Tried cheba for the first time today and it was delicious!! Would absolutely recommend and will definitely order again in the future.
Food: 5
Candice Eugene
Amazing subs!!!!
Atmosphere: 4
Food: 5
Service: 5
S N
tried this for the first time & it was great! Rodney was really nice & helpful, as well as other staff. Definitely would come again to try some different subs đ„
Charlene
Absolutely horrible customer service. Very BIAS STAFF! Do not recommend.
Service: 1
Michael McCain
Came into the restaurant and needed to use the restroom. I had a friend there waiting. So I was going to run in the bathroom and come and order which my friend already did so technically I was a paid customer with someone already present. I asked to use the restroom not knowing that the policy had changed because I live in Austin. I asked one of the employeeâs âa gentlemanâ and he just looked at me without saying anything. I said again excuse me can I have the bathroom password⊠a female then responded stating that I needed to be a paying customer. I told her that I was⊠knowing that my friend was at the bar she then stated that the code is on the receipt. I told her I would get it from my friend, and she stated that I would not. She then told the bar tender not to allow me to order anything, and literally is standing at the bar just watching. Didnât advise me to leave just would not allow me to be served. She then continued to attempt to badger me into what she thought would be an apology. I am not apologizing for using the restroom while black. Honestly these people here have always had a feeling of anti blackness unless you show some form of conforming to their mindsets or control. I have been to other locations and the business model is the same. If you are not edgy or metro with a hippy vibe donât go here because we are not invited.
Atmosphere: 1
Food: 1
Service: 1
Alain Lazare
Iâve stopped at Cheba Hut multiple times whenever I visit Dallas because the food is great. Unfortunately, my most recent experience completely changed that.
On Saturday the 31st, just before 3 PM, I asked to use the restroom. A skinny white female employee was extremely rude and dismissive for no reason other than that request. Her attitude was unnecessary and unprofessional. When I asked for her name, she refused to give it.
I spoke with the manager, Jeremiah, who said I could reference the incident and her behavior. Regardless of policy, the way I was treated was unacceptable. Customers should not be spoken to with disrespect, especially over something as basic as using the bathroom.
Because of this experience, I will not be returning to this location again, despite liking the food. Management seriously needs to address employee behavior and customer service standards.
Atmosphere: 1
Food: 5
Service: 1
Ruby Moore
I came here at 10:35 pm and was told they was closed due to them wanting to watch the count down. Not acceptable
Atmosphere: 1
Service: 1
Rod Shevlin
great subs and better service from the bar guy when the sub counter was busy. visiting from Australia and better than subway at home, glad we stopped in.
cheba hut is the best everyone is so nice and the food is so good
Atmosphere: 5
Food: 5
Service: 5
Tia Fletcher
My husband and I stopped in here during the week. We saw the sign and was curious. We will definitely be back! The subs were extremely fresh and served in a timely manner. The customer service was also great! I hadn't had a sub in a long time and was happy my first sub in years was this tasty!
Atmosphere: 5
Food: 5
Service: 5
Wade Gunkel
Good subs! I would like to try the whole menu!
Atmosphere: 5
Food: 5
Service: 4
Elisha Lucero
the nicest staff ever!!! and great food. Thank you Chip Jesus!!!
Tried cheba for the first time today and it was delicious!! Would absolutely recommend and will definitely order again in the future.
Food: 5
Amazing subs!!!!
Atmosphere: 4
Food: 5
Service: 5
tried this for the first time & it was great! Rodney was really nice & helpful, as well as other staff. Definitely would come again to try some different subs đ„
Absolutely horrible customer service. Very BIAS STAFF! Do not recommend.
Service: 1
Came into the restaurant and needed to use the restroom. I had a friend there waiting. So I was going to run in the bathroom and come and order which my friend already did so technically I was a paid customer with someone already present. I asked to use the restroom not knowing that the policy had changed because I live in Austin. I asked one of the employeeâs âa gentlemanâ and he just looked at me without saying anything. I said again excuse me can I have the bathroom password⊠a female then responded stating that I needed to be a paying customer. I told her that I was⊠knowing that my friend was at the bar she then stated that the code is on the receipt. I told her I would get it from my friend, and she stated that I would not. She then told the bar tender not to allow me to order anything, and literally is standing at the bar just watching. Didnât advise me to leave just would not allow me to be served. She then continued to attempt to badger me into what she thought would be an apology. I am not apologizing for using the restroom while black. Honestly these people here have always had a feeling of anti blackness unless you show some form of conforming to their mindsets or control. I have been to other locations and the business model is the same. If you are not edgy or metro with a hippy vibe donât go here because we are not invited.
Atmosphere: 1
Food: 1
Service: 1
Iâve stopped at Cheba Hut multiple times whenever I visit Dallas because the food is great. Unfortunately, my most recent experience completely changed that.
On Saturday the 31st, just before 3 PM, I asked to use the restroom. A skinny white female employee was extremely rude and dismissive for no reason other than that request. Her attitude was unnecessary and unprofessional. When I asked for her name, she refused to give it.
I spoke with the manager, Jeremiah, who said I could reference the incident and her behavior. Regardless of policy, the way I was treated was unacceptable. Customers should not be spoken to with disrespect, especially over something as basic as using the bathroom.
Because of this experience, I will not be returning to this location again, despite liking the food. Management seriously needs to address employee behavior and customer service standards.
Atmosphere: 1
Food: 5
Service: 1
I came here at 10:35 pm and was told they was closed due to them wanting to watch the count down. Not acceptable
Atmosphere: 1
Service: 1
great subs and better service from the bar guy when the sub counter was busy. visiting from Australia and better than subway at home, glad we stopped in.
Atmosphere: 5
Food: 5
Service: 5
Best subs hands down been there 4 times in a week
Atmosphere: 5
Food: 5
Service: 5
These sammichs are Bussin!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
like subway but good
Atmosphere: 5
Food: 5
Service: 5
cheba hut is the best everyone is so nice and the food is so good
Atmosphere: 5
Food: 5
Service: 5
My husband and I stopped in here during the week. We saw the sign and was curious. We will definitely be back! The subs were extremely fresh and served in a timely manner. The customer service was also great! I hadn't had a sub in a long time and was happy my first sub in years was this tasty!
Atmosphere: 5
Food: 5
Service: 5
Good subs! I would like to try the whole menu!
Atmosphere: 5
Food: 5
Service: 4
the nicest staff ever!!! and great food. Thank you Chip Jesus!!!
Atmosphere: 5
Food: 5
Service: 5
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