The staff that works here changes all the time. The shift managers can not handle their employees or the high pace stress. When you choose pick up in the drive thru they walk by the windows and just look at you like it is to much of a inconvenience to open the window and see what order you are picking up. I would say about 1/3 of the time you have to get out of your vehicle and go inside even though you choose drive thru. The employees always use the excuss it is a rush. Customers are filling up the lobby waiting on their orders and yes I do go in with a attitude because no one should have to sit in a drive thru for 20 minutes with cars behind them and then have to go in for a order of Crazy Bread. Customers leaning on the walls looking like they are about to fall asleep waiting for their orders. The staff is always playing around and like tonight they were understaffed and the new girl was filling the cooler when she should have been on the line making pizza's or packing the order so the Manager can get on the line and make the pizza's. The manager would not even address me or talk to me she had another girl who was on the line talk to me and stop and hand me my Crazy Bread after the manager just oacked it up. The manager should be the one handling disgruntled customers not regular employee's because the buck stops with management!! Just a little context on me I used to manage a fast paced pizza place in my late teens and early 20's in a town where we were the only Fast Food Pizza Joint (Domino's)in the town. It seems like to me the type of employees Little Ceasars hires like most places unfortunately the employees don't want to be there and could care less about the customers and the company because they can and will just move on to the next job if something happens to this one. It might be a low paying job and society might look down on these type of jobs but employees should never show that to customers. Their attitude should be this is the best place to work on the planet infront of customers because it is at that moment because someone is always in the shadows waiting for that great job to them to provide a living. I know a ton of homeless people that would give their best for any job including this one just for some income and food to eat. But unfortunately most can work because they have no residence or transportation to and from the job so they have to beg for money. Photo's are from other Google Reviews showing thing were just as bad when they were taken.
Angie Castillo
This location has no customer service. They do not acknowledge anyone walking in waiting for service. 4 people in the back and 1 supposed to work the front. When I try to ask for my order he would just walk by and say one moment and stand in the back. Did this twice. Ridiculous!
Salvador Quiroz
Placed an order for a pepperoni stuffed pretzel crust pizza and they made me a regular stuffed pizza instead with cheese sauce, tried calling to speak with someone and was waiting for 10 minutes the first time and 5 minutes the second time. Didn’t realize the mistake until I was excited to eat the pizza at home and opened the box and surprise…not what I ordered.
Savannah Lopez
The pizza was great but that’s about it. There is no speaker box nor posted menu outside so you just go straight to the window, which makes you wonder if the place is even open. There’s nobody there and the place looks empty besides a couple of boxes by the window…again making me wonder if it’s even open or if they’re packing up to leave the space. The girl comes to the window and takes my order, saying it will be 10 minutes and it’ll be at the front. I park and wait- Little Caesar’s at various locations (including this one) have done this and bring me the pizza when ready. It’s been 15 minutes and the lady in the car next to me goes inside after having been there since before I parked. She immediately comes back out with her pizza and looks annoyed. Once the 20 minute mark passes, I decide to go check my order since I only saw one other car besides mine and hers, and have seen two leave the drive thru with pizzas immediately, along with other to-go orders booked ahead of time. My pizza had been ready all that time. I asked if they don’t bring pizzas to the cars anymore and she said she couldn’t because she’s a minor and can’t leave the store alone. How is anyone supposed to know her age? She easily could have passed for being in her 20s- regardless, most people aren’t going to know about this rule and will be waiting outside much longer than necessary, assuming it’s just not ready and they’re busy or short staffed. This place seems to always run with just one person, sometimes two, but really two should be a minimum. Last time I came here- a couple of months ago- the cashier was extremely unprofessional. He was playing on his phone, complaining and scoffing at everything asked of him by whichever customer came in or to the window. A customer was speaking broken English to him but COULD be understood- I teach English to newcomers- and he was so incredibly impatient and unkind to him. His facial expressions and tone were very rude and most likely made the man feel very stupid, but especially when the cashier said, “you don’t even speak English.” I’m not sure if the man understood this entirely, but he ended up leaving when he asked for chicken and the cashier thought he was asking for chicken pizza rather than wings, and said they didn’t have that. Who’s the real dummy? As the customer left, the cashier said he had wasted his time. So so so unprofessional and discriminatory.
Aaron Small
Horrible customer service! Please hire people who have some professionalism.
Strawberry Cheesecake
This location is the worst. First off, I got a notification my pizza was ready. I chose the drive thru pick up option. No one was attending the drive thru for 10+ minutes despite an empty lobby and multiple cars honking. Secondly, once I got inside it took them a year to find my order and give it to me. No greeting, no thank you for your patience, nothing. You can expect abysmal customer service. As for the food? My crazy puffs were CRAZY greasy. Literal grease coated the box. It was disgusting and frankly inedible. 0/10
Francisco Andrade
Customer service is horrible always have to wait on drive through for 15 minutes after my order is ready the person attending the business just looks to the drive through and ignores us the customers . Do better
Justin Hughes
I went through the drive-through to get two pepperoni pizzas that are supposed to be hot, fresh and ready to go. I sat there for a good 510 minutes, harsh my horn, everything no one came to the window. I went inside and asked the young man and there are you guys working? He goes yesterday seen he walked by the window I said well if you walked by the window why didn’t you come to the window and acknowledge me and let me know you’ll be right with me. I asked him for the owners phone number he would not give it to me. I let him know I’m not spending money Here and I left. You guys need to work on your training or higher better employees that give a darn.
Joe Leist
All 3 staff members tonight had headphones in and refused to greet me or communicate with me for 10 minutes. I said excuse me multiple times and they just looked and then went back to playing on their phones. Was trying to grab some hot n ready pizzas but apparently they don’t care. I’d fire them all.
Cerium CJP
I was looking for a pizza, but they didn't have one ready. So I got cheese sticks instead, so that's why it's four stars. I mean, the cheese sticks were really good. Maybe I should make it five stars. Anyway, I would recommend it. I mean, it's little Caesar, so I think if you've been there, you know what you're gonna get, and that's exactly what I got.
Food is okay not much to complain about but they have gotten my order wrong twice when I have had asked for half cheese and half pepperoni and I get the whole pizza pepperoni. For how long they have you waiting and still get it wrong not even worth going back and getting your order fix to much of a long wait! What happen to Hot N Ready? I always order pepperoni and cheese pizza the basic pizza that should be “Hot N Ready” I would understand if it was meat lover or any other pizza okay but for basic pizza should follow their slogan “Hot N Ready”
Jose Ferrufino
Good spot good food
R C
Didn’t even cut thru the whole Pizza. It’s like tearing apart. Some has a lot of sauce some has none. This palce needs quality control
geezy c
Fresh fast
ITSMEDAVE
Didn’t give my door dasher my full order, he was so nice and did great job he even went back to get it for me, these guy don’t stay in front and undercook pizza supreme
The staff that works here changes all the time. The shift managers can not handle their employees or the high pace stress. When you choose pick up in the drive thru they walk by the windows and just look at you like it is to much of a inconvenience to open the window and see what order you are picking up. I would say about 1/3 of the time you have to get out of your vehicle and go inside even though you choose drive thru. The employees always use the excuss it is a rush. Customers are filling up the lobby waiting on their orders and yes I do go in with a attitude because no one should have to sit in a drive thru for 20 minutes with cars behind them and then have to go in for a order of Crazy Bread. Customers leaning on the walls looking like they are about to fall asleep waiting for their orders. The staff is always playing around and like tonight they were understaffed and the new girl was filling the cooler when she should have been on the line making pizza's or packing the order so the Manager can get on the line and make the pizza's. The manager would not even address me or talk to me she had another girl who was on the line talk to me and stop and hand me my Crazy Bread after the manager just oacked it up. The manager should be the one handling disgruntled customers not regular employee's because the buck stops with management!! Just a little context on me I used to manage a fast paced pizza place in my late teens and early 20's in a town where we were the only Fast Food Pizza Joint (Domino's)in the town. It seems like to me the type of employees Little Ceasars hires like most places unfortunately the employees don't want to be there and could care less about the customers and the company because they can and will just move on to the next job if something happens to this one. It might be a low paying job and society might look down on these type of jobs but employees should never show that to customers. Their attitude should be this is the best place to work on the planet infront of customers because it is at that moment because someone is always in the shadows waiting for that great job to them to provide a living. I know a ton of homeless people that would give their best for any job including this one just for some income and food to eat. But unfortunately most can work because they have no residence or transportation to and from the job so they have to beg for money.
Photo's are from other Google Reviews showing thing were just as bad when they were taken.
This location has no customer service. They do not acknowledge anyone walking in waiting for service. 4 people in the back and 1 supposed to work the front. When I try to ask for my order he would just walk by and say one moment and stand in the back. Did this twice. Ridiculous!
Placed an order for a pepperoni stuffed pretzel crust pizza and they made me a regular stuffed pizza instead with cheese sauce, tried calling to speak with someone and was waiting for 10 minutes the first time and 5 minutes the second time. Didn’t realize the mistake until I was excited to eat the pizza at home and opened the box and surprise…not what I ordered.
The pizza was great but that’s about it. There is no speaker box nor posted menu outside so you just go straight to the window, which makes you wonder if the place is even open. There’s nobody there and the place looks empty besides a couple of boxes by the window…again making me wonder if it’s even open or if they’re packing up to leave the space. The girl comes to the window and takes my order, saying it will be 10 minutes and it’ll be at the front. I park and wait- Little Caesar’s at various locations (including this one) have done this and bring me the pizza when ready. It’s been 15 minutes and the lady in the car next to me goes inside after having been there since before I parked. She immediately comes back out with her pizza and looks annoyed. Once the 20 minute mark passes, I decide to go check my order since I only saw one other car besides mine and hers, and have seen two leave the drive thru with pizzas immediately, along with other to-go orders booked ahead of time. My pizza had been ready all that time. I asked if they don’t bring pizzas to the cars anymore and she said she couldn’t because she’s a minor and can’t leave the store alone. How is anyone supposed to know her age? She easily could have passed for being in her 20s- regardless, most people aren’t going to know about this rule and will be waiting outside much longer than necessary, assuming it’s just not ready and they’re busy or short staffed. This place seems to always run with just one person, sometimes two, but really two should be a minimum. Last time I came here- a couple of months ago- the cashier was extremely unprofessional. He was playing on his phone, complaining and scoffing at everything asked of him by whichever customer came in or to the window. A customer was speaking broken English to him but COULD be understood- I teach English to newcomers- and he was so incredibly impatient and unkind to him. His facial expressions and tone were very rude and most likely made the man feel very stupid, but especially when the cashier said, “you don’t even speak English.” I’m not sure if the man understood this entirely, but he ended up leaving when he asked for chicken and the cashier thought he was asking for chicken pizza rather than wings, and said they didn’t have that. Who’s the real dummy? As the customer left, the cashier said he had wasted his time. So so so unprofessional and discriminatory.
Horrible customer service! Please hire people who have some professionalism.
This location is the worst. First off, I got a notification my pizza was ready. I chose the drive thru pick up option. No one was attending the drive thru for 10+ minutes despite an empty lobby and multiple cars honking. Secondly, once I got inside it took them a year to find my order and give it to me. No greeting, no thank you for your patience, nothing. You can expect abysmal customer service. As for the food? My crazy puffs were CRAZY greasy. Literal grease coated the box. It was disgusting and frankly inedible. 0/10
Customer service is horrible always have to wait on drive through for 15 minutes after my order is ready the person attending the business just looks to the drive through and ignores us the customers . Do better
I went through the drive-through to get two pepperoni pizzas that are supposed to be hot, fresh and ready to go. I sat there for a good 510 minutes, harsh my horn, everything no one came to the window. I went inside and asked the young man and there are you guys working? He goes yesterday seen he walked by the window I said well if you walked by the window why didn’t you come to the window and acknowledge me and let me know you’ll be right with me. I asked him for the owners phone number he would not give it to me. I let him know I’m not spending money Here and I left. You guys need to work on your training or higher better employees that give a darn.
All 3 staff members tonight had headphones in and refused to greet me or communicate with me for 10 minutes. I said excuse me multiple times and they just looked and then went back to playing on their phones. Was trying to grab some hot n ready pizzas but apparently they don’t care. I’d fire them all.
I was looking for a pizza, but they didn't have one ready. So I got cheese sticks instead, so that's why it's four stars. I mean, the cheese sticks were really good. Maybe I should make it five stars. Anyway, I would recommend it. I mean, it's little Caesar, so I think if you've been there, you know what you're gonna get, and that's exactly what I got.
Restaurantji Recommends
Food is okay not much to complain about but they have gotten my order wrong twice when I have had asked for half cheese and half pepperoni and I get the whole pizza pepperoni. For how long they have you waiting and still get it wrong not even worth going back and getting your order fix to much of a long wait! What happen to Hot N Ready? I always order pepperoni and cheese pizza the basic pizza that should be “Hot N Ready” I would understand if it was meat lover or any other pizza okay but for basic pizza should follow their slogan “Hot N Ready”
Good spot good food
Didn’t even cut thru the whole
Pizza. It’s like tearing apart. Some has a lot of sauce some has none. This palce needs quality control
Fresh fast
Didn’t give my door dasher my full order, he was so nice and did great job he even went back to get it for me, these guy don’t stay in front and undercook pizza supreme
Atmosphere: 1
Food: 3
Service: 1
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