Chicken Express

20315 FM 529, Cypress
(281) 815-5637

Recent Reviews

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ALICE HALL

Good gizzards and excellent sweet tea

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Rolls, Livers and Gizzards

Loren Fisher

I wish they had spicy chicken options but the fact you can get any 3 pieces of chicken, your choice, a side and a drink for $13 is alright with me, especially because I don't eat dark meat so I'm chosing 3 breasts đŸ€Ł. More bang for my buck. I'll add my own seasoning at home or just get a jalapeno and I'm good.

jackie hamilton

Best Spicy Tenders around! And that Fried Catfish!!!!!

Atmosphere: 5

Food: 5

Service: 5

Sarah Ellsmore-Patton (sarahe)

Ordered family meal to go for my nieces birthday. Got to the restaurant and order was ready. Also, my order was correct with no errors. Employees were friendly. Food was fresh and hot. Definitely will be back! I highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Dilworth Bradley

An injustice to the chicken express name. Corporate should m pull up and see how awful the service and food is at this place. Worst food in all of fast food.

Atmosphere: 1

Food: 1

Service: 1

Reginald Johnny Dilworth Bradley

All the food was cold and glad we checked the order because they messed up our bread didn't give us our side or gravy until we checked the bag and noticed those items were missing, mashed potatoes was more like soup than potatoes. Price too freaking high for the food quality to be so low. Former football player is owner he should broadcast or sumn because this is not his niche giving a bad name to all chicken express franchises

Atmosphere: 1

Food: 1

Service: 1

James Valle

Beware of online price vs. in-person.

I purchased the Mega Meal & 6 extra rolls from the drive thru. I was going to order online but wanted the food to be fresh so I placed the order in person. Online the amount due with taxes was $79.49 but when I ordered in the drive thru, the total with taxes was $99.89. After going inside and speaking to the staff, I was told the prices differ online... So be aware of the price because that's $20.40 more than what I was expecting to exchange. There was no notice online or in store when I brought this issue up. I hope this franchise will give attention to the matter because it's deceptive & dishonest to continue taking advantage of customers.

Atmosphere: 4

Food: 4

Service: 4

Mel T

I am a uber eats driver. This restaurant hands down is the cleanest chicken place I have ever seen. I have been to some pretty disturbing restaurants, but the restaurant was immaculate and the service was professional. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Stephen Jeffreys

I can only assume they were too lazy to make new gravy and just poured water in the leftovers and mixed it up. Disgusting.

I also noticed that this location does not give you the ranch that is supposed to come with the poppers. Other locations always do.

Atmosphere: 1

Food: 1

Service: 1

Jesus Navarro

Love this place! Never disappoints

Wes Geddes

This is pretty much Popeyes chicken. I will add that the chicken was fresh and cooked to perfection. The biscuits aren't that great, but the roles are pretty good. The prices are quite higher than Popeyes.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Great Chicken, Rolls, Gravy

Chosen OfJesus

I recently visited your Cypress location on 529 (Register #3, DT #3082) at 8:44 PM and ordered the 7-piece chicken strip meal with two sides. Unfortunately, when I got home, I noticed that one of the sides—mozzarella sticks—included only two pieces. I was very surprised, as two mozzarella sticks hardly seem like a sufficient portion for a full adult meal, especially one that cost $18.

I called the store for clarification, and the young lady who answered (from the drive-thru) said the manager was busy. When I asked for the manager’s name, she replied that she didn’t know it, claiming, “It’s Hispanic and I forgot.” When I insisted on speaking to the manager, she told me he doesn’t speak English.

This entire exchange felt extremely unprofessional. I truly hope it’s not standard policy to offer just two mozzarella sticks as a full side—that would be unreasonable. I was told that a family meal includes six sticks total
 for the entire family? That’s barely one each!

Overall, this was a disappointing and frustrating experience. I hope this feedback helps in improving service and communication at this location.

Food: 2

Service: 1

K. Brooks

Chicken was greasy chicken did not look fresh the grease doesn't even look like it's been changed

Atmosphere: 3

Food: 2

Service: 3

fruitloophoop *

Yummy and fast!

Atmosphere: 5

Food: 5

Service: 5

Georga “Georgy” Maharis

This Place is Nothing like Santa Fe location
If this location is terrible then they're all declining..
I will Never return..

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