Burger King

5119 Ross Ave, Dallas
(469) 334-0058

Recent Reviews

Cass Jones

I ordered $30 worth of food, got all the way home and didn’t have half of my order and the food I had was not cooked well. Went through the drive through was rushed thru. If you are black I don’t recommend eating here. Employers seem rude and racist. I ask what could they do for my inconvenience and the manager threatened to call the police. They do not like black people

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Nuggets

Matt Garraton

Horrible service. The staff tonight were acting really strange and some of them had a major attitude problem unprovoked.

Service: 1

Deondria Thornton

Worst service I’ve ever had, most of them can barely understand/speak English. It was 4 workers there and they were all walking around instead of acknowledging and tending to the customer. I was there 5 -10 minutes with no one servicing me.

Service: 1

Kimya Banks

I had left the nearby Dollar Tree and wanted a burger, so I went into Burger King. I asked the cashier if they accept Apple Pay and was told only in the drive thru. Lost a sale, as I am on public transportation.

Service: 1

Raechanett Taylor

Walked here to dine in. It’s 7:50pm and their doors are locked and they’re just behind the counter staring at me. Sign says the dining room closes at 10:00 on Sundays. So why are the doors locked? Either update your hours or be open like it states you should be.

Atmosphere: 1

Service: 1

Marco Rivera Jr

It's your typical fast food place that is loaded with underpaid teens that really don't care to

Atmosphere: 3

Food: 5

Service: 3

Makavelli Einstein

Rude staff

Merry Collins

We go here all the time. Orders have always been correct and staff has been

Service: 5

Harness Riscallous

Not only is the food poison and the poison service terrible due to exploited labor, bk is working with UK govt to determine who you are allowed to view online.I hope they go bankrupt. Unamerican and inhuman ppl running this company, I feel horrible for the workers who have no other choice.

Atmosphere: 1

Food: 1

Service: 1

Amber Hernandez

At the drive thru window I ordered 2 breakfast meals. I ordered a # 1 and upgrade the drink to a medium dr pepper and a # 7 (I believe it is - a double sausage croissant) and upgrade to a large dr pepper. The associate didn't repeat my order back at the drive thru, my order wasn't on the screen (so I couldn't verify if it was correct or not) and the associate didn't tell me my total at the drive thru. The assoicate at the drive thru said, "Pull up to the second window" so I did. When I got to the window the associate (a girl - she never gave me her name) told me that would be $10.80. I thought that was cheap for what I ordered but I gave her my card. Then when she handed me one drink (the large dr pepper) and one meal I told her I ordered 2 meals and 2 drinks. She said no you didn't and printed the receipt and gave it to me then told me if I wanted to ordered something else I had to drive back through the drive thru again. I told her no you didn't hear me at the window I ordered then she closed the window on me when I was talking and turned her back. She was extremely rude and didn't once listen to me ... instead she argued with me. She didn't even try to make it right ... this ruined my morning. I was ordering breakfast for my boyfriend and myself before he went to work. He got his breakfast (but I don't think he got the double sausage croissant he wanted - that was supposed to be for him) I gave him whatever the girl gave me. But I didn't get my breakfast. I didn't want to cook anything for me for breakfast but now I have to. I always drink a dr. pepper every morning instead of coffee (so does my boy friend) I don't have any dr. pepper at home. I'm extremely still very upset with your associate ... very poor customer service. You need to have someone more friendly and more polite at the window. Your restaurant should also repeat ordered back at the drive thru and show it on the screen to give the customers a chance to review their order. If I can help it I won't be returning back to your restaurant any time soon because of this one associate. I went to Burger King store # 19651 on Ross. Ave. in Dallas.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Dr Pepper

1muralmasters

I only got a cone here but it was the worst cone I ever had, tasted like flavored ground ice, not ice cream. Churned out like a meager warped blob on a cone by an employee that didn't know or care how to build a cone. It was just a cone but makes me doubt all other menu items now.

Atmosphere: 5

Food: 3

Service: 5

David Rogness

Classic burger and fries with no crowds! Temperature can be unbearable (very warm during) during the winter months.Staff is lovely and my guy seems to do it all to satisfy customers.

Atmosphere: 3

Food: 4

Service: 4

Lulu

Good service this location is on Ross by waffle house . The location is good right by everything so it makes it beneficial . Fiesta grocery store right down the block so I can stop eat an

Atmosphere: 5

Food: 5

Service: 5

Aaron Thompson

Grabbed lunch from this BK, food was amazing the staff inside seemed a little distracted with only focusing on the drive thru and it took a bit before my order was taken.

Atmosphere: 4

Food: 5

Service: 4

cameron grimes

This is the absolute worst BK in Dallas Tx, customer service is not only bad but it does not exist. Wish I could give 0 stars.

Atmosphere: 1

Food: 1

Service: 1

Load More