Jack In The Box
14054 Grant Rd, Cypress
(281) 516-9630
Recent Reviews
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Wouldn’t recommend this place (location) to anyone
Either the service is horrible or it’s to unsanitary eat !!
Ketchup pack looked like it’s been stepped on and a balled up straw wrapper than looked as equal !
Atmosphere: 1
Food: 1
Service: 1
If you eat here, double check your order and get a receipt. Service is BAD. They screw up every order at the drive thru.
Atmosphere: 1
Food: 3
Service: 1
VERY slow service at this location. Food comes out the way it’s supposed to, but if you need a quick lunch do NOT come here.
Atmosphere: 1
Food: 2
Service: 1
Went through drive through waited for food to be carried out to the car given how long we waited for fast food I would have expected better. Outside the fries being excellent they screwed up the everything else in order. Cheese burger without cheese. Bacon cheese burger without bacon. Taco was bland and greasy knowing it is always a little greasy. Burgers had zero seasoning and were sad and stale.
Atmosphere: 3
Food: 2
Service: 1
This location always takes so long to get greeted, and takes a while to get the food. This location is always out of something every time I go! Tonight a lady was very rude on the speaker. So disappointed since it's literally 2 minutes from my house
Atmosphere: 1
Food: 3
Service: 1
So..... I'm not sure what is going on with this location. Came on a Monday night around 7:30. No one at the drive thru speaker ahead of us. Took 4 or 5 minutes to place the order. Was never greeted, after a few minutes said hello, was told to hold on. After the order was placed pulled around to find 2 other cars ahead of us. Waited over 10 minutes for 2 combo meals. No sorry for the wait, no explanation, no sense of urgency. When we left I asked for the receipt to see how long it was between the time we placed the order and received the food. According to the ticket it was 7 minutes from the time we paid for the order until we got the order. At first I was thinking it was the time we placed the order, but that is not possible because I started writing this review in the drive through after we placed the order and waited at least 5 minutes, and had read a few other reviews about the wait. The food was good, and fresh, so not a total loss, but not fast food by any means.
Food: 4
Service: 1
Asked and even said I’d pay extra for 5 ranch cups and was ONLY GIVEN 4….Feel personally victimized…. Shutdown is the only acceptable remedy…. Awaiting response from Jack himself. Thank you.
Atmosphere: 3
Food: 1
Service: 1
The morning lady should learn how to talk to customer. Idk if she was trying to be rude or not but from the sound of it it sounds like she was very rude
Service: 1
THIS LOCATION IS HORRIBLE!!!!! they are rude slow and food is not good!!!! Waited 20 MINUTES to get my food COLD!!! this management is NONEXISTENT!!
Atmosphere: 1
Food: 1
Service: 1
Dang man, I've been here several times just because it's on my way home and for now several times they keep missing items on my order. I had to remind the guy to give me my drink that was sitting next to him. Seriously sell this place and get someone who cares in here. This has been this way for a while now.
Food: 3
Service: 1
Restaurantji Recommends
5/27/25
1130 pm
They are not taking orders because they don't have a cook
I’ve only been here 3 times in the last 12 months and my food has been cold every time. Not even cool, just cold. And they charge for WATER?????
Love it
I have been to this location several times. Tonight's visit was the worst experience to date. The employee taking my order was rude and sounded annoyed that I had 5 combos to order. I had to request drink carriers for the 5 drinks. They asked me to pull up, which was not a big deal, but I requested ranch before pulling up. I checked the bags before leaving, and there was no ranch, so I had to walk back inside to get my ranch. Upon going up to the counter, the manager passed by me at least 3 times without even acknowledging me. When I got home 3 of my 5 combos were wrong. The root beer and coke both tasted horrible. The meat on all 4 burgers were dry and cold. The curly fries were cold. We will not be returning to this location. My $50 would've been better spent elsewhere.
Bring back the loaded fries pls I enjoyed them they where so good
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