If you're looking for a quick and delicious pizza, this place is a must try. I opted for the lite dough, which is the perfect balance between regular and thin crust, and added jalapenos for a spicy kick, it was absolutely delicious! Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Lyndon Sheffield
Not a single care when it comes to customer service. This is what arrived on my door step via Door Dash. Wheni took the pizza back up to Marcos Pizza on Fry rd, I calmly showed it to them and asked what can be done. The guy at the counter brought over the manager who said that there is nothing he can do since it was through doordash and then accused us of possibly getting the order refunded and getting a free pizza through him. I assured him that we are not those type of people but he said he can't. I asked him, "so we get screwed and our kids don't get pizza because of door dash screwed up and he can't do anything?" He told, "yea, I guess so." Then looked at the cashier and said, "I can't. " and then walked off. Absolute cold attitude without a single care. We will not be ordering through marcos anymore and will make sure to let our neighbors and friends in the area know how much management cares about their employees. It's not about what was said but how it was said.
Food: 1
Service: 1
MS B.
We called to order two subs.We had them very detailed on what we wanted on each sub, it was correct on the receipt but wrong on the subs.We won’t be ordering from this one anymore.And as for customer service two thumbs down.You should have good customer service skills if you’re the one answering the phone(Ayran)very rude.The driver was nice and courteous.
Food: 1
Service: 1
Allen Markel
Poor service. Im 4.26 miles from their store, just west of 99. They won't deliver. If you want pizza, call dominoes down the street, they will. They're the same distance to me. When i lived in Sugar Land, I was between 2 stores that said they wouldn't go more than 15 minutes, and i couldn'tget deliveries there from marcos.. For this store, I'm 12 minutes, which is the same time for domino's.
Service: 1
Geronimo Paez
Excellent pizzas
Atmosphere: 5
Food: 5
Service: 5
Tanika Mackey
This is my favorite pizza place!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Works, Buffalo Chicken, Build Your Own Bowl
ShihChia Thompson
I ordered four items online. When my husband went to pick it up, they forgot to give him the salad. I called and they said they could only give me store credit to force me to order again next time. No apology what so ever. I won't recommend Marco's pizza.
Atmosphere: 2
Food: 2
Service: 1
Terrill Mccarter
Never sauce on the pizza even if you say 2x you still don’t get it. It happen one time then again had delivery had to come up to the store and they don’t do any at all I’m done with them please don’t pay for pizza here
Unfortunately one of the staff members who did not want to give their name was very rude and disrespectful to my son when we came and picked up our food. The manager on shift today July 7 was helpful gave me the owners information for this location but was also a little rude for whatever reason. I was very calm and nice when asked for managers information. I will not be ordering again from this location and will be taking my business somewhere else and also will be going to the head of the person who runs this location. And that is a promise!!!
If you're looking for a quick and delicious pizza, this place is a must try. I opted for the lite dough, which is the perfect balance between regular and thin crust, and added jalapenos for a spicy kick, it was absolutely delicious! Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Not a single care when it comes to customer service. This is what arrived on my door step via Door Dash. Wheni took the pizza back up to Marcos Pizza on Fry rd, I calmly showed it to them and asked what can be done. The guy at the counter brought over the manager who said that there is nothing he can do since it was through doordash and then accused us of possibly getting the order refunded and getting a free pizza through him. I assured him that we are not those type of people but he said he can't. I asked him, "so we get screwed and our kids don't get pizza because of door dash screwed up and he can't do anything?" He told, "yea, I guess so." Then looked at the cashier and said, "I can't. " and then walked off. Absolute cold attitude without a single care. We will not be ordering through marcos anymore and will make sure to let our neighbors and friends in the area know how much management cares about their employees.
It's not about what was said but how it was said.
Food: 1
Service: 1
We called to order two subs.We had them very detailed on what we wanted on each sub, it was correct on the receipt but wrong on the subs.We won’t be ordering from this one anymore.And as for customer service two thumbs down.You should have good customer service skills if you’re the one answering the phone(Ayran)very rude.The driver was nice and courteous.
Food: 1
Service: 1
Poor service. Im 4.26 miles from their store, just west of 99. They won't deliver. If you want pizza, call dominoes down the street, they will. They're the same distance to me. When i lived in Sugar Land, I was between 2 stores that said they wouldn't go more than 15 minutes, and i couldn'tget deliveries there from marcos.. For this store, I'm 12 minutes, which is the same time for domino's.
Service: 1
Excellent pizzas
Atmosphere: 5
Food: 5
Service: 5
This is my favorite pizza place!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Works, Buffalo Chicken, Build Your Own Bowl
I ordered four items online. When my husband went to pick it up, they forgot to give him the salad. I called and they said they could only give me store credit to force me to order again next time. No apology what so ever. I won't recommend Marco's pizza.
Atmosphere: 2
Food: 2
Service: 1
Never sauce on the pizza even if you say 2x you still don’t get it. It happen one time then again had delivery had to come up to the store and they don’t do any at all I’m done with them please don’t pay for pizza here
Atmosphere: 1
Food: 1
Service: 1
1st is Marco's
2nd Domino's
3rd
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe, Pepperoni Magnifico, Buffalo Chicken
Unfortunately one of the staff members who did not want to give their name was very rude and disrespectful to my son when we came and picked up our food. The manager on shift today July 7 was helpful gave me the owners information for this location but was also a little rude for whatever reason. I was very calm and nice when asked for managers information. I will not be ordering again from this location and will be taking my business somewhere else and also will be going to the head of the person who runs this location. And that is a promise!!!
Service: 1
Restaurantji Recommends
I love your pizza and your service but your website is so annoyingly problematic that I no longer order.
Atmosphere: 4
Food: 5
Service: 5
Fast and great service. They also love to support the local schools.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
I can’t order pizza anywhere else. I tried this location over 5 years ago and the good, their service and staff are unbeatable!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Original Crust Cheese Pizza, Veggie Pizza, Cheezybread
They used to be a good place, but the quality has deminised.
Atmosphere: 3
Food: 3
Service: 2
Customer service today 5/25/24 was bad, that kid has no social skills.
Service: 2
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