Really enjoyed the experience at Carnells Cakery! I had heard great things about it yet still Had my expectations exceeded. There were so many creative takes on dessert types and flavors. I had a hard time limiting what I left the store with.
Atmosphere: 5
Food: 5
Service: 5
Leah Hayes
Some of the best desserts in the DFW. Have to stop myself from buying to much every time I come. So much variety and flavors for every kind of taste preference. Have had almost every type of dessert here and they are all delicious. And customer service is always great!
Atmosphere: 5
Food: 5
Service: 5
KIMMIE
There's some 'bitter betty's' making some sour reviews....but what I can say is that her deserts hands down are the best. I've never had a problem ordering or getting ahold of someone. Nothing about this place was disappointing and I strongly disagree with those negative reviews. And this place will always get my business. Keep doing your thing Carnell!!!!
Atmosphere: 5
Food: 5
Service: 5
Menchaca General Contractors
Everything is Beautiful 🥰🥰 lovely Service ❤️
Recommended dishes: Strawberry Crumble Cupcake
Breana H
I don't understand the hype. I was highly disappointed in the Biscoff cookie pudding and the strawberry cheesecake cake. The cookie pudding has a strong artificial banana flavor. I didn't expect that at all. The strawberry cheesecake cake has no flavor. The cake is dry and taste old, the cheesecake doesn't have any type of sweetness to it and it's dry(yes dry cheesecake) like something is missing. $21 is ALOT to spend on something that has no flavor or taste! I'll rather make my own. I really wanted to love this black owned business but unfortunately I won't be back. Wish you all the best!
I attached the pictures so it wouldn't be said I didn't purchase anything from this business.I did purchase, I tasted it and didn't like it!
David Sherwood
Finding truly exceptional desserts in the DFW area can be a challenge. The Strawberry Crumble Cupcake is a masterful construction of fresh flavor. The bright, pink base was tender, and I was immediately impressed to find real pieces of strawberries baked right into the cake. The Cookie Monster Brownie was an act of pure, joyful indulgence. This bar is a magnificent mash-up of flavors and textures, clearly visible with its thick, swirled blondie and brownie layers, chunks of Oreo cookies, and generous chocolate drizzle.
These were absolutely decadently delicious!! Ordered these for my baby girls 1/2 bday celebration..the Red Velvet had the best cream cheese topping! The Make A Wish had a super yummy cookie on top (& my littles favorite!) The Chocolate Chip Cupcake was so moist and delicious..was really curious about the Banana Pudding wasn’t disappointed!! If you’re in Dallas, don’t hesitate to give this a try..will definitely be ordering in the future 😋🧁🍰🍪
Atmosphere: 5
Food: 5
Service: 5
Lidia Lee
Drove 3 hours because it was recommend to me & it was 100% worth it . They went above and beyond . Best costumer service and banana pudding
Atmosphere: 5
Food: 5
Service: 5
Denice Rose
I will say the cake cookies and the Nana pudding is good. However, when ordering from them they only pay the most attention to 'tiktok' orders more.....perhaps it's because the platform is bigger and possibly get more exposure. Which doesn't make it right. We ordered some cookies straight from their website because ALL of their flavors aren't posted on tiktok and we wanted to try other flavors. Epic fail they're wayyy to slow in response time and concerns on their website. It was also expressed to them that in some areas the post office delivery drivers etc are irresponsible in delivering certain items or they steal them. With the exception of UPS which successfully delivered our other order in a timely manner. If you all use UPS to deliver the orders placed on tiktok why not use them for orders placed on your online website orders also. This is very disheartening because we had planned on placing other future orders with Carnells cakery, but the lack luster response from them pertaining to the issue is at a loss. I wish Carnells cakery the best of wishes in their business. But please listen to your customers more so that you all can receive the fullest support towards making your business a great blessing and success. Peace be unto you!
It’s so sad when you try to support black people and their businesses and they provide horrible customer service. I’m not local and I’ve ordered from them on tik tok, fast response on their and fast shipping through UPS. I noticed they don’t have the same cookie selection on Tik tok like their website so I ordered 3 cookies from their website, on their website it states they ship in 3 to 5 business days. I noticed my order was not shipped and by that time it was day 7. So I emailed them 3 times of course no response. When they did respond it was 2 and a half weeks later and whoever stated that their website was “glitching” which I knew it was a lie because the website wasn’t glitching when it accepted my payment and they had already created a shipping label a day after I ordered but my order never got shipped out. This is so disappointing because I really enjoyed the banana pudding and the cookies and wanted to support further but this experience put a bad taste in my mouth and I will no longer support. I hold all businesses to the same standard regardless of race but honestly black people provide the worst service but they have good products.
Atmosphere: 2
Food: 4
Service: 1
Nicole Boelter
DELICIOUS!! This place is a must-visit! I tried their cheesecake, cookie, and peanut butter cake, and they were all delicious. The staff was friendly and helpful, even though I was a bit clueless about what to order. And the prices are reasonable. I highly recommend this establishment.
Atmosphere: 5
Food: 5
Service: 5
Atarhe
Love this place. I order on Uber eats often and it is DELICIOUS! Everyone in the house loves. We will plan to visit in person soon. Thank you for quality and yummy-ness (is this a word? lol)!
Food: 5
Eunice Torres
10/10 definitely recommend and will be going back. Banana pudding was delicious. The slices are worth the price.
Atmosphere: 5
Food: 5
Service: 5
Kelsey Edwards
Food is great but the last 2 times I’ve ordered from this place I had to be refunded due to them not having the item in stock! Don’t advertise things you don’t have.
The best cake makers in town.
Atmosphere: 5
Food: 5
Service: 5
Really enjoyed the experience at Carnells Cakery! I had heard great things about it yet still
Had my expectations exceeded. There were so many creative takes on dessert types and flavors. I had a hard time limiting what I left the store with.
Atmosphere: 5
Food: 5
Service: 5
Some of the best desserts in the DFW. Have to stop myself from buying to much every time I come. So much variety and flavors for every kind of taste preference. Have had almost every type of dessert here and they are all delicious. And customer service is always great!
Atmosphere: 5
Food: 5
Service: 5
There's some 'bitter betty's' making some sour reviews....but what I can say is that her deserts hands down are the best. I've never had a problem ordering or getting ahold of someone. Nothing about this place was disappointing and I strongly disagree with those negative reviews. And this place will always get my business. Keep doing your thing Carnell!!!!
Atmosphere: 5
Food: 5
Service: 5
Everything is Beautiful 🥰🥰
lovely Service ❤️
Recommended dishes: Strawberry Crumble Cupcake
I don't understand the hype. I was highly disappointed in the Biscoff cookie pudding and the strawberry cheesecake cake. The cookie pudding has a strong artificial banana flavor. I didn't expect that at all. The strawberry cheesecake cake has no flavor. The cake is dry and taste old, the cheesecake doesn't have any type of sweetness to it and it's dry(yes dry cheesecake) like something is missing. $21 is ALOT to spend on something that has no flavor or taste! I'll rather make my own. I really wanted to love this black owned business but unfortunately I won't be back. Wish you all the best!
I attached the pictures so it wouldn't be said I didn't purchase anything from this business.I did purchase, I tasted it and didn't like it!
Finding truly exceptional desserts in the DFW area can be a challenge. The Strawberry Crumble Cupcake is a masterful construction of fresh flavor. The bright, pink base was tender, and I was immediately impressed to find real pieces of strawberries baked right into the cake.
The Cookie Monster Brownie was an act of pure, joyful indulgence.
This bar is a magnificent mash-up of flavors and textures, clearly visible with its thick, swirled blondie and brownie layers, chunks of Oreo cookies, and generous chocolate drizzle.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Crumble Cupcake, Oreo Cookie
These were absolutely decadently delicious!! Ordered these for my baby girls 1/2 bday celebration..the Red Velvet had the best cream cheese topping! The Make A Wish had a super yummy cookie on top (& my littles favorite!) The Chocolate Chip Cupcake was so moist and delicious..was really curious about the Banana Pudding wasn’t disappointed!! If you’re in Dallas, don’t hesitate to give this a try..will definitely be ordering in the future 😋🧁🍰🍪
Atmosphere: 5
Food: 5
Service: 5
Drove 3 hours because it was recommend to me & it was 100% worth it . They went above and beyond . Best costumer service and banana pudding
Atmosphere: 5
Food: 5
Service: 5
I will say the cake cookies and the Nana pudding is good. However, when ordering from them they only pay the most attention to 'tiktok' orders more.....perhaps it's because the platform is bigger and possibly get more exposure. Which doesn't make it right. We ordered some cookies straight from their website because ALL of their flavors aren't posted on tiktok and we wanted to try other flavors. Epic fail they're wayyy to slow in response time and concerns on their website. It was also expressed to them that in some areas the post office delivery drivers etc are irresponsible in delivering certain items or they steal them. With the exception of UPS which successfully delivered our other order in a timely manner. If you all use UPS to deliver the orders placed on tiktok why not use them for orders placed on your online website orders also. This is very disheartening because we had planned on placing other future orders with Carnells cakery, but the lack luster response from them pertaining to the issue is at a loss. I wish Carnells cakery the best of wishes in their business. But please listen to your customers more so that you all can receive the fullest support towards making your business a great blessing and success. Peace be unto you!
Service: 1
Restaurantji Recommends
It’s so sad when you try to support black people and their businesses and they provide horrible customer service. I’m not local and I’ve ordered from them on tik tok, fast response on their and fast shipping through UPS. I noticed they don’t have the same cookie selection on Tik tok like their website so I ordered 3 cookies from their website, on their website it states they ship in 3 to 5 business days. I noticed my order was not shipped and by that time it was day 7. So I emailed them 3 times of course no response. When they did respond it was 2 and a half weeks later and whoever stated that their website was “glitching” which I knew it was a lie because the website wasn’t glitching when it accepted my payment and they had already created a shipping label a day after I ordered but my order never got shipped out. This is so disappointing because I really enjoyed the banana pudding and the cookies and wanted to support further but this experience put a bad taste in my mouth and I will no longer support. I hold all businesses to the same standard regardless of race but honestly black people provide the worst service but they have good products.
Atmosphere: 2
Food: 4
Service: 1
DELICIOUS!! This place is a must-visit! I tried their cheesecake, cookie, and peanut butter cake, and they were all delicious. The staff was friendly and helpful, even though I was a bit clueless about what to order. And the prices are reasonable. I highly recommend this establishment.
Atmosphere: 5
Food: 5
Service: 5
Love this place. I order on Uber eats often and it is DELICIOUS! Everyone in the house loves. We will plan to visit in person soon. Thank you for quality and yummy-ness (is this a word? lol)!
Food: 5
10/10 definitely recommend and will be going back. Banana pudding was delicious. The slices are worth the price.
Atmosphere: 5
Food: 5
Service: 5
Food is great but the last 2 times I’ve ordered from this place I had to be refunded due to them not having the item in stock! Don’t advertise things you don’t have.
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