Chili's Grill & Bar

2503 W Wheatland Rd, Dallas
(972) 283-4800

Recent Reviews

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Artie M

I love this location. Great food and great service

Atmosphere: 4

Food: 5

Service: 5

Roberto Burgos

Place was very dirty lot of trash on the floor
Waitress take to long to show up to take us the drinks and food order will be my last time to come over this location

Atmosphere: 1

Food: 1

Service: 1

Ruby Williams

The bartender, Jaden and manager, Luke were both so very accommodating!

Atmosphere: 5

Food: 5

Service: 5

Nora Garcia

We are regulars and come very often their service is good and we love the atmosphere

Good place to come for a drink

Atmosphere: 5

Food: 5

Service: 5

Luz Reyes

Adanis not sure if I spelled correctly but he was very attentive and courteous! Best service ever!

Food: 5

Noligarchy

I had a chance to meet up with my daughter in Dallas and this restaurant was a great place to do it at, great food and customer service we had a good experience

Atmosphere: 5

Food: 5

Service: 5

Christina

Makayla was our server and she's AWESOME!!! I came with 3 girls and she had patience when it came to them ordering their food, suggestions and recommendations..Food was great , didn't have to wait too long. Ill definitely be back. Thanks šŸŒ¶ļø 's

Atmosphere: 5

Food: 5

Service: 5

Javier Mendoza

ā­ā˜†ā˜†ā˜†ā˜†
ā€œConstantly Out of Ingredients – Very Disappointingā€
I visited this Chili’s location recently and was really surprised by how many menu items were unavailable. It felt like almost everything I asked for was out of stock—ingredients for several entrĆ©es, sides, and even some basic items. It made ordering frustrating, and it definitely took away from the experience.
I understand that shortages happen, but this seemed excessive and unprepared. If so many ingredients are unavailable, customers should be notified upfront or alternatives should be offered. Unfortunately, it left the impression that the restaurant isn’t being well managed.
I hope they address the inventory issues soon, because the food is usually good when everything is available.
If you want a harsher, funnier, more polite, or shorter version, just tell me your style and I’ll rewrite it!

Atmosphere: 1

Food: 1

Service: 1

Ashley Moreno

Lord please close this Chili’s down and give the neighborhood somewhere NEW to dinešŸ™šŸ» Our server was so nice & sweet. But the lady in the kitchen running the food needs to go. The serving sizes need to look as pictured! We didn’t get a pic of what was served because the server said he would be bringing out additional food to match what the plate is supposed to look like, and to go ahead and eat. Then, the lady in the kitchen (who thinks she’s a manager - later confirmed she is NOT) came out with an attitude saying she was not going to fix the food completely. After waiting forever, all the rest of the food never came and we were told the ā€œextra foodā€ (really just the food we were supposed to have originally) would be taken off the bill. Weird but at this point, it is what it is. When paying we decided to ask the server more about the issue. Come to find out there’s a manager (Matthew) who never came out, so we asked to speak to him. He came out so nice and willing to listen. Matthew was so confused as he said he authorized the food to come out and he thought we received it. He said he would comp that bill and went on about customer service and the culture at this Chili’s needing to change. PROBLEM SOLVED and everyone was happy. (Gonna add in the fact that crazy kitchen lady was staring us down the entire time we were talking to Matthew.) Welp, he LIED and got bullied into backtracking everything by the fake manager lady from the kitchen. This Chili’s needs a manager with a backbone - Matthew, do better and don’t lie to your customers, and stop getting bullied by that lady.

Atmosphere: 1

Food: 3

Service: 1

Robinson Rodriguez

Great CUSTOMER SERVICE!
our server was very helpful and attentive with our food.
Kayden , great service! We really were pleasant with your service and assistance this evening!
Fresh food is always good and we received that!
Thanks & keep up the good work!
We need more people like you!

Atmosphere: 5

Food: 5

Service: 5

Williehutchin91 Hutch

Zaria have very good customer service šŸ‘

Atmosphere: 5

Food: 5

Service: 5

LaShondra Johnson

It’s veteran’s day. It took 20 minutes before a severe came over to take our order. When we asked about the menu honoring vets the menu is skimpy. For men & women to gives there life. Vets get treated crappy. The food was okay. Won’t be here for a while.

Atmosphere: 3

Food: 2

Service: 1

Daniel Dockweiler

Couldn't get drinks, food was horrible and waitress had issues with us! 8$ for a beer,and couldn't even keep them coming!!!

Atmosphere: 2

Food: 1

Service: 1

Hollistyn Stowe

I came and ate here on Sunday night with my 2 year old and my boyfriend and I am pregnant I got the Cajun chicken pasta the chicken was rubbery and it threw me off but I’m not the type to complain I ate about 3 pieces of the chicken and put the rest to the side the next morning I got very sick from getting food poisoning from here which I very serious considering I’m pregnant called later that night and spoke with a manager and she said she would refund my entire total which was around $45 but I payed in cash so she said instead she would send me BOGs (be our guest) to then only be rewarded $20 I am completely disappointed such a serious thing happened to me that could have been life threatening to my unborn baby to only get partially refunded in chilis money extremely upsetting coming here expecting my food to be properly prepared and getting food poisoning putting my baby at risk I will be contacting corporate with this serious matter please don’t eat here unless you want food poisoning take your money to a company who values food safety and customers health absolutely disgusting.

Atmosphere: 2

Food: 1

Service: 2

Dawn

Food- No. The triple dipper didn't live up to hype, Service:waitress was nice- her voice was medium level but the slight crowd & music was a little too loud, over powered her voice, Atmosphere:... it was chili's grill & BAR

Atmosphere: 4

Food: 2

Service: 5

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