Subway
15201 Mason Rd Suite 200, Cypress
(281) 304-4400
Recent Reviews
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Terrible location. Ingredients empty, what was there looked soggy and unappealing- not for consumption. The ladies working do not care for the establishment. Walked in - walked out. Driving to the one on 290 next to Kroger this place is a disappointment
The stores completely filthy no food in the bins on the service line just completely looks abandoned and rundown
Atmosphere: 2
Food: 2
Service: 2
The lady who was serving here was so rude for no reason. If she doesnt like to work then stay home. She was answering very rudely and not following what we wanted.
2 hours before close they out of bread and vegetables and wasn’t willing to prep more.
Just want to say Thank you Jose for making a difference in my day today! Your service was exceptional!!
Service: 5
Madison and emilia are very sweet and friendly they made my sandwich really good and made me feel like the store was at home 😁😁😁
Atmosphere: 5
Food: 5
Service: 5
The two girls there were so good at customer serviceeee
Atmosphere: 5
Food: 5
Service: 5
Madison axel & emilia are very good employees 💖 great work
Atmosphere: 5
Food: 5
Service: 5
Axel, Madison, and Emilia were phenomenal. 10/10. No notes.
Atmosphere: 5
Food: 5
Service: 5
Madison was great! Thank you :) will be coming back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible attention from a Venezuelan lady, the treatment she gives to the client is rude. I would not return to this establishment again, it gave me a bitter time.
Terrible attention from a Venezuelan lady, the treatment she gives to the customer is rude. I would not go back to this establishment again, it made me go through a bitter moment.
It’s subway so I don’t ask for a lot 😅 but I like that white lady. She’s always very nice and my sandwich is always sandwiching. I always come back
Atmosphere: 5
Food: 5
Service: 5
None of the ingredients looked fresh. Manager was very rude. Tables were all dirty. Don’t recommend this location
Atmosphere: 1
Food: 1
Service: 1
Staff were very slow at making the orders. Line got long. There was an offer to buy any sub and chips and get 20oz gatorade for free the month of October. They were out of gatorades but wouldn’t give an equivalent 20oz soda as a replacement. No internet or cell service in the store so couldn’t use the subway app for points. Diet Coke in fountain machine was flat and they didn’t have to replenish. Water in fountain machine wasn’t dispensing. Restrooms smelled bad and aren’t maintained. A lot of things falling apart. Don’t recommend this location.
Atmosphere: 1
Food: 2
Service: 1
They don't have employees, they better close the store.Waiting for a sandwich for 30 minutes is ridiculous
Atmosphere: 1
Food: 5
Service: 1
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