Bathroom does not work, cashier does not allow rewards to be applied
Jazmine Estrada
Update after reporting store. I visited recently and cashier who assisted me prior was being condescending by calling me out recognizing me and loudly saying all I do is cause trouble when I have never had any issues with them until recently that food was just never fresh. For started that is unprofessional and uncalled for to do that to a customer for correcting their wrong doings and service with food. I will be updating corporate with this interaction I had since he seems to have a problem with me now and being personal with his commentsGood customer service. Only issue I have with this location is sometimes I go to buy hot food and it's old! I can never anticipate if there will be fresh food or not. I uber to this store for snacks cause it's closest to me with no transportation. Today I was just baffled by what I saw. I had manager throw away all the pizza boxes cause the pizzas where just horrible! The last purchase I made before today I bought 18 dollars of hot food. I got 2 containers of wings 5 tatcitos and a pizza slice and chips. When I hot home I had to throw the food away. It wouldn't be the first or last time. December 20th at 9:18 pm I paid for these items and was refunded only $9.05 wich was not covering the 18 dollars I paid. Or the previous charges for bad food that I had to throw away too. The pizza tasted like plastic from how long it sat in the container just cooking after hours and hours sitting there. If this is how this store serves hot food I can imagine how many other people who buy there too and have had to throw the food away and money ?... reported and hope it gets fixed. not all money is good money! They should serve fresh food to keep ppl buying not repeling customers from serving disgusting food!
Devoya Silverburg
Open time in accurate ‼️‼️‼️‼️‼️‼️ horrible
Mikeal
I went to this location as it is near my house and had a terrible experience. The older man who is a cashier with a name tag “George” which I’m sure that is not his name , was EXTREMELY rude and when I informed him that I would not be coming back and would report him to management, he cursed and also said he didn’t care. If this is the type of people allowed to work there with no lack of professionalism and customer service then I see why the reviews are so low.
Shannon Sublett
This place is clean and the staff is Fantastic. They don't have cash back but they have an ATM. The owner is a very nice man and shout out to Yousef!! Always a smile on his face and actually, almost always there. My favorite 7-11 in Dallas.
Jessica Tabor
New lady there getting too comfortable I think. Lyin' talkin about the Cashapp transfer is "broken". Nah huh I think YOU'RE broken. Sound like the McDonald's drive thru "ice cream machine is BROKEN". Aka I want to be lazy right now. Foh.
Jami Shields
Dirty filthy disgusting store. Hope I don't get sick from the slurpee. Half of the flavors weren't working either. Thanks for the reply.. if you truly wanted to do something 7/11 you'd read all the other bad reviews and fix the store. Won't be returning.
Queen Bailey
Ran in to get snacks & drinks. I needed to go to the ladies' room, but it was locked. Kevin, the cashier, greeted me with a friendly smile and politely said, "we keep it locked bc of the traffic. I'm gladly open it for you.". To my surprise ? when I stepped in, IT WAS CLEAN....wow! Now, from time to time, when I've gone into 711 RR, they aren't always clean and sometimes, neither the store. I had to do a review on 3 things:1)The store was clean. The drink machines & slurpee dispensers were clean. The counters, the food in the warmer, looked inviting to eat, and the floors were clean.2) Cashier, Kevin was amazing! Friendly, smiled the entire time and genuinely wanted to help, and he was glad you came in! Great customer service! We need people like this!3) RR...wow! Not to compare, but this Rr reminds me of QT RR, they are always clean. You don't be afraid of something eating you while you squat down to tinkle. Thank you 711 for the 3 above.Have a great day. Best wishes to you Kevin!
Michael Williams
Sam is genuinely unpleasant. In my opinion he does not speak English well enough to interact with people in a business setting and he really needs to work on his attitude.
Vera
Other reviewers nailed it. Just go somewhere else for whatever you need. Cashier is rude and unpleasant, and it seems the bathroom is always "broken".
This store says 24hr but they always lock the door and won't open after 11pm
Kris Koopsta
Trash. They NEVER stay open 24/7 and I mean. Neverrrrrr. I live right behind and they never have it open
Robert Nastase
DO NOT, I repeat DO NOT use this 7 eleven. These guys are unprofessional, rude and never say hello or have a great day. I just left there sat March 25th at 6:20pm since I work down the street. An employee walked out of the bathroom as I approach it and I ask if I could use the bathroom and the employee answers by telling me the bathroom is broken today. Are you kidding me I just heard you flush it and walk out (which im sure he didn't wash his hands) The place is very dirty and smells like spoiled milk. Very unpleasant. Worst 7 elevenI've ever been to, hands down.
J MARCUS
Every time you come to this location, they never have the money order machine working. I feel like they are lying. What’s the point of advertising it??
Eeic Johnson
Everytime I go people are flowing and the store is clean but in a rush the store can get disorganized, but they clean when the rush is over awesome store
Bathroom does not work, cashier does not allow rewards to be applied
Update after reporting store. I visited recently and cashier who assisted me prior was being condescending by calling me out recognizing me and loudly saying all I do is cause trouble when I have never had any issues with them until recently that food was just never fresh. For started that is unprofessional and uncalled for to do that to a customer for correcting their wrong doings and service with food. I will be updating corporate with this interaction I had since he seems to have a problem with me now and being personal with his commentsGood customer service. Only issue I have with this location is sometimes I go to buy hot food and it's old! I can never anticipate if there will be fresh food or not. I uber to this store for snacks cause it's closest to me with no transportation. Today I was just baffled by what I saw. I had manager throw away all the pizza boxes cause the pizzas where just horrible! The last purchase I made before today I bought 18 dollars of hot food. I got 2 containers of wings 5 tatcitos and a pizza slice and chips. When I hot home I had to throw the food away. It wouldn't be the first or last time. December 20th at 9:18 pm I paid for these items and was refunded only $9.05 wich was not covering the 18 dollars I paid. Or the previous charges for bad food that I had to throw away too. The pizza tasted like plastic from how long it sat in the container just cooking after hours and hours sitting there. If this is how this store serves hot food I can imagine how many other people who buy there too and have had to throw the food away and money ?... reported and hope it gets fixed. not all money is good money! They should serve fresh food to keep ppl buying not repeling customers from serving disgusting food!
Open time in accurate ‼️‼️‼️‼️‼️‼️ horrible
I went to this location as it is near my house and had a terrible experience. The older man who is a cashier with a name tag “George” which I’m sure that is not his name , was EXTREMELY rude and when I informed him that I would not be coming back and would report him to management, he cursed and also said he didn’t care. If this is the type of people allowed to work there with no lack of professionalism and customer service then I see why the reviews are so low.
This place is clean and the staff is Fantastic. They don't have cash back but they have an ATM. The owner is a very nice man and shout out to Yousef!! Always a smile on his face and actually, almost always there. My favorite 7-11 in Dallas.
New lady there getting too comfortable I think. Lyin' talkin about the Cashapp transfer is "broken". Nah huh I think YOU'RE broken. Sound like the McDonald's drive thru "ice cream machine is BROKEN". Aka I want to be lazy right now. Foh.
Dirty filthy disgusting store. Hope I don't get sick from the slurpee. Half of the flavors weren't working either. Thanks for the reply.. if you truly wanted to do something 7/11 you'd read all the other bad reviews and fix the store. Won't be returning.
Ran in to get snacks & drinks. I needed to go to the ladies' room, but it was locked. Kevin, the cashier, greeted me with a friendly smile and politely said, "we keep it locked bc of the traffic. I'm gladly open it for you.". To my surprise ? when I stepped in, IT WAS CLEAN....wow! Now, from time to time, when I've gone into 711 RR, they aren't always clean and sometimes, neither the store. I had to do a review on 3 things:1)The store was clean. The drink machines & slurpee dispensers were clean. The counters, the food in the warmer, looked inviting to eat, and the floors were clean.2) Cashier, Kevin was amazing! Friendly, smiled the entire time and genuinely wanted to help, and he was glad you came in! Great customer service! We need people like this!3) RR...wow! Not to compare, but this Rr reminds me of QT RR, they are always clean. You don't be afraid of something eating you while you squat down to tinkle. Thank you 711 for the 3 above.Have a great day. Best wishes to you Kevin!
Sam is genuinely unpleasant. In my opinion he does not speak English well enough to interact with people in a business setting and he really needs to work on his attitude.
Other reviewers nailed it. Just go somewhere else for whatever you need. Cashier is rude and unpleasant, and it seems the bathroom is always "broken".
Restaurantji Recommends
This store says 24hr but they always lock the door and won't open after 11pm
Trash. They NEVER stay open 24/7 and I mean. Neverrrrrr. I live right behind and they never have it open
DO NOT, I repeat DO NOT use this 7 eleven. These guys are unprofessional, rude and never say hello or have a great day. I just left there sat March 25th at 6:20pm since I work down the street. An employee walked out of the bathroom as I approach it and I ask if I could use the bathroom and the employee answers by telling me the bathroom is broken today. Are you kidding me I just heard you flush it and walk out (which im sure he didn't wash his hands) The place is very dirty and smells like spoiled milk. Very unpleasant. Worst 7 elevenI've ever been to, hands down.
Every time you come to this location, they never have the money order machine working. I feel like they are lying. What’s the point of advertising it??
Everytime I go people are flowing and the store is clean but in a rush the store can get disorganized, but they clean when the rush is over awesome store