Olive Garden Italian Restaurant

This lady with curly hair and had a orange hair tie I’m not too sure what was her name cause she wasn’t even our server we were about to leave and she is telling us “comeee here ladies” cause supposedly we didn’t pay and she told us to wait and we waited and she was like oh sorry y’all are good Come again next time. Like don’t be accusing us ohh that we didn’t pay I didn’t like that but otherwise I loved our server that we had she was very nice and sweet I love how she was serving us!

I just picked up my order from this Olive Garden, and they gave me a frozen salad. Wow! I am beyond disappointed! I called and the person I talked to was very rude to me on the phone and even cut the phone on me.

Food: 1

Great new restaurant in Cypress...I love the new design. Great food and fast, friendly service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tour of Italy, Unlimited Soup, Salad and Bread Sticks

Delicious pasta

Atmosphere: 5

Food: 5

Service: 5

Really great experience. Food and service outstanding. Love olive garden.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tour of Italy, Tiramisu, Fettuccine

Waitress was amazing!!! The food was hot and good!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Salad and Bread Sticks, Asiago Tortellini Alfredo with Grilled Chicken

hind sight 20/20, bad idea…driving home yesterday and trying to decide what to pick up for dinner, Olive Garden 290/Mason came to mind. DON’T GO HERE. I went in and ordered to go…simple, it’s JUST noodles and tomato. :/ spaghetti with meatballs, extra sauce, extra meatballs and kid’s Alfredo. ALL IN THEIR MENU, nothing custom.
I get home, extra sauce is missing, and spaghetti is BONE DRY. Ugh. I called and person TNA answers, I tell her the problems with my order. Her answer with an attitude:”what do you want me to do about it?” !!!! I proceed to tell her, “getting the order right would be good” since I just drove home into Hockley, 30 minutes away with a bowl of plain noodles and an incomplete order. Without another word, she puts me on hold. When she FINALLY gets back on the phone, I ask to speak to her manager, she tells me they’re busy managers on site JNFR AND MLS, and they’ll call me when they have time. APPARENTLY IF YOU’RE NOT A CUSTOMER ON SITE, you are NOT important customer. UGH :/ TNA takes my name and number down, supposedly ,…with a horrible attitude and hangs up. DON’T GO HERE. Terrible customer service, this is not FREE food. I minimum expect good customer service, I understand Olive Garden IS NOT GROTTO or LOMBARDI. I minimum expect good customer service. I had to “fix” what we got from Olive Garden, and basically cook at home what I got from them. Ugh. Occasionally I’d like a break after a long week at work and a break from cooking, not asking a lot.

Atmosphere: 1

Food: 2

Service: 1

Great place to eat! 🍝

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad and Bread Sticks, Asiago Tortellini Alfredo with Grilled Chicken

As always, great service and very delicious food, excellent flavor of the bread and the exquisite chocolate lasagna dessert. Highly recommended.

There was still some old food on the silverware I got. Slighty psyched me out but I just used my salad fork. The waiter also forgot my wine and still charged me for it. She removed it from the bill once notified and was kind otherwise. Just a common human error no big deal. Otherwise the food was very good. Portions top notch - I got the seafood Alfredo and they didn’t skimp at all on the scallops/shrimp. Very fair price. and the rest of the experience was good. I was confused as to whether or not we were supposed to pay by summoning the waiter or using the tablets on the table. Overall it was still worth it. I plan on going back the only thing I hope management will see about this is making dishes cleaner

Atmosphere: 5

Food: 5

Service: 3

The menu is limited now and the food seems too precooked. Service was great.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Tour of Italy, Salad and Bread Sticks, Toasted Ravioli

Service is nice but food did take a while to get on the table but everything else was wonderful food was great and I recommend trying it!

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Chicken Parmigiana with Spaghetti

ahh i loved this place. the atmosphere is AMAZINGG like when you walk in and your wearing super casual shorts and tee, you might wanna walk out (atleast i did) but its so gorgeous in there. the food is so delicous, service is amazing. bathrooms are really clean aswell. theres quite abit of seating.

Vegetarian options: the salad is top tier

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Parmigiana with Spaghetti, Unlimited Soup, Salad and Bread Sticks

The two stars in service are both earned by Alexis, our server. They were very good and saved the restaurant from getting one star.

The men's bathroom was a mess. One stall had no lock, the other was covered in urine.

We asked someone to fix it and no one did. I ended up driving to Kroger just before my group ordered food so i could use a stall there. Insane. Would never come back. Thank god i don't live anywhere near here.

Atmosphere: 2

Food: 3

Service: 2

I came in with a group of my friends and we were seated immediately. Our server Jay was excellent. He never let our drinks get empty. Our food was brought out in a timely manner with accuracy and tasted great. The sprite was flat and he quickly replaced our beverages. He made sure to take any spare plates and always made sure we had fresh bread along with anything we needed. We weren't rushed and were able to spend time catching up with each other without being forced out of our table. Jay provided us with great service and I couldn't be more pleased with my dining experience.

Atmosphere: 5

Food: 5

Service: 5