Waited for my food after being parked for the 25strip pack. At least 15 cars were given their food before someone came and asked me about my order. Then another 5 minutes before they brought it out. Food was hot, but fries were only partially cooked, soggy. They apologized but never offered any compensation. Very disappointing. Will be going back to Zaxbys
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Chicken Fingers
H
Forget my extra sauce always ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Box Combo
Lil Loquito (LilLoquito)
I am absolutely disgusted with Raising Canes! Horrible service the last 2 visits. I really the chicken strips, fries and toasts. Two months ago I had a horrible experience. I.asked for no coleslaw or canes sauce. I received my order and there was a coleslaw container that spilled all over my fries. I brought it up to a cashier and she said there is nothing she can do. I left so hurt and distraught. I hate wasting food but I can't stand the taste of coleslaw. Tonite, I wanted to give them a second chance. Please tell me why the exact same thing happened. I did not see the point to bring it up because they got annoyed with me last time. I don't know what else to do. This Raising Canes is horrible with customer service and for those us who do not like coleslaw.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: The Box Combo
Sergio Guzman
Came inside because the drive thru was very backed up and I figured I could get it quicker but I was very wrong. The service inside was slow. I went up to the counter to order and nobody was there. But when a canes employee came up to order, they rung her up before me then the cashier left again before coming back to take my order. Ordered my 2 boxes without Cole slaw, Extra fries but received Cole slaw and no extra fries. Even people who ordered after me got their food after me until the same cashier who rung me up, asked what I was waiting for and I gave her my name. Just overall not a good experience for our first time ordering inside
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Box Combo, The Box Combo
Esmie Cuellar
Ordered thru DoorDash. Nothing was opened when I got it, called to tell the manager it was in my food and I noticed it while dipping my chicken tender in the sauce. She gave me an excuse and said “we don’t make the sauce” I never said it was IN THE SAUCE. I said it was on my tender and I noticed it when I dipped it in the sauce??♀️. Black strands of hair were literally all over my fries and bread. She made me contact door dash cause she again “they don’t make the sauce” ?. This is a problem with the store not door dash. No it’s not mine cause I have pink hair ?
Atmosphere: 1
Food: 1
Service: 1
Brian
Good food. Somewhat long lines depending on the time of day.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Box Combo
Martha Mora
Love this cane's on Barker Cypress, I came 2 o 3 times a week. But the only thing is the soda machine is not giving the right flavor of the soda. Dr.pepper tastes bad. Sprit taste a baking soda with water. I told them one time still taste horrible I call the place no one answered. Hope they do fix the soda machine.
Atmosphere: 5
Food: 4
Service: 5
Dale Bender
Excellent food and service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Box Combo
Monica Torres
They weren’t open around 7pm on a Sunday
Atmosphere: 1
Food: 1
Service: 1
viveca jackson
The portions are small just a few fries all sizes like the bottom of the bag chicken was small not worth the price
The moment we stepped foot in the door, we were greeted and attended to, which is especially hard to do with the full house they had. Despite the fact that they were full, we had our food almost instantaneously. The atmosphere was fine it could have been bigger, but it seated people just fine. Would definitely recommend Raising Canes for a family meal or just out with your friends.Parking: There was a good amount of parking here.
I haven’t had an experience like this one at any other canes first time I go here at cypress.they have 2 lanes and I went to the far right one after waiting there for a while a whole 3 cars had past me.i go up to pay and they give me the wrong order.i get my refunded for the wrong order then the guy decides to charge me 3 meals when I only had 2 by this time Im already irritated so now I have to park !!!!GET OFF AND GET ANOTHER REFUND.!!
Food: 5
Service: 1
Recommended dishes: Box Combo
Nevaeh Hys
The cooks are stupid lost and giving other people your food take to
Waited for my food after being parked for the 25strip pack. At least 15 cars were given their food before someone came and asked me about my order. Then another 5 minutes before they brought it out. Food was hot, but fries were only partially cooked, soggy. They apologized but never offered any compensation. Very disappointing. Will be going back to Zaxbys
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Chicken Fingers
Forget my extra sauce always ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Box Combo
I am absolutely disgusted with Raising Canes! Horrible service the last 2 visits. I really the chicken strips, fries and toasts. Two months ago I had a horrible experience. I.asked for no coleslaw or canes sauce. I received my order and there was a coleslaw container that spilled all over my fries. I brought it up to a cashier and she said there is nothing she can do. I left so hurt and distraught. I hate wasting food but I can't stand the taste of coleslaw. Tonite, I wanted to give them a second chance. Please tell me why the exact same thing happened. I did not see the point to bring it up because they got annoyed with me last time. I don't know what else to do. This Raising Canes is horrible with customer service and for those us who do not like coleslaw.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: The Box Combo
Came inside because the drive thru was very backed up and I figured I could get it quicker but I was very wrong. The service inside was slow. I went up to the counter to order and nobody was there. But when a canes employee came up to order, they rung her up before me then the cashier left again before coming back to take my order. Ordered my 2 boxes without Cole slaw, Extra fries but received Cole slaw and no extra fries. Even people who ordered after me got their food after me until the same cashier who rung me up, asked what I was waiting for and I gave her my name. Just overall not a good experience for our first time ordering inside
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Box Combo, The Box Combo
Ordered thru DoorDash. Nothing was opened when I got it, called to tell the manager it was in my food and I noticed it while dipping my chicken tender in the sauce. She gave me an excuse and said “we don’t make the sauce” I never said it was IN THE SAUCE. I said it was on my tender and I noticed it when I dipped it in the sauce??♀️. Black strands of hair were literally all over my fries and bread. She made me contact door dash cause she again “they don’t make the sauce” ?. This is a problem with the store not door dash. No it’s not mine cause I have pink hair ?
Atmosphere: 1
Food: 1
Service: 1
Good food. Somewhat long lines depending on the time of day.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Box Combo
Love this cane's on Barker Cypress, I came 2 o 3 times a week. But the only thing is the soda machine is not giving the right flavor of the soda. Dr.pepper tastes bad. Sprit taste a baking soda with water. I told them one time still taste horrible I call the place no one answered. Hope they do fix the soda machine.
Atmosphere: 5
Food: 4
Service: 5
Excellent food and service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Box Combo
They weren’t open around 7pm on a Sunday
Atmosphere: 1
Food: 1
Service: 1
The portions are small just a few fries all sizes like the bottom of the bag chicken was small not worth the price
Restaurantji Recommends
The moment we stepped foot in the door, we were greeted and attended to, which is especially hard to do with the full house they had. Despite the fact that they were full, we had our food almost instantaneously. The atmosphere was fine it could have been bigger, but it seated people just fine. Would definitely recommend Raising Canes for a family meal or just out with your friends.Parking: There was a good amount of parking here.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Box Combo, 3 Chicken Fingers, The Box Combo, Chicken Fingers
I haven’t had an experience like this one at any other canes first time I go here at cypress.they have 2 lanes and I went to the far right one after waiting there for a while a whole 3 cars had past me.i go up to pay and they give me the wrong order.i get my refunded for the wrong order then the guy decides to charge me 3 meals when I only had 2 by this time Im already irritated so now I have to park !!!!GET OFF AND GET ANOTHER REFUND.!!
Food: 5
Service: 1
Recommended dishes: Box Combo
The cooks are stupid lost and giving other people your food take to
Atmosphere: 1
Food: 2
Service: 1
Excellent chicken and service ?
Atmosphere: 5
Food: 5
Service: 5
Great service !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Box Combo