Told them I have an allergy, and I was reassured that there was no cross contamination. Had to run out and take Benadryl. Would not comp or apologize for the issue. Food was decent. Very disappointed in overall experience.
Atmosphere: 3
Food: 1
Service: 1
Andres Reyna
Food was mid over all and for the price kinda disappointing. Atmosphere was nice and service was great. Ordered -Lobster Ravioli actually pretty good 6/10 -Veal Marsala was meh 4/10 -Cherry Ribs, pretty good flavor 6/10 Dessert was the tiramisu and was great 9/10 also the cookies they gave were good as well
Atmosphere: 4
Food: 2
Service: 4
Kanai Gandhi
So we booked the place for a birthday dinner and came in from Austin specifically to eat here because of the good reviews. They took 45 mins to seat us even though we had reserved the place weeks in advance. Once we were seated, the waiter took a while to come. He was super rude and it seemed like he just wanted us out of there. They didn’t make or do anything special for the birthday, which we didn’t care about but their service was particularly bad. Not worth the 45 min wait.
Atmosphere: 4
Food: 4
Service: 1
Seannette Mclean
Loved the food, meatballs and chicken massimo were amazing . Must try the spicy rigatoni!
Atmosphere: 5
Food: 5
Service: 5
Stephen Tolhurst
My wife and I went for a birthday/Valentine's day combo. Service was very good, Sommelier was great and clearly knew his stuff. Nice atmosphere. Table starters with bread, pickled cauliflower, salami all excellent. Bottom line, the food is quite overpriced for the quality provided. The pasta is clearly not homemade, which is what I would expect for $30+ a dish at a high-end Italian restaurant. The octopus appetizer was so atypically fishy-tasting we sent it back (they took it off the bill). We had to ask for clean silverware between courses. Clearing dirty silverware between courses is expected at a restaurant of this caliber. Caesar salad was made tableside with a great presentation, but ultimately it was under seasoned (needed salt and acid). We had to ask for salt and pepper as it badly needed it and none was provided/offered. Again, not what you expect for a salad that costs over $30. The Ferro-Rocher style dessert cake was very good and we enjoyed it. Our dessert was probably the best thing we ordered, which highlights the overall issues with the experience. I have no issues with paying high prices for an exceptional, premium experience with corresponding quality, but this wasn't it.
Atmosphere: 4
Food: 2
Service: 4
Samantha Alarcon
Another day another perfect dinner. Once again Carbone Vino makes another memorable holiday for me. I love this place so much that every time i make a reservation I feel like Drake because I cannot shut up about it. Wonderful food, great service even though it was visibly busy, every person from the host to the second waiter offered the best customer service. Will be back every chance I get. Also, best martini in Dallas, begging for yall to do stuffed blue cheese olives like Cafe Pacific 💋💋💋 see yall for my birthday in March
Atmosphere: 5
Food: 5
Service: 5
Veronica Zhang
This was hands down the worst Carbone experience I’ve ever had, and frankly, it was a complete disaster. We came as a group of four for the prepaid Valentine’s Day set menu, and I’m beyond furious. For context, I’ve been to Carbone in NYC, Miami, and Hong Kong multiple times, and this visit was an embarrassment by comparison.
We arrived early for our 5:45 reservation, and the restaurant was barely 30% full. The hostess seated us at a table right by the door, where servers were constantly barging in and out. We asked to be moved to one of the empty booths, but she told us she couldn’t accommodate that and brought the manager over. The manager’s response was rude, arrogant, and completely unacceptable. He claimed all the booths were "special reservations" and insisted that since we didn’t specifically request one, we had to deal with our terrible seat. No apology, no willingness to help, just an attitude like we were bothering him.
But that wasn’t even the worst part. The food was inedible—it was all ridiculously salty, and the level of service was honestly appalling. The waitstaff was completely untrained, bumping into our chairs multiple times throughout the meal like they had no awareness. At $1500, this was a total slap in the face. The fact that a 20% mandatory tip was added to such a poor experience just made it worse. If we weren’t locked into the prepaid meal, I would have walked out and taken my money elsewhere immediately. This location is a joke. Carbone has always been a go-to for me, but after this experience, I will never return here again. The staff needs serious retraining, and the manager should be replaced immediately. It’s a shame that a restaurant with this reputation is running so poorly.
Atmosphere: 1
Food: 1
Service: 1
Aces Aces
Extremely satisfying experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Antipasti, Funghi Trifolati, Caesar Salad, Lobster Ravioli
Elysa Garcia
Waited 50 minutes for our reservation :/ we went up a few times to ask about our table and heard different things each time. Ambience/decor were nice. Server wasn’t that engaging, but they did bring limoncello & candles for the bday boy which was nice. The rigatoni noodle was al dente to the point of being slightly crunchy, but otherwise food was okay - not groundbreaking
Dietary restrictions: For vegan they had a marinara rigatoni
Atmosphere: 4
Food: 3
Service: 2
Julia Nguyen
All the food was so good and the service was amazing and attentive
5 Star beautiful Italian restaurant! Amazing food selections, service, and atmosphere! Highly skilled professional staff that come from their restaurants in New York, french service for each dish. Cozy circular private booths for couples. We enjoyed this unique experience with a large party for my daughter Mia’s 26 birthday, by Duncan’s family! The Dover Sole was fantastic and deboned at the table, and the porterhouse steak was sliced and served on each dish. The fresh Ceasar salad was prepared at our table. Cheeses and homemade breads were delicious. The chefs menu specials change every day. You will love this restaurant. Valarie
Atmosphere: 5
Food: 5
Service: 5
Lindsey Shaw
What an unreal experience!!! This was such a delicious dinner, the service was top notch. Loved it. I wish they would open one in Chicago!
Atmosphere: 5
Food: 5
Service: 5
A.c W.
Amazing food and atmosphere as well as professional waiters
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Sandy Mathison
This was a celebration for my daughter‘s birthday, the restaurant was beautiful, and everyone was friendly until we were seated. Our table was not sitting correctly. Two of the sides were leaning. I asked for it to be fixed and the waiter said no problem. Then the manager came over with an attitude and said we can’t fix it right now. He said we could only move us to a different table because we a party of 7. Explain to him that we prefer the room we were in and he said it wasn’t an option for him to let us move to table in that same room . The restaurant wasn’t crowded at all when we got there for our early reservation at 5:30 and I ask him why we can’t we move to another table and he said because you can’t and we’re gonna fix the table when you leave and then I ask him why he couldn’t just let us get up, go back to the hostess stand and him fix it and he said that wasn’t an option for us. We asked several times how much a bottle of wine was and he said he didn’t have any idea, but he was go check. He never checked so we ending up ordering several glasses of the same wine which I’m sure we could’ve bought two bottles for less than we spent for each glass of wine as I asked the waiter two more times and he said I don’t know how much the bottle of wine is. He also announced to my daughter how much the steak was that was all special that we had ordered which was around $400 and I ask him why didn’t he address myself or my husband not to my daughter with her friends here celebrating her birthday he just looked at me and kept talking to my which upset me. The Caesar salad was good. The meatballs were good, but other than that, I thought that the Fettuccine was not good and I didn’t think there was anything desirable about the spaghetti either. Was over $100 a person and I didn’t feel like when we were spending $700 plus that we should be treated like we don’t matter and we’re an inconvenience for the manager to assist us. The waiter act like he was very inconvenienced. Every question we ask him, and I explained to him we’ve never been here before, and most of us couldn’t read the menu so we just needed some suggestions which he really was not accommodating. Very disappointed in spending this kind of money to celebrate with my daughter’s friends for her birthday and be treated as if we’re not good enough to be at the restaurant.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Caesar Salad, Meatballs
Chris L.
It is very dark inside when seated at the table, we kept moving at our little table lamp, so we can see what we were eating, servers assistant, that refills, the waters, and things like that, kept moving it back to the middle of the table… Not a real bother, we thought it was kind of quirky and laughed it off. The atmosphere other than that is really amazing. The Caesar salad was delicious, but we felt it was priced a little high for what you get. I normally hate croutons, but these were out of this world . The bread that they bring to the table, specifically the grandma’s bread… I could’ve had a meal out out of that . The spicy rigatoni is a delicious, comfort, food, and not overly spicy at all, just enough for some flavor. My husband loved the sauce that was on his steak, but felt that it. His steak had a lot of fat and gristle. He did not care for the side of squash that he got, it tasted like it had so much butter. We will definitely return for another special occasion.
Told them I have an allergy, and I was reassured that there was no cross contamination. Had to run out and take Benadryl. Would not comp or apologize for the issue. Food was decent. Very disappointed in overall experience.
Atmosphere: 3
Food: 1
Service: 1
Food was mid over all and for the price kinda disappointing.
Atmosphere was nice and service was great.
Ordered
-Lobster Ravioli actually pretty good 6/10
-Veal Marsala was meh 4/10
-Cherry Ribs, pretty good flavor 6/10
Dessert was the tiramisu and was great 9/10 also the cookies they gave were good as well
Atmosphere: 4
Food: 2
Service: 4
So we booked the place for a birthday dinner and came in from Austin specifically to eat here because of the good reviews.
They took 45 mins to seat us even though we had reserved the place weeks in advance.
Once we were seated, the waiter took a while to come. He was super rude and it seemed like he just wanted us out of there. They didn’t make or do anything special for the birthday, which we didn’t care about but their service was particularly bad. Not worth the 45 min wait.
Atmosphere: 4
Food: 4
Service: 1
Loved the food, meatballs and chicken massimo were amazing . Must try the spicy rigatoni!
Atmosphere: 5
Food: 5
Service: 5
My wife and I went for a birthday/Valentine's day combo. Service was very good, Sommelier was great and clearly knew his stuff. Nice atmosphere. Table starters with bread, pickled cauliflower, salami all excellent. Bottom line, the food is quite overpriced for the quality provided. The pasta is clearly not homemade, which is what I would expect for $30+ a dish at a high-end Italian restaurant. The octopus appetizer was so atypically fishy-tasting we sent it back (they took it off the bill). We had to ask for clean silverware between courses. Clearing dirty silverware between courses is expected at a restaurant of this caliber. Caesar salad was made tableside with a great presentation, but ultimately it was under seasoned (needed salt and acid). We had to ask for salt and pepper as it badly needed it and none was provided/offered. Again, not what you expect for a salad that costs over $30. The Ferro-Rocher style dessert cake was very good and we enjoyed it. Our dessert was probably the best thing we ordered, which highlights the overall issues with the experience. I have no issues with paying high prices for an exceptional, premium experience with corresponding quality, but this wasn't it.
Atmosphere: 4
Food: 2
Service: 4
Another day another perfect dinner. Once again Carbone Vino makes another memorable holiday for me. I love this place so much that every time i make a reservation I feel like Drake because I cannot shut up about it. Wonderful food, great service even though it was visibly busy, every person from the host to the second waiter offered the best customer service. Will be back every chance I get. Also, best martini in Dallas, begging for yall to do stuffed blue cheese olives like Cafe Pacific 💋💋💋 see yall for my birthday in March
Atmosphere: 5
Food: 5
Service: 5
This was hands down the worst Carbone experience I’ve ever had, and frankly, it was a complete disaster. We came as a group of four for the prepaid Valentine’s Day set menu, and I’m beyond furious. For context, I’ve been to Carbone in NYC, Miami, and Hong Kong multiple times, and this visit was an embarrassment by comparison.
We arrived early for our 5:45 reservation, and the restaurant was barely 30% full. The hostess seated us at a table right by the door, where servers were constantly barging in and out. We asked to be moved to one of the empty booths, but she told us she couldn’t accommodate that and brought the manager over. The manager’s response was rude, arrogant, and completely unacceptable. He claimed all the booths were "special reservations" and insisted that since we didn’t specifically request one, we had to deal with our terrible seat. No apology, no willingness to help, just an attitude like we were bothering him.
But that wasn’t even the worst part. The food was inedible—it was all ridiculously salty, and the level of service was honestly appalling. The waitstaff was completely untrained, bumping into our chairs multiple times throughout the meal like they had no awareness. At $1500, this was a total slap in the face. The fact that a 20% mandatory tip was added to such a poor experience just made it worse. If we weren’t locked into the prepaid meal, I would have walked out and taken my money elsewhere immediately.
This location is a joke. Carbone has always been a go-to for me, but after this experience, I will never return here again. The staff needs serious retraining, and the manager should be replaced immediately. It’s a shame that a restaurant with this reputation is running so poorly.
Atmosphere: 1
Food: 1
Service: 1
Extremely satisfying experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Antipasti, Funghi Trifolati, Caesar Salad, Lobster Ravioli
Waited 50 minutes for our reservation :/ we went up a few times to ask about our table and heard different things each time. Ambience/decor were nice. Server wasn’t that engaging, but they did bring limoncello & candles for the bday boy which was nice. The rigatoni noodle was al dente to the point of being slightly crunchy, but otherwise food was okay - not groundbreaking
Dietary restrictions: For vegan they had a marinara rigatoni
Atmosphere: 4
Food: 3
Service: 2
All the food was so good and the service was amazing and attentive
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
5 Star beautiful Italian restaurant!
Amazing food selections, service, and atmosphere!
Highly skilled professional staff that come from their restaurants in New York, french service for each dish.
Cozy circular private booths for couples.
We enjoyed this unique experience with a large party for my daughter Mia’s 26 birthday, by Duncan’s family!
The Dover Sole was fantastic and deboned at the table, and the porterhouse steak was sliced and served on each dish.
The fresh Ceasar salad was prepared at our table. Cheeses and homemade breads were delicious.
The chefs menu specials change every day.
You will love this restaurant. Valarie
Atmosphere: 5
Food: 5
Service: 5
What an unreal experience!!! This was such a delicious dinner, the service was top notch. Loved it. I wish they would open one in Chicago!
Atmosphere: 5
Food: 5
Service: 5
Amazing food and atmosphere as well as professional waiters
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
This was a celebration for my daughter‘s birthday, the restaurant was beautiful, and everyone was friendly until we were seated. Our table was not sitting correctly. Two of the sides were leaning. I asked for it to be fixed and the waiter said no problem. Then the manager came over with an attitude and said we can’t fix it right now. He said we could only move us to a different table because we a party of 7. Explain to him that we prefer the room we were in and he said it wasn’t an option for him to let us move to table in that same room . The restaurant wasn’t crowded at all when we got there for our early reservation at 5:30 and I ask him why we can’t we move to another table and he said because you can’t and we’re gonna fix the table when you leave and then I ask him why he couldn’t just let us get up, go back to the hostess stand and him fix it and he said that wasn’t an option for us. We asked several times how much a bottle of wine was and he said he didn’t have any idea, but he was go check. He never checked so we ending up ordering several glasses of the same wine which I’m sure we could’ve bought two bottles for less than we spent for each glass of wine as I asked the waiter two more times and he said I don’t know how much the bottle of wine is. He also announced to my daughter how much the steak was that was all special that we had ordered which was around $400 and I ask him why didn’t he address myself or my husband not to my daughter with her friends here celebrating her birthday he just looked at me and kept talking to my which upset me. The Caesar salad was good. The meatballs were good, but other than that, I thought that the Fettuccine was not good and I didn’t think there was anything desirable about the spaghetti either. Was over $100 a person and I didn’t feel like when we were spending $700 plus that we should be treated like we don’t matter and we’re an inconvenience for the manager to assist us. The waiter act like he was very inconvenienced. Every question we ask him, and I explained to him we’ve never been here before, and most of us couldn’t read the menu so we just needed some suggestions which he really was not accommodating. Very disappointed in spending this kind of money to celebrate with my daughter’s friends for her birthday and be treated as if we’re not good enough to be at the restaurant.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Caesar Salad, Meatballs
It is very dark inside when seated at the table, we kept moving at our little table lamp, so we can see what we were eating, servers assistant, that refills, the waters, and things like that, kept moving it back to the middle of the table… Not a real bother, we thought it was kind of quirky and laughed it off. The atmosphere other than that is really amazing. The Caesar salad was delicious, but we felt it was priced a little high for what you get.
I normally hate croutons, but these were out of this world .
The bread that they bring to the table, specifically the grandma’s bread… I could’ve had a meal out out of that .
The spicy rigatoni is a delicious, comfort, food, and not overly spicy at all, just enough for some flavor.
My husband loved the sauce that was on his steak, but felt that it. His steak had a lot of fat and gristle. He did not care for the side of squash that he got, it tasted like it had so much butter.
We will definitely return for another special occasion.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caesar Salad
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