Arby's
5240 Spring Valley Rd, Dallas
(972) 934-1784
Recent Reviews
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I normally don't eat at arbys, I'm honestly surprised it's still in business. But SOME people I associate with do. This time it wasn't 3/4th bad, this specific franchise has decent employees who actually care about their jobs.
Atmosphere: 2
Food: 2
Service: 5
Was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Polite and helpful staff
Atmosphere: 3
Food: 4
Service: 5
I’ve ordered from Arby’s through DoorDash and Uber Eats more times than I can count, and while the food itself is consistently good, the attention to detail is absolutely terrible. I always — and I mean always — request Horsey Sauce. Sometimes I even ask for it in abundance just to make it clear. Yet 8 out of 10 times, my order arrives with Arby’s Sauce instead — the one sauce I can’t stand.
It’s clear the receipt isn’t being read or checked, because this mistake keeps happening no matter how obvious I make my request. It’s not hard: I’m not asking for substitutions, complicated prep, or special cooking — just the right sauce. If I’m ordering your food, it’s because I like it paired with the sauce I chose, not whatever someone feels like tossing in the bag.
Arby’s, your quality control is abysmal. You’ve proven you can make the food right every time — now try giving your customers the condiments they actually ordered.
Food: 4
Service: 1
Slow and rude service
Atmosphere: 1
Food: 2
Service: 1
Excellent service, clean and variety of special menu prices. Will post pics.
Parking: Best service ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
I had an amazing experience at this Arby’s! The food was fresh, hot, and exactly what I was craving. But what really made my visit stand out was the exceptional service from Jack. He was incredibly friendly, personable, and went out of his way to make sure I had everything I needed. His positive attitude and great interaction made my meal even more enjoyable. It’s rare to find employees who genuinely care about their customers, and Jack is definitely one of them. I’ll definitely be coming back—thanks again, Jack!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Beef 'N Cheddar
Make sure you get the fish while they have it!
Great sandwich at a fair price!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I ordered the chicken sandwich, it was crispy, but very dry and thin. It did not look like the picture at all. The store itself was clean and welcoming and the service was timely and friendly.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Curly Fries, Roast Beef
Fresh and hot. Loaded extra meet. Reminds me of ex gf so much meet and cheese hanging out bun.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half a Cheddar Cup, Curly Fries, Roast Beef
The manager is one very nice guy
Atmosphere: 4
Food: 3
Service: 4
Manager Jack is a major asset to this location, both in his managerial skills as well as his friendliness.
Atmosphere: 4
Food: 4
Service: 5
The Jalapeño Bites menu was delicious😋 and the service was really good, the welcome they gave me in Spanish was very pleasant and the service was efficient, more than anything because of the boy who greeted me and I had the opportunity to get to know a little about him "Richard", everything excellent and delicious, highly recommended!
Atmosphere: 5
Food: 5
Service: 5
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