Subway
10920 Fry Rd Suite # 500, Cypress
(281) 256-8803
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
It’s closed not even there anymore
Atmosphere: 1
Food: 1
Service: 1
Every online order I’ve made recently has been made incorrectly and sloppy. Very disappointed! Unless you’re willing to go in and micromanage the person making your food, expect horrible food!
I was literally given 3 meatballs no sauce on a 6 inch and the other sandwich I ordered for my fiancé might as well been two pieces of bread with condiments. They should close this store and put a firehouse subs!!!
Atmosphere: 2
Food: 1
Service: 3
We ate here on 6/7 circa 1pm and I wish I could remember the young man's name that helped us. Subway is known for being fresh not fast, yet he managed to get all 7 orders right in no time at all. We were totally impressed and will definitely be back.
Atmosphere: 4
Food: 5
Service: 5
I went to this subway today to get a meatball marinara. When I came up to the Hispanic lady I asked for one. She then proceeded to make the sandwich, but then she asked if I wanted it toasted. I then asked her could u add the marinara sauce. And she was confused so I proceeded to show her a picture of what i wanted on the subway app. She grabbed my phone and started to scroll down to the ingredients shown on the app. Then she told me she would add the sauce after she toasted it and I said ok cool. After she took out the sandwich she asked if I wanted anything else and I said the marinara sauce to. She said oh yea but do you want anything else and I said lettuce. When she added the lettuce she closed my sandwich and tried to wrap it up. But before I said “u didn’t add my marinara sauce”. Then she proceeded to look confused then I said again the red sauce then she told me “Yeah we dont have any”. Like I ask multiple time if u could add it then she says yes but then whenever it’s all and done she tells me she doesn’t have anything. Then after I ate that dry sandwich. I ask someone to go in there after I left to see if there was marinara sauce cause another person was doing the sandwiches and he proceeded to say yes. I’m just a little confused because u say u have it then you don’t and in reality you do. Was this laziness or did she truly not know there wasn’t marinara sauce.
Atmosphere: 1
Food: 1
Service: 1
The manager an old Hispanic lady named Dianne was so rude every time I come in there. Today she told me to shut up and gave me bad service. They gave me hard dry meatballs then purposely overcharged me until I corrected her. This is literally the worst location I have ever been to.
Atmosphere: 1
Food: 1
Service: 1
I’m being generous with the stars here. This is my second visit to this Subway, and unfortunately, it seems like the employees haven’t received adequate training. I understand that Subway doesn’t aim to be as fast-paced as McDonald's or Chick-fil-A (in the same parking lot), but the time it takes to make a single sandwich is just WAY too long. The employees seem to lack a sense of urgency and don’t appear to notice the growing line of customers. If the customer service was more in line with Chick-fil-A's, I’d be more patient—but the slow pace is really frustrating.
The staff could benefit from retraining, specifically on sandwich ingredients, register operations, and handling multiple customers efficiently. It’s not fair to either the staff or the customers when only one or two employees are working without the proper training."
Atmosphere: 1
Food: 3
Service: 1
Never ever go here, be ware they will not prep the way you request.
Atmosphere: 1
Food: 1
Service: 1
Terrible Service....my "footlong" was barley 8 inches long. Also, the preparer did not toast my sandwich like I requested on my online order. Did not get what I paid for.
Atmosphere: 1
Food: 1
Service: 1
Absolutely awful service from two people who seem lost at what they are supposed to be doing.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
2 star rating for giving Veggie Delight when ordered for Veggie Patty Sandwich.. this happened 2 times .. either they don’t read the order or they don’t care to inform when Veggie patty is not available
Atmosphere: 5
Food: 5
Service: 5
Nicely renovated. I was just very disappointed with the fact that i made my sandwich a combo and their price clearly states $1.99 for chips and small drink yet the employees kept arguing with me that it was $2.99. The lady at the counter barely spoke english and wouldnt try to understand that it said $1.99 on the board. I took a picture of the board and showed it to her but was still overcharged.
Atmosphere: 4
Food: 4
Service: 2
This place remodeled recently and it’s definitely better than it was before. The ingredients seem fresher and the employees are kind and courteous. It’s a bit slow when it’s busy but that’s to be expected. All in all a good place to get a sandwich.
Parking: There’s plenty of parking though there are a lot of reserved spots for other places.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Rotisserie-Style Chicken, Sunchips Harvest Cheddar
Burnt churro and not even sweet and way too hard (I expected more for a 2$ churro)
I hate the old lady in this store. She so mean and rude!
Loading...