Chili's Grill & Bar
2503 W Wheatland Rd, Dallas
(972) 283-4800
Recent Reviews
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Loved the 3 For Me!!! The service was also phenomenal - our server was absolutely fantastic & we enjoyed our time there!
Atmosphere: 4
Food: 4
Service: 4
Do not darken the doors to this place because they're evil and they always go back on their words.
Not to mention they are racially profiling people for employment there and firing them underneath even the Fair act rule breaking
I am a proud gay man that doesn't tell anyone really that I'm gay because I don't you know need to but the manager fired me there because he found out I was gay
I should actually file a suit for discrimination
👍👍👍👍
Atmosphere: 3
Food: 4
Service: 4
Food was good, service was nice and the atmosphere was pleasant. Not my favorite chilis but a nice place to stop and have a quick bite.
Atmosphere: 3
Food: 3
Service: 3
Food was great and the service was good but could have been better. It seemed to me my server ways more concerned about what some young guy was doing than doing her job.
Atmosphere: 4
Food: 5
Service: 4
I had a burger and a cup of soup, they were good.The wait staff was good but more like a team approach
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Soup
1st this waitress was extra rude and
Tired 😩 when we just got Sat and he was getting our drinks (took him awhile to put the drinks in-with the rudeness) today was my 23rd daughter bday dinner. She realized how rude he was and pointed it out to me. So I immediately addressed it to the manager. She fixed the waitress with a new fella. When I tell you he was on top of his game. I would of tip him a hot $50, but when this radially credit card machine that they leave on the table for you to pay DECLINED my payment 3x's. How embarrassing!! After 20 min of panicking my daughter (bday girl) says try it again mom. Tell me why it finally went through SMH. This would of been a wonderful night but I'm too determined to ever come here AGAIN - P.S. customer service is everything BEFORE this night happen.
Atmosphere: 5
Food: 3
Service: 1
if i could give this place zero stars, i honestly would. however i have to leave something to leave a review. hands down the worst experience i’ve probably ever even had in a restaurant. when we first got there, the host was super sweet and sat us promptly! when we were seated, our server greeted us pretty quick and it seemed like it would go well. wrong. we order alcohol, we received the other tables beverage and they received ours. after sitting on our table for a few minutes, we grab someone’s attention to let them know our beer was not correct. the table in front of us didn’t realize there’s wasn’t correct until they were told. they swapped our drinks. didn’t go get new ones after being on a separate parties table, just sat them down. my husband then asked for a new one, obviously because ew? we don’t know if the other guest drank out of it considering he didn’t realize it. we had the wrong food our at our table, which seemed to be happening a lot in there. i’m a manger at Texas Roadhouse, and i can promise that would not happen as much as i saw tonight. fast forward to the food, my husbands food was wrong even after repeating and verifying the order was put in correctly. then we waited 18 minutes for a recooked one. which at that point, my kids and myself were done eating. my glass went empty, i had to take my husbands drink, then again, empty with no ask if i would like another. i had bottomless chips and salsa, and there was nothing “bottomless” about it. they never were refilled.
my service was not attentive in the slightest. the entire experience was pretty sad. i should’ve read the reviews before, but i however, learned my lesson. make the drive to find a better chilis. because this one AIN’T it.
Atmosphere: 2
Food: 2
Service: 1
Update: After speaking with Manager Boe he assured me that I would get full refund. Which I did receive : ) As I stated before everyone makes mistakes but it's how you fix your mistakes which really matters. Don't waste your time or money at this location. Half my order wasn't given in to go order and then when I called they left me holding and then never answered my call again after calling repeatedly.
Atmosphere: 4
Food: 2
Service: 4
Order a Hamburg came back 2x UNCOOKED( pink ) then order the 10z ok they tried to over charge me
Vegetarian options: No knife in the silverware
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Steak
Restaurantji Recommends
Didn’t notice till I got home that I was charged for 2 of the holiday margaritas that I didn’t ask for nor did I drink them. The whole dining experience was off
Atmosphere: 2
Food: 4
Service: 1
Good place for some drinks and desserts!! Loved the chocolate molten cake
Not the best food service
Atmosphere: 3
Food: 3
Service: 3
Overcharged and simply wasn't listening. Manager seems to have an attitude. I will not be back!
Atmosphere: 1
Food: 1
Service: 1
The shrimp 🍤 pasta had no flavor and it was also dry. The service was slow. It was about nine of us at our party. Some of us didn't get our orders for over a
n hour. The waiters didn't come back to our table we had to hunt her down. People ordered drinks from the bar which didn't happen until the manager was called to the table and he also forgot the order as well. I'm sure the waiters were overwhelmed 🙄 because they were short-handed. My niece chose this place for her birthday 🎂 and it wasn't a great idea because a lot of us left unhappy. I will not return .
Atmosphere: 1
Food: 1
Service: 2
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