Worst taco cabana experience ever. Don’t really ever go to this location. But every once in a while, I like to pick up tacos for my clients. It took over 30 minutes to make 2 dozen tacos and they were all cold when they were handed to me. None of the bean and cheese tacos had cheese. I think they did this because I was complaining about the time it was taking after 20 mins. Don’t think I will ever go back to this TC
Atmosphere: 1
Food: 1
Service: 1
Casey C
I placed a pickup order and was delighted when I arrived and saw no line at the drive thru. That's a first for a Saturday afternoon! I pulled around the drive thru and was asked to wait in the front, yikes. We waited for several minutes, about 10, before I went inside to check on the status. By this point it was already almost 10 min past the time my order was supposed to be ready. They said they were still working on it, so I sat on the bench and waited. About 8 min later, I finally got my order. I ordered the 12 breakfast taco variety box, three potato egg and cheese, and two chorizo and egg with two 8oz red salsas. Everything was in the bag thankfully. But when I got to my destination (a holiday party), we saw that the portions were extremely inexcusably tiny. I got like a spoonful of egg and one potato in each taco. Not cool honestly. I spent almost $40 ($37.89) for the saddest breakfast tacos I've ever seen from here. And my potato egg and cheese tacos did not have any cheese, even though I paid $2 extra for the cheese. Like really? This really is inexcusable Taco Cabana. Are your workers instructed to give portions like this or are they just lazy and not wanting to cook more food?
I won't return to this location. The staff was nice, but my pick up order was late and everything else was really disappointing. Please do regular portions and don't rob paying customers. Please get workers that actually read the order and follow it to a T. It can't be that hard...
Atmosphere: 5
Food: 2
Service: 3
Chiquita Delaney
Great food good service
Atmosphere: 4
Food: 4
Service: 4
Sharita
They are extremely slow. Why did queso dip take 8 mins ?
Atmosphere: 1
Food: 1
Service: 1
Che Foster
I've been to this Taco Cabana several times. It says it closes at 12am. Ive been by here multiple times just a little past 11pm and its been closed every time. If customers see your hours as inconsistent the levels of your business will also be inconsistent. Do better.
Atmosphere: 2
Food: 3
Service: 1
Connie May
Store is filthy. Staff has dirty fingernails
T T
Second time walking in and not being able to get order. Many working , eye contact made wouldn’t take our order. Gave second chance same experience. Never again
Service: 1
Savannah Hill
This was the worst Taco Cabana ive ever been to. Fully staffed, and it took almost an hour to get one meal. The meal was supposed to be dine in, but they made it to go. It had maybe a third of what the portions should be, and the rice was crunchy and inedible and the taco meat riddled with huge chunks of hard fat. The crew was apathetic and the bathrooms were unclean, caked in muck, and had bugs actively skittering across the floor. NEVER again. Reporting to local health inspection.
Update: I was refused a refund. I have reported this establishment to Harris County health inspection. Someone needs to go in and see what's going on in that kitchen.
Atmosphere: 1
Food: 1
Service: 1
Amanda Grosz
I love taco cabana always have always will this particular taco cabana was clean quick and satisfying
Extremely slow. There were only 3 people working in morning, which is when I’d assume they’d have the most customers, so why only staff 3?? It took 30 minutes to get my three bean and egg tacos, and even after that they put bacon instead of beans! And then, the worker calling out the orders would basically whisper the numbers and then just walk away, and there was be no one to ask to confirm whether it’s your order he just called.
So anyway I went back through the drive thru to try to correct my order. Little did I know they apparently just don’t want to take orders? I sit behind 2 people for 20 minutes without moving. When I finally get up to order, he decides to just not take my order for another 10 minutes. I get up to the window, and wait ANOTHER 10 minutes.
All in all, I went to get 3 tacos and didn’t get home for almost an hour and a half. Absolutely horrible experience
Atmosphere: 3
Food: 1
Service: 1
Mohammed Soomro
Terrible food the tortillas were dry. Refried beans were undercooked and old rice. What a waste of money. I will never go back
Atmosphere: 2
Food: 1
Service: 2
Craig Dalton
They ALWAYS mess up the order and you always get less of what you spend as I just left there and I asked for extra beans no rice and was served all rice no beans after telling them repeatedly, no rice!!!!!
I ordered the fajita plate was supposed to have peppers and onions, or CCQ , I got two small fajita tacos, rolled in foil and two little spoonfuls of rice and nothing else
This was a total robbery. They need to rectify this, but they never answered their phones because they hide behind the fact that they are wrong. Answer your phones!!!
Here is a picture of the rice that I did not ask for and I told them 3 to 5 times no rice only beans
Food: 1
Service: 1
Stephanie OToole
I would give 0 stars if I could. We used to live in Cypress and went to Taco Cabana a few times and they’ve always been slow. Went to visit Cypress and get Taco Cabana for lunch. Should’ve went somewhere else because we waited about 15-20 minutes in the drive thru when they’re not even that busy. It’s ridiculous. The guy at the window was just standing there talking instead of worrying about food getting out. Once we got the food, the flour tortillas were falling apart, probably because they’re so greasy and sat in the container for awhile. This location is absolutely horrible. The only good thing was my microwaved queso. Had to eat our street tacos with a fork because everything was falling apart. Get an experienced manager or shut this location down.
Service was bad
Atmosphere: 2
Service: 1
Worst taco cabana experience ever.
Don’t really ever go to this location. But every once in a while, I like to pick up tacos for my clients. It took over 30 minutes to make 2 dozen tacos and they were all cold when they were handed to me. None of the bean and cheese tacos had cheese. I think they did
this because I was complaining about the time it was taking after 20 mins. Don’t think I will ever go back to this TC
Atmosphere: 1
Food: 1
Service: 1
I placed a pickup order and was delighted when I arrived and saw no line at the drive thru. That's a first for a Saturday afternoon! I pulled around the drive thru and was asked to wait in the front, yikes. We waited for several minutes, about 10, before I went inside to check on the status. By this point it was already almost 10 min past the time my order was supposed to be ready. They said they were still working on it, so I sat on the bench and waited. About 8 min later, I finally got my order. I ordered the 12 breakfast taco variety box, three potato egg and cheese, and two chorizo and egg with two 8oz red salsas. Everything was in the bag thankfully. But when I got to my destination (a holiday party), we saw that the portions were extremely inexcusably tiny. I got like a spoonful of egg and one potato in each taco. Not cool honestly. I spent almost $40 ($37.89) for the saddest breakfast tacos I've ever seen from here. And my potato egg and cheese tacos did not have any cheese, even though I paid $2 extra for the cheese. Like really? This really is inexcusable Taco Cabana. Are your workers instructed to give portions like this or are they just lazy and not wanting to cook more food?
I won't return to this location. The staff was nice, but my pick up order was late and everything else was really disappointing. Please do regular portions and don't rob paying customers. Please get workers that actually read the order and follow it to a T. It can't be that hard...
Atmosphere: 5
Food: 2
Service: 3
Great food good service
Atmosphere: 4
Food: 4
Service: 4
They are extremely slow. Why did queso dip take 8 mins ?
Atmosphere: 1
Food: 1
Service: 1
I've been to this Taco Cabana several times. It says it closes at 12am. Ive been by here multiple times just a little past 11pm and its been closed every time. If customers see your hours as inconsistent the levels of your business will also be inconsistent. Do better.
Atmosphere: 2
Food: 3
Service: 1
Store is filthy. Staff has dirty fingernails
Second time walking in and not being able to get order. Many working , eye contact made wouldn’t take our order. Gave second chance same experience. Never again
Service: 1
This was the worst Taco Cabana ive ever been to. Fully staffed, and it took almost an hour to get one meal. The meal was supposed to be dine in, but they made it to go. It had maybe a third of what the portions should be, and the rice was crunchy and inedible and the taco meat riddled with huge chunks of hard fat. The crew was apathetic and the bathrooms were unclean, caked in muck, and had bugs actively skittering across the floor. NEVER again. Reporting to local health inspection.
Update: I was refused a refund. I have reported this establishment to Harris County health inspection. Someone needs to go in and see what's going on in that kitchen.
Atmosphere: 1
Food: 1
Service: 1
I love taco cabana always have always will this particular taco cabana was clean quick and satisfying
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good tacos
Atmosphere: 4
Food: 5
Service: 4
Extremely slow. There were only 3 people working in morning, which is when I’d assume they’d have the most customers, so why only staff 3?? It took 30 minutes to get my three bean and egg tacos, and even after that they put bacon instead of beans! And then, the worker calling out the orders would basically whisper the numbers and then just walk away, and there was be no one to ask to confirm whether it’s your order he just called.
So anyway I went back through the drive thru to try to correct my order. Little did I know they apparently just don’t want to take orders? I sit behind 2 people for 20 minutes without moving. When I finally get up to order, he decides to just not take my order for another 10 minutes. I get up to the window, and wait ANOTHER 10 minutes.
All in all, I went to get 3 tacos and didn’t get home for almost an hour and a half. Absolutely horrible experience
Atmosphere: 3
Food: 1
Service: 1
Terrible food the tortillas were dry. Refried beans were undercooked and old rice. What a waste of money. I will never go back
Atmosphere: 2
Food: 1
Service: 2
They ALWAYS mess up the order and you always get less of what you spend as I just left there and I asked for extra beans no rice and was served all rice no beans after telling them repeatedly, no rice!!!!!
I ordered the fajita plate was supposed to have peppers and onions, or CCQ , I got two small fajita tacos, rolled in foil and two little spoonfuls of rice and nothing else
This was a total robbery. They need to rectify this, but they never answered their phones because they hide behind the fact that they are wrong. Answer your phones!!!
Here is a picture of the rice that I did not ask for and I told them 3 to 5 times no rice only beans
Food: 1
Service: 1
I would give 0 stars if I could. We used to live in Cypress and went to Taco Cabana a few times and they’ve always been slow. Went to visit Cypress and get Taco Cabana for lunch. Should’ve went somewhere else because we waited about 15-20 minutes in the drive thru when they’re not even that busy. It’s ridiculous. The guy at the window was just standing there talking instead of worrying about food getting out. Once we got the food, the flour tortillas were falling apart, probably because they’re so greasy and sat in the container for awhile. This location is absolutely horrible. The only good thing was my microwaved queso. Had to eat our street tacos with a fork because everything was falling apart. Get an experienced manager or shut this location down.
Atmosphere: 1
Food: 1
Service: 1
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