! šŸ’›

Atmosphere: 5

Service: 5

Sabrina Dean

Good customer service evening manager was great. Thank you

Atmosphere: 5

Food: 5

Service: 5

Veronica Serratos

Bought 2 salads and asked for dressing for both of them. Well they didn’t give me any dressing šŸ™„

Atmosphere: 1

Food: 1

Service: 1

Taneka Jones

I never imagined I’d have such a disappointing experience at Chick-fil-A. I came in today on my Birthday to redeem my birthday entree. Amber was incredibly rude. Before taking my order, she aimlessly walked around behind the register, seemingly doing nothing. There was no greeting, no ā€œmy pleasureā€ just a noticeably negative attitude. The entire atmosphere at this location felt off. I even found myself checking my phone to make sure I hadn’t stepped into a different era. Chick-fil-A is known for its exceptional customer service, but unfortunately, this location did not live up to that reputation.

Food: 1

Service: 1

David Snook

Does drive thru

Food: 4

Service: 3

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