Little Caesars Pizza

So I didn’t post the first time because 2 days later the manager offered us a free pizza when we didn’t eat our original order to begin with. First order messed up was told by the teenage workers there were no mangers. They would answer and hang up. Eventually the “manager” said here’s a coupon two days later. Went to use the coupon and it was good for 48 hours. Tonight order again. Because you want to believe in people. Not even close to what I ordered. Called again! Willing to take it back. Wait!!!! Hung up on again. This location is by far the sorriest excuse of management and workers I have ever seen. I will never order again. I hope many people read this and realize apparently pepperoni means cheese. And beef means no cheese. If you want to deal with idiots and no management be my guest. For me and mine we choose respect where someone will actually answer the phone and not say “”we don’t have managers.” Well now you have lost a customer as well

Atmosphere: 1

Food: 1

Service: 1

This location is a joke! 3rd time ordering and the order is wrong again! I honestly don’t think the staff can read. The sticker receipt on the box has been correct but the food in the box is WRONG EVERY TIME! Tried to call to speak with a manager to get it corrected and get placed on hold, sent to a loop of AI attendants, and no manager ever comes on the line.

It’s not even worth 1 star. Absolutely ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Walked in to get some pizza puffs she handed me some That were already made. I thought that was weird because they usually made fresh. I took them anyway cuz I was in a rush. found that had no sauce and they were cold. I went back to get some fresh ones and paid. and she told me it would be 10 to 15 minutes. After that I went back they still weren't ready not even in the oven. she told me that she was very busy and she didn't know when it would be.remeber I place this order 20 min ago. But I told her I was there before you got busy. I asked for a refund or pizza or a replacement she had to get to manager on the phone to learn how to give me a refund manager instructed her how to give a refund. But you never mentioned anything about the pizza to make up for my lost time and not being able to have lunch. By this time more than 45 minutes have gone by. I don't recommend to store to anyone that is interested in Pizza go to Pizza Hut. This is one of the worst Little Caesars pizzas. The staff is rude their faces crying I wonder if the owner knows how his place is being run I'm going to contact corporate because they need to know how these people are taking and using their name.this was not the first time I had a problem at the store.

Atmosphere: 2

Food: 2

Service: 1

Wish I could give this place zero stars, the guy working the front counter let us sit there 10 minutes as he saw us waiting and didn’t care. When I finally asked him for assistance he barely spoke English and completely messed up my entire order will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Why pay extra for stuffed crazy crust for them to give you a traditional pepperoni not even stuffed 🤦‍♂️

No direction, total chaos, need better management.

Staff working in the Barker Cypress location on 6/28/25 are the rudest people you would ever want to deal with. 3 calls just to ask questions regarding an order and all 3 hung up in my face. I have never begged anyone to take my money and won't start now. RIDICULOUS. Will not order from here again

Food: 3

Service: 1

I ordered from the wrong location (this one) and they wouldn't cancel my order. Waited on the phone way too long for nothing. I like the pizza just no one was helpful.

Atmosphere: 2

Food: 4

Service: 1

It's a shit show here. Guaranteed 1hr wait for a pizza. Then they look at you lost when you check on status.

Atmosphere: 3

Food: 3

Service: 1

Absolutely horrible. Where's pizza I've ever had That includes gas station and other Little Caesars so that's saying a lot. Staff here definitely do not know what they're doing.

Atmosphere: 1

Food: 1

Service: 1

Pizza was cooked perfectly

Atmosphere: 5

Food: 5

Service: 5

TERRIBLE! The guy told us 10 minutes wait time for the pizza. ONE ENTIRE HOUR and the pizza is not ready yet and he is not offering any compensation. This is unacceptable

Maria the manger is the main reason I wouldn’t return to this place. Her attitude is poor and her lack of remorse is even worse. I’ve been here a few times and I’ve observed her behavior. I’m sure she the reason most of the employees aren’t there . She may never say disrespectful words but she definitely makes up for it in ugly behavior. She locked the doors at 9 when my mobile order should’ve been done. She told other who were waiting inside not to open the door. Mind you my mobile order which was over 45 mins long of a wait still wasn’t done. I really thought tonight would be the night id say the hell with legal repercussions and hop over that counter. It wasn’t till I confronted her did she than start on my order and hour later. Mind you all the ppl that order after me came and got their meal and left. She told me ten mins and it turned into an additional 30. She then asked me for my name a second time. And said my order was done and waiting as I was standing there waiting for it. Moral of the story Maria needs to go or customers like me will just stop coming. I’ve been so understanding in the past but it’s like you have to have a reactions just to get customer service. The other young gentleman in the back seemed to handle things well and he wasn’t the problem nor was the short staff or the locked door 2 hours before closing or even the wait. It was how it was handled and lack of care by Maria. No offer of a discount or anything but her scripted lines that she uses every time I come. I won’t be returning.

Despite my better judgment, I come back to this one over and over again, because my kids love their pizza and it's closest to my house. That will no longer be the case. This place gives the absolute worst service I have gotten from any place I've ordered fruit from, and that is not an over exaggeration. Waited 50 minutes to ne told about 5 more minutes for ONE pizza that I was told would take 15-20 minutes.

The lady said she wasn't making any pizza and would not take my order as soon as i walked in the door.. I noticed a guy loading a lot of pizzas into his car to deliver on way in. This was really odd since there were people inside standing and waiting for there orders. The lady walked to the back without another word and got on her cell phone. I told my grandson we weren't getting pizza. This tops the list for worst customer service ever.