Chili's Grill & Bar

12815 Preston Rd, Dallas
(972) 991-3855

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Recent Reviews

This was my second time at this restaurant. My first time was in January 2025 everything was great. This time I was quite disappointed. The mozzarella sticks were not fuller cooked, the cheese was Chewy. We ordered the Appetizer with southwest chicken rolls, bone-in plain chicken . They brought out boneless breaded wings. I spoke with the manager he then brought us naked wings but my friend us for breaded. The manager then brought us out breaded wings but the breaded wings were...
I was very impressed with our server, Dylan, and the teamwork we saw during lunch. Dylan was so polite and attentive. We had three other people helping run our food and prebus our table. The manager also stopped by to check on us and we told him the food was outstanding! The Triple Dipper was so delicious and mom loved her Oldtimer hamburger. It's so nice to see that Chili's has re-established great food and wonderful service as priorities.
Ordered to go and food was okay. While I know the food won’t be out of the kitchen fresh by the time I get home I did not expect food that tasted like the ingredients had been sitting there. Bacon on sliders was soft and almost mushy, wings weren’t the freshest tasting or cooked in old oil. Maybe an off night because I’ve been to chilis before and have had great experiences. Overall okay for take out.

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