Sonic Drive-In
13070 Louetta Rd, Cypress
(281) 655-8811
Recent Reviews
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I had to go back bc i order a #7 footlong coney, instead of the chili and cheese i got relish and ketchup, asked the guy to give me some jalpenoe poppers bc i had to come back.. he put nasty pickled jalpenoes on the hotdog instead. I have been a customer for years, even worked there and i never been so unhappy before.
I don't care if it takes a while to get the food ready, I've worked in restaurants and I know it can be slow sometimes.
I DO care if the screen tells me my food is ready and then I have to sit there for another 10-15 minutes waiting. Because it means that either they're lying about the food being ready so their response times look better for corporate, or my food is ready and getting cold/melting while they let it sit on the counter.
I am currently at 15 minutes since the screen said that Brianna was heading out with my order with no update. This happened last time I was at this location too but at the time I thought maybe it was just a bad day. Now I'm getting frustrated.
Atmosphere: 2
Food: 4
Service: 1
I love the cheddar r pepper. I ordered 8 and got 5.
Atmosphere: 1
Food: 3
Service: 1
Service was very slow but she was excellent waitress
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Tots
I tried calling but the mailbox was full. I ordered 3 milkshakes and the ice cream literally tasted like spoiled milk. It was sour and awful. I had to dump all of them. Shame. It’s not the first time I’ve received food/ice cream that was bad.
Food: 1
Ordered two teas. Young kid brought out our drinks, we gave him our card to pay. When he returned we let him know that the tea was old and tasted horrible. We asked him to change it to a Dr Pepper instead. He gave us a look like he didn’t want to do it. So we asked him again and he took the drink. It was obvious he was annoyed by his body language. I paid over $6 for two drinks, I’m not gonna accept a nasty tea. It’s your job to make it right.
It was not good at all
Atmosphere: 1
Food: 3
Service: 2
Double check your food every single time. Especially if little aurdry is your car hop she can't read. And your order WILL BE WRONG and cold. The manager is a decent lady. 👌
Atmosphere: 2
Food: 1
Service: 3
Needs work
Atmosphere: 1
Food: 1
Service: 1
Ordered a cherry limeade with extra cherry, tasted like the Sprite syrup was out and no cherries, only weak cherry syrup. Also missing the last item in the order which was a small side Tater tot. When I went back, I wasn't given time to explain both missing items before being cut off from the speaker. They had to replace the Sprite syrup and remade the drink, but he took my receipt and never brought the tots. Waited 15 minutes before hitting the button again, and the runner who came out to see what I needed just had a blank look on his face. Finally got the last of my order and will not be returning. Service here has plummeted over the years.
Food: 4
Service: 2
Restaurantji Recommends
The quarter pounder burger would have been good if it had ant seasoning at all. It had none. Eating tasteless meat is sick. So better. 3 instead of 5
I am all about giving a tip to food service workers but to be denied my change is not right.. i stopped by yesterday and got drinks for my family and a couple of sides or snacks.. upon receiving part of my order i was asked to pay.. no big deal.. i gave my money and instead of bringing my change (which is what the man told me) he brought the rest of my order and walked away.. no mention of my change...
Service: 1
The quarter pounder burger would have been good if it had ant seasoning at all. It had none. Eating tasteless meat is sick. So better. 3 instead of 5
I try this location once every 6 months just to see if it’s going to get better, but it never does. I don’t think they’ve gotten my order correct a single time.
Service: 1
They tried to have me pay for my order twice. I told them I paid on the kiosk, showed them the pending charge on my bank app, and they STILL were trying to get me to pay again. And on top of that my cherry limeade tastes like water
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