Starbucks

20355 Cypresswood Dr, Cypress
(832) 952-3179

Recent Reviews

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P\u0026C Gonzalez

Awful! Every single time.
If I put my order ahead or not, there is always a tremendous wait. Customer service is awful, no communication as to why the wait, especially when it is not busy. They definitely need another crew for the early morning. I paid for my items that I had to walk out without because I waited 25 min. They all act bothered if you try to ask for an update .

Atmosphere: 1

Food: 1

Service: 1

Raeann

Not caring at all slow working 1 person working at all saying it will take 30 minutes and smiling when people leave

Atmosphere: 3

Food: 1

Rayy Ayala

Do not go here with rewards or discounts they will strictly only take whole value. Lame ahhhh.
Edit to there response: no. I don’t want to contact a customer service for somewhere I’m never going to again. lol😂

Atmosphere: 1

Food: 1

Service: 1

Aimee Molina

Worst starbucks ever.

Atmosphere: 1

Food: 1

Service: 1

V H

By far the worst Starbucks I have ever been to . Super slow . Unorganized, 0 sense of urgency. For a Starbucks this is not the standard

Atmosphere: 1

Service: 1

Jazmin Gomez

I had one of the worst experiences at this Starbucks again. I ordered an iced matcha latte, and somehow they handed me a brown sugar drink that looked nothing like what I asked for. I went back to the counter to let the barista know, and she said she would remake it. Instead of the iced matcha I clearly ordered, they gave me a hot matcha, which is not even close.

When I told the barista it still wasn’t the correct drink, she refused to remake it even though the mistake was clearly on their end. I gave clear instructions, was calm the entire time, and still got attitude for a problem I didn’t cause.

This is the second time this has happened at this location, and at this point it’s honestly unacceptable. Terrible service, careless drink making, and zero accountability. I won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

Isabel Alvarez

Thank you to the girls Hallie & Ciara for always making my drinks the correct way. Y’all never fail me. Y’all make sure to come see these girls they are the best and don’t forget to mention them in your review

Atmosphere: 5

Food: 5

Service: 5

Blanca Ramirez

Thank you to Hallie & Ciara for always being so friendly and always making my drinks right! Y’all really go above and beyond to make sure everything is correct.

Atmosphere: 5

Food: 5

Service: 5

V Ramirez

The girls are the best they know my order when they see me I just started using the app Fridays and Saturdays they know it me when they see my order best team

Atmosphere: 5

Food: 5

Service: 5

Jason S

Very slow. Had four people working (standing around) and one making drinks. I sat 15 minutes waiting. During that 15 minutes, they had to remake 3 people's drinks. Just not one of the best locations to get coffee if in a hurry.

Atmosphere: 1

Food: 3

Service: 1

JC

This place needs to overhaul its staff. Cesar could not care less about being there, attending customers, or serving your coffee. Go elsewhere - there are plenty of Starbucks with dedicated people

Service: 1

Juan Guedez

Normally they are to slow compared with other Starbucks close by

Atmosphere: 4

Food: 5

Service: 2

Lauren Sagastume

Worst service!!!

Atmosphere: 1

Food: 1

Service: 2

Chad Abell

This place should be shut down they dont have a clue how to make anything at all owner oughta be ashamed health department needs to be called im 39 yrs old and have been too Starbucks all of the united states this place is a joke the owner oughta be embarrassed absolutely gross

Atmosphere: 1

Food: 1

Service: 1

Anthony Luck

Seven bucks for a lemonade with pink balls inside don’t know what they were since I never got a chance to try them because of these great new lids you guys use

Atmosphere: 1

Food: 1

Service: 1

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