Einstein Bros. Bagels

My experience today was very positive. Everyone was super friendly and polite, the bagels that my husband and I ordered were delicious and made with care, and we will definitely be back. This place just opened, and with all the stress of an opening I think they are doing fantastic!

Atmosphere: 5

Food: 5

Service: 5

I’m so excited this location finally opened! I had the egg, ham, and cheddar sandwich on a plain bagel and it was really good. The bagel was soft with a nice chew, and everything tasted fresh and warm. I also grabbed a peanut butter and jelly bagel, simple but exactly what I wanted.
The crew was welcoming and super helpful while ordering. So happy to have this spot nearby!

Atmosphere: 5

Food: 5

Service: 5

Love this place!! The employees greeted me with such warmth and enthusiasm!!

Atmosphere: 5

Food: 5

Service: 5

Amazing Hospitality!! Everyone was quick and urgent and my order came out fast despite it being so busy! Everyone was so kind!! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Came in for a simple multigrain bagel with veggie cream cheese. Got halfway down the road and took a bite of my bagel, and they sliced it but forgot to put on the cream cheese.

I understand businesses are tough especially starting out, but this was a very simple order.

I guess there aren’t exactly “Einsteins.”

Owner was nice standing at the door greeting everyone, however he should be in the back overseeing everything, his employees, and greeting people from behind the counter.

Atmosphere: 5

Food: 1

Service: 1

I don’t usually write long reviews, but our experience at Einstein Bros. Bagels was so frustrating that it deserves to be called out. This wasn’t a small mix-up or a tiny inconvenience. Almost everything about our order was wrong, and the way it was handled made it even worse.

We went in expecting a simple, quick breakfast. Bagels and coffee shouldn’t be complicated. We clearly ordered specific bagel flavors, specific spreads, and asked for them toasted. Nothing unusual. But when our food came out, it was like they handed us someone else’s order entirely. Wrong bagel flavors. Wrong spreads. One sandwich was missing ingredients we paid for. Another had items we specifically asked them not to include.

The toasting was wildly inconsistent. One bagel was barely warm, like it had skipped the toaster completely. Another was so overdone it was almost rock hard. The cream cheese looked rushed and unevenly spread—one half overloaded, the other half practically dry. It felt sloppy and careless.

The sandwich assembly was just as bad. Ingredients were sliding out the sides, cheese wasn’t melted, and everything looked thrown together in a hurry. For the price they charge, you expect at least basic attention to detail. Instead, it looked like no one double-checked anything before sending it out.

The coffee didn’t help either. It tasted burnt and weak at the same time, which somehow made it worse. Breakfast is supposed to start your day right, not make you regret stopping in.

When we politely mentioned the mistakes, the response was underwhelming. There wasn’t much urgency or apology—just a quick “We’ll fix it.” But even after asking for corrections, one of the items still came back wrong again. That’s when it stopped feeling like an accident and started feeling like a lack of care.

The overall atmosphere added to the disappointment. Tables weren’t very clean, trash bins were getting full, and the pickup area was chaotic. Customers were hovering around, confused about which order belonged to them. It didn’t feel organized or welcoming.

What makes it worse is that this isn’t some tiny pop-up shop. It’s a well-known chain. You expect consistency and systems in place to prevent exactly this kind of situation. Instead, it felt disorganized and rushed without being efficient.

At the end of the day, we weren’t expecting perfection—just correct, decent-quality food. When almost every part of the order is wrong and customer service feels indifferent, it leaves a bad impression. For the money spent, the experience just didn’t match the price.

Mistakes happen, but how a place handles them matters. Unfortunately, this visit felt more frustrating than satisfying, and that’s not what anyone wants from a simple breakfast stop.

Atmosphere: 2

Food: 1

Service: 1

Yes, finally an Einstein bagels in the neighborhood!

Atmosphere: 5

Food: 5

Service: 5

I want to point out a few things after going to the Grand opening today.

1. I was given the wrong bagel from what I ordered. I told the staff and waited about 8 minutes just for them to get ahold of a manager. I then had to repeat what happened and wait an additional 2-3 mins.
2. The bagel was really good! However, I had one bite that tasted strange. It was a garlicky flavor on my sugary bagel. I assume it’s a transfer from the glove.
3. There were an overload of workers. I’ve opened up a few stores and with the right people/right system we only needed about 5 people on grand opening for a smooth run for even bigger operations. It made it seem very dysfunctional and gave me anxiety watching everyone run around. They had more workers than guest in the store and they were all over the place with just a few guest.

I feel these are important things to be aware of, especially for allergy and organization reasons!

Best of Luck!!

Atmosphere: 2

Food: 3

Service: 2

First time coming here, ordered half a dozen bagels and only got five. I think the universe has a great sense of humor since this place calls themselves “Einstein Bagels”, but apparently the workers here dropped the ball on counting out only half a dozen. 😂

Atmosphere: 1

Food: 1

Service: 1

Heyy! I can't wait to eat here, I love bagel einstein .and I'm wondering when will yall be opened?

Atmosphere: 5

Food: 5

Service: 5

I like it so much! When will it be reopened?

I am so happy there is one in the area now! Will come back to review!

Atmosphere: 5

Food: 5

Service: 5