Pizza Hut

20510 West Rd Ste 700, Cypress
(281) 256-7090

Recent Reviews

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Kourtney Pruett

Husband went to pickup pizza . I placed the order on the app. 1 cheese pizza that was burnt on one side ( they didn’t eat ) and 1 stuffed crust w/ chicken sausage , beef , onions, black olives, bell peppers, mushrooms and banana peppers and a Parmesan cheese that we didn’t get . He took the pizza to work and didn’t get to eat it until he made it . Well here you go missing at least 1 of the 2 meats , no mushrooms , no black olives or bell peppers. Had to door dash something else bc by the pizza being all wrong and he doesn’t eat pork not knowing what they did put on it. I called to be put on hold and then given the run around. Tried the chat nothing… I get off from overnight to return at least the burnt cheese bc the other my husband threw it away for a refund. Was offered a partial refund which is crazy and never offered to remake the pizza which out of all this I don’t even want it
Remade . I will never eat here again. It’s individually owned and the manger will get the complaint and not do anything about it . Order was 48.88- the speciality pizza was the one we paid the most for to not be don’t right.

Atmosphere: 3

Food: 1

Service: 1

Arlin Kethley

Pizza is always great here. The inside staff is friendly and helpful as well.

H SU

Poor service, got my order wrong and then boasted about how they normally charge for "sauce" .99 cents and ignored the fact i had to wait outside for 30 minutes with my children in the car for them to get my order right and done... how hard can fast food be. For some people this may the highest pinnacle they reach. Sad to say but its reality. There will always be fast food workers and pizzeria workers and even then they cant do their job properly. Then i even tipped before i got my food and poor customer service. Talk about shooting yourself in the foot. Will NOT be coming back and will advise friends and family to not frequent this location either.

Atmosphere: 1

Food: 1

Service: 1

Dana Davis

I called 6 pizza huts no one delivered 3 to 7 miles away I tried the tavern pizzas they were good while I was driving but looked old a hour later my big box pizzas didn't have enough cheese so I picked over it and ate what I could service was pleasant in store

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Personal Pan Pizza

thong dinh

Bad service. Don’t know how to great customer

Atmosphere: 1

Food: 2

Service: 1

Kiran Kumar Bh

Not very great

Atmosphere: 3

Food: 2

Service: 3

Jay B.

Pretty good food and service.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Cinnamon Sticks, Boneless Wings

Jennifer Mathis

Pure slop for 28 dollars

Atmosphere: 1

Food: 1

Service: 1

Blanca Cavazos

Placed an online Order for pepperoni pizza and was given cheese only. I called and was told to call another number because there was nothing they could do because on their end it was cheese only. Even after I told the lady I had an screenshot of my order. Also Ordered their fries and there was about 15-20 fry sticks in there. The apple pies were all stuck together. Never ordering from this Pizza Hut EVER again.

Atmosphere: 1

Food: 1

Service: 1

Alex Olvera

Delivery took more than 20 minutes of the estimated time food came cold..

Diane Win

Pizza & wings are always tasty & fresh!

Tahseen Khan

Pizza could have been better . The crust was soft

Atmosphere: 3

Food: 3

Service: 3

Wynne Betcher

Great pizza! Friendly and fast service. Pizza was ready on time. Employees are friendly and courteous. Always a great experience!

Atmosphere: 5

Food: 5

Service: 5

Yessenia Lozano

I was waiting a long time for my order to be delivered while the employees were looking at their videos and phones

Atmosphere: 1

Food: 3

Service: 1

Ingrid Gonzalez Soto

I love the pizza there. ? ?

Food: 5

Service: 5

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