I tried this place for the first time on Saturday, December 14th. I've always been curious about Jersey Mike's So I ordered a "giant" Roast Beef sandwich with extra roast beef and extra onions, and I was disappointed. It looks like they didn't put any extra roast beef, and there was definitely no extra onions. Everything tasted good, but I paid 22.00 dollars and didn't 22.00 worth of food. I'm never coming back. And there was a employee eating with his mouth really full, he was close to all the toppings, he probably ate my extra roast beef?
Atmosphere: 2
Food: 1
Service: 3
Julie Jackson
Very disappointed in Jersey Mike's today is Veterans Day and everywhere on the website it says that Jersey Mike's is giving free Subs to veterans. Not only did they refuse me the manager was rude I do a lot of business at this store but I will never go back I've contacted corporate to let them know how they are treating veterans. It's not about the sandwich at this point it's about the disrespect and the rudeness to a veteran
Linda Gerrer
The employees there are always very pleasant and my service is wonderful.They make my sandwich so perfectly everytime
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub Sandwiches, Turkey and Provolone with Minimal Meat & Expensive Minimal Avocado
Stacey Harper
Worst experience ever! I ordered at the wrong store called immediately to cancel and they were too busy to handle but told me it would be refunded. When I called back the general manager told me he would not refund! Very unprofessional. Will never darken the doors of this location.
Atmosphere: 1
Food: 1
Service: 1
Mike T
This place is the best. The workers are all very professional and the sandwiches are built quickly. Every time I go to another Jersey Mike’s location it’s so painful because the quality of employees everywhere else around here seems to be “extremely lacking” to put it nicely. I hope this location never goes downhill like the other ones.
Atmosphere: 5
Food: 5
Service: 5
SHARONDA DESSO
February 21,2024In the past, I've always frequently ordered my subs from Subway or Jason's Deli, and nowhere else. I've had Jersey Mike's samples over the years at parties and various events, but I've never had the experience of what they fully have to offer in a sub. Although I love a good sandwich/sub, I don't eat them as much as I used to in the past. However, I was really in the mood for a great tasting sub on this particular day and decided that this was a wonderful opportunity to see what Jersey Mike's is all about.When I walked into the building, I was not greeted by any of the workers that were behind the ordering counter. Although they saw me and heard the door chime when I walked in, they were all concentrating on the task in front of them. I stood there for about two minutes or so before someone finally acknowledged my presence and asked me if I wanted to order anything. I'm looking at him like, "duhhh yes I would like to order something. Do you think I'm just standing here for fun?" But I decided not to say that out loud and to keep it friendly, lol. Anyway, I already knew what I wanted to order because I had searched the menu online before making the trip. The guy that waited on me was friendly and cordial. However, he did not offer an apology for allowing me to wait without informing me that someone would be with me momentarily. Good customer service is to greet the customers upon entering any establishment and if you're busy with some other task at the moment, one just has to simply say, "I will be with you in a moment ma'am/sir." It's not calculus. It's really that simple to just say those few words to a paying customer so that they won't get the feeling that they're being ignored. I felt very uncomfortable and I nearly walked out without ordering. If I had been ignored a second longer, I would have walked away.Moving along, I ordered the Turkey and Provolone sub which is one of their cold subs. For my add-ons, I asked for banana peppers, hot chopped pepper relish, lettuce, onions, tomatoes, black pepper, and mayo all on white bread. Guys when I bit into the first bite, the flavors of the hot chopped pepper relish infused with the flavors of the onions and banana peppers exploded in my mouth like 4th of July fireworks. The chopped pepper relish appeared to be chopped red peppers, but done just so like pickled relish. I've never heard of it or tried it before, but it really set the sandwich off. It was absolutely delicious with a bit of a spicy kick. I kept thinking to myself, "now this is a sub!" I couldn't stop taking bites and I knew that I needed to take a moment to breathe and then continue but it was so delicious that I just couldn't help myself. I finished that sub in record time.In conclusion, Jersey Mike's is a legit sandwich shop that serves fresh and great tasting subs. I truly enjoyed my sandwich immensely! The bread was fresh and flavorful and the turkey was also fresh. I hate it when I order a sub and the meat has that un-fresh taste because it's old. It throws everything off and makes me sick to my stomach. Jason's Deli is known for serving old-tasting meat on their sandwiches, which is why I stopped ordering from them in the past. I really liked Jersey Mike's and I believe I will patronize them again in the future but at a different location. Hopefully, this location will work on their customer service skills because it matters significantly. I gave them three stars for their delicious sub. However, the dining area is tiny and was a bit cluttered and messy during my visit because a worker was using some of the area and had boxes and other stuff on the tables. I could hardly get inside the door upon entering and exiting because of this. I'm glad that I was getting my sandwich to go because the atmosphere was not inviting at all. I do not recommend this location because they need to make some serious adjustments when it comes to good customer service
Atmosphere: 2
Food: 5
Service: 2
David Breeze
Lazy crew of workers. All of them were sitting on the counters. Arrived at 7:30 and all the chairs were stacked and tables pushed together. Im guessing thats means take out only. Ordered a regular #7 Mikes way and as he is making the sandwich looks up and tells me were out of onions till tomorrow. Must have been out of lettuce, they hardly put any on the sandwich. Terrible
Atmosphere: 1
Food: 1
Service: 1
Diana Davenport
Great service, ordered on
Atmosphere: 4
Food: 4
Service: 4
Diane Win
The subs are fresh & tasty! I had no clue they had a Jersey Mikes right by my house since it’s kinda hidden all the way on the side next to HEB. There was a sweet girl that stopped by my salon and handed me a free coupon to try out their subs & I would for sure come back next time to try out other stuff on their menu. The Philly cheese steak & Italian subs are yummy! My son liked the chicken philly.
Dawn Joy
Staff super friendly Tried hot Philly sandwich..super delicious!
Parking: The restaurant was clean the customer service was ok I loved the ? I got the Roast Beef sandwich it was ok
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sub Sandwiches
Nola_Belle
My favorite thing about this location, they always have all tea options brewed and available ? This is one reason I will go here for a meal vs other restaurants in the area. I like to mix the watermelon and unsweetened tea.Next, the staff is really wonderful. They make sandwiches without tossing food and toppings everywhere. I appreciate opening the sandwich and not having all of the ingredients falling out.When I first started going, it was not as clean as it should have been but I've seen improvements on cleanliness. It would be nice if they could clean the blade between slicing different cuts of meat, this process could be improved.
Atmosphere: 5
Food: 5
Service: 5
Sarah Sims
Placed an online order at 12 that was supposed to be ready by 12:20. When I arrived, I waited for 15 minutes because they said it would take a little since they were busy. When I asked again at 12:40, they said it would be another 15. They let all the people in the store go ahead and ignored my online order saying “dude do you see how busy it is right now”. Rude Af. No point in placing an order online because they don’t care
Atmosphere: 1
Food: 1
Service: 1
james conrad
Would like to find more coupons, Very
Atmosphere: 5
Food: 5
Service: 5
Bonnie Crawford
Jarrell is a perfectionist at making sandwiches! When I told Jarrell that my sandwich was perfect, he said he makes them as if he was making them for himself, and gave a big smile!
Parking: Sometimes parking available directly in front, sometimes must park and walk a bit.
I tried this place for the first time on Saturday, December 14th. I've always been curious about Jersey Mike's So I ordered a "giant" Roast Beef sandwich with extra roast beef and extra onions, and I was disappointed. It looks like they didn't put any extra roast beef, and there was definitely no extra onions. Everything tasted good, but I paid 22.00 dollars and didn't 22.00 worth of food. I'm never coming back. And there was a employee eating with his mouth really full, he was close to all the toppings, he probably ate my extra roast beef?
Atmosphere: 2
Food: 1
Service: 3
Very disappointed in Jersey Mike's today is Veterans Day and everywhere on the website it says that Jersey Mike's is giving free Subs to veterans. Not only did they refuse me the manager was rude I do a lot of business at this store but I will never go back I've contacted corporate to let them know how they are treating veterans. It's not about the sandwich at this point it's about the disrespect and the rudeness to a veteran
The employees there are always very pleasant and my service is wonderful.They make my sandwich so perfectly everytime
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub Sandwiches, Turkey and Provolone with Minimal Meat & Expensive Minimal Avocado
Worst experience ever! I ordered at the wrong store called immediately to cancel and they were too busy to handle but told me it would be refunded. When I called back the general manager told me he would not refund! Very unprofessional. Will never darken the doors of this location.
Atmosphere: 1
Food: 1
Service: 1
This place is the best. The workers are all very professional and the sandwiches are built quickly. Every time I go to another Jersey Mike’s location it’s so painful because the quality of employees everywhere else around here seems to be “extremely lacking” to put it nicely. I hope this location never goes downhill like the other ones.
Atmosphere: 5
Food: 5
Service: 5
February 21,2024In the past, I've always frequently ordered my subs from Subway or Jason's Deli, and nowhere else. I've had Jersey Mike's samples over the years at parties and various events, but I've never had the experience of what they fully have to offer in a sub. Although I love a good sandwich/sub, I don't eat them as much as I used to in the past. However, I was really in the mood for a great tasting sub on this particular day and decided that this was a wonderful opportunity to see what Jersey Mike's is all about.When I walked into the building, I was not greeted by any of the workers that were behind the ordering counter. Although they saw me and heard the door chime when I walked in, they were all concentrating on the task in front of them. I stood there for about two minutes or so before someone finally acknowledged my presence and asked me if I wanted to order anything. I'm looking at him like, "duhhh yes I would like to order something. Do you think I'm just standing here for fun?" But I decided not to say that out loud and to keep it friendly, lol. Anyway, I already knew what I wanted to order because I had searched the menu online before making the trip. The guy that waited on me was friendly and cordial. However, he did not offer an apology for allowing me to wait without informing me that someone would be with me momentarily. Good customer service is to greet the customers upon entering any establishment and if you're busy with some other task at the moment, one just has to simply say, "I will be with you in a moment ma'am/sir." It's not calculus. It's really that simple to just say those few words to a paying customer so that they won't get the feeling that they're being ignored. I felt very uncomfortable and I nearly walked out without ordering. If I had been ignored a second longer, I would have walked away.Moving along, I ordered the Turkey and Provolone sub which is one of their cold subs. For my add-ons, I asked for banana peppers, hot chopped pepper relish, lettuce, onions, tomatoes, black pepper, and mayo all on white bread. Guys when I bit into the first bite, the flavors of the hot chopped pepper relish infused with the flavors of the onions and banana peppers exploded in my mouth like 4th of July fireworks. The chopped pepper relish appeared to be chopped red peppers, but done just so like pickled relish. I've never heard of it or tried it before, but it really set the sandwich off. It was absolutely delicious with a bit of a spicy kick. I kept thinking to myself, "now this is a sub!" I couldn't stop taking bites and I knew that I needed to take a moment to breathe and then continue but it was so delicious that I just couldn't help myself. I finished that sub in record time.In conclusion, Jersey Mike's is a legit sandwich shop that serves fresh and great tasting subs. I truly enjoyed my sandwich immensely! The bread was fresh and flavorful and the turkey was also fresh. I hate it when I order a sub and the meat has that un-fresh taste because it's old. It throws everything off and makes me sick to my stomach. Jason's Deli is known for serving old-tasting meat on their sandwiches, which is why I stopped ordering from them in the past. I really liked Jersey Mike's and I believe I will patronize them again in the future but at a different location. Hopefully, this location will work on their customer service skills because it matters significantly. I gave them three stars for their delicious sub. However, the dining area is tiny and was a bit cluttered and messy during my visit because a worker was using some of the area and had boxes and other stuff on the tables. I could hardly get inside the door upon entering and exiting because of this. I'm glad that I was getting my sandwich to go because the atmosphere was not inviting at all. I do not recommend this location because they need to make some serious adjustments when it comes to good customer service
Atmosphere: 2
Food: 5
Service: 2
Lazy crew of workers. All of them were sitting on the counters. Arrived at 7:30 and all the chairs were stacked and tables pushed together. Im guessing thats means take out only. Ordered a regular #7 Mikes way and as he is making the sandwich looks up and tells me were out of onions till tomorrow. Must have been out of lettuce, they hardly put any on the sandwich. Terrible
Atmosphere: 1
Food: 1
Service: 1
Great service, ordered on
Atmosphere: 4
Food: 4
Service: 4
The subs are fresh & tasty! I had no clue they had a Jersey Mikes right by my house since it’s kinda hidden all the way on the side next to HEB. There was a sweet girl that stopped by my salon and handed me a free coupon to try out their subs & I would for sure come back next time to try out other stuff on their menu. The Philly cheese steak & Italian subs are yummy! My son liked the chicken philly.
Staff super friendly
Tried hot Philly sandwich..super delicious!
Restaurantji Recommends
Parking: The restaurant was clean the customer service was ok I loved the ? I got the Roast Beef sandwich it was ok
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sub Sandwiches
My favorite thing about this location, they always have all tea options brewed and available ? This is one reason I will go here for a meal vs other restaurants in the area. I like to mix the watermelon and unsweetened tea.Next, the staff is really wonderful. They make sandwiches without tossing food and toppings everywhere. I appreciate opening the sandwich and not having all of the ingredients falling out.When I first started going, it was not as clean as it should have been but I've seen improvements on cleanliness. It would be nice if they could clean the blade between slicing different cuts of meat, this process could be improved.
Atmosphere: 5
Food: 5
Service: 5
Placed an online order at 12 that was supposed to be ready by 12:20. When I arrived, I waited for 15 minutes because they said it would take a little since they were busy. When I asked again at 12:40, they said it would be another 15. They let all the people in the store go ahead and ignored my online order saying “dude do you see how busy it is right now”. Rude Af. No point in placing an order online because they don’t care
Atmosphere: 1
Food: 1
Service: 1
Would like to find more coupons, Very
Atmosphere: 5
Food: 5
Service: 5
Jarrell is a perfectionist at making sandwiches! When I told Jarrell that my sandwich was perfect, he said he makes them as if he was making them for himself, and gave a big smile!
Parking: Sometimes parking available directly in front, sometimes must park and walk a bit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub Sandwiches
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