Wow! Just Wow! May you please teach the youth how to treat the customer's? I'm not going to go there with the serving of the queso. Why even serve it in this 4oz dipping cup. This is 2oz
Atmosphere: 2
Food: 3
Service: 1
Bonittaapplebum
Horrible !!! Does not listen to what you put on the order. I placed an order on door dash I put no rice they put rice and decided to give me a skimpy bowl this place is horrible tried to call, it sends you to a customer service line NOT this store on Gaston ave in Dallas !!!!! This is awful and a waste of money… and another thing it’s not the door dasher it’s you !!!!! On Gaston ave you messed up my night and inconvenienced me.This is beyond disappointing why would you give me a skimpy bowl with additional rice I did not ask for. Are there people working here with no eyes ? Or can’t read this is ridiculous and I will be escalating this to corporate.
Food: 1
Service: 1
Destiny Moore
The manager with two scoops of hair has a nasty attitude.
Atmosphere: 1
Food: 1
Service: 1
Jax Zon
We went on Halloween and saw some 'scary' customers come in. We had fun. Food was nice and hot.
Atmosphere: 4
Food: 4
Service: 3
mayflower285
Got food poising from here about a week ago. Got a steak bowl and 4am the next morning it was all over my bathroom floor. Sucks because this a good location. Maybe cross contamination happened.
Manesha Traylor
Trash service made my order wrong and hung up in my face when I called about the issue
Service: 1
Leo Vallejo
⭐️⭐️⭐️⭐️⭐️ Review Title: Excellent Customer Service Makes All the Difference
I stopped by Chipotle today and noticed I was rung up incorrectly after looking at my receipt. I brought it to their attention — they apologized right away, but I’ll admit I was pretty upset at first because this has happened before.
A few minutes later, the manager came out while I was sitting down to eat. He saw the receipt on my table and personally handed me a full refund for my meal, even though I only asked for the difference. That gesture really stood out.
Mistakes happen — it’s how a business handles them that counts. The fact that they owned up to it and went above and beyond to make things right truly shows great customer service. I left feeling appreciated instead of frustrated, and that’s something I value a lot.
My Husband & I had lunch, here. It was very busy, but easy to find a table, & we sat down & had a wonderful time, enjoying our meals, together.
Atmosphere: 5
Food: 5
Service: 5
Brookln Bby
It’s giving he she they them. non binary, vegan, vegetarian. i’m scared. 2 stars…
Atmosphere: 2
Food: 2
Service: 2
Sandra Cortinas
Staff working was not friendly, when I walked in there was no one in line, on their phones, cashier had sun glasses on, young man that waited on me made me feel like I was a bother, just rushing me. Please train staff on customer service. Not to mention I wanted grilled veggies but I saw tray was empty, Staff did not come across approachable to even ask for grilled veggies.
Atmosphere: 4
Food: 4
Service: 1
Holly Dimsdle
The place was very nice and clean. They were fast and efficient. I give a HUGE 5 star review especially to the employees Bryson, Corey, and Julianna. They were above outstanding. They hey were friendly, accommodating, and friendly. They had great team work. I truly amazed at their professionalism.
Atmosphere: 5
Food: 5
Service: 5
Ese Rap
Bryson ,Corey ,Julianna , Helped me craft my order to perfection and follow directions greatly we’re friendly and help me enjoy my meal greatly. If I were these guys managers, I’d be give them a raise. !
Wow! Just Wow! May you please teach the youth how to treat the customer's? I'm not going to go there with the serving of the queso. Why even serve it in this 4oz dipping cup. This is 2oz
Atmosphere: 2
Food: 3
Service: 1
Horrible !!! Does not listen to what you put on the order. I placed an order on door dash I put no rice they put rice and decided to give me a skimpy bowl this place is horrible tried to call, it sends you to a customer service line NOT this store on Gaston ave in Dallas !!!!! This is awful and a waste of money… and another thing it’s not the door dasher it’s you !!!!! On Gaston ave you messed up my night and inconvenienced me.This is beyond disappointing why would you give me a skimpy bowl with additional rice I did not ask for. Are there people working here with no eyes ? Or can’t read this is ridiculous and I will be escalating this to corporate.
Food: 1
Service: 1
The manager with two scoops of hair has a nasty attitude.
Atmosphere: 1
Food: 1
Service: 1
We went on Halloween and saw some 'scary' customers come in. We had fun. Food was nice and hot.
Atmosphere: 4
Food: 4
Service: 3
Got food poising from here about a week ago. Got a steak bowl and 4am the next morning it was all over my bathroom floor. Sucks because this a good location. Maybe cross contamination happened.
Trash service made my order wrong and hung up in my face when I called about the issue
Service: 1
⭐️⭐️⭐️⭐️⭐️ Review Title: Excellent Customer Service Makes All the Difference
I stopped by Chipotle today and noticed I was rung up incorrectly after looking at my receipt. I brought it to their attention — they apologized right away, but I’ll admit I was pretty upset at first because this has happened before.
A few minutes later, the manager came out while I was sitting down to eat. He saw the receipt on my table and personally handed me a full refund for my meal, even though I only asked for the difference. That gesture really stood out.
Mistakes happen — it’s how a business handles them that counts. The fact that they owned up to it and went above and beyond to make things right truly shows great customer service. I left feeling appreciated instead of frustrated, and that’s something I value a lot.
Atmosphere: 4
Food: 5
Service: 4
Good fresh hot food with very nice staff
Atmosphere: 5
Food: 5
Service: 5
Friendly and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
NICEST CHIPOTLE IN DALLAS! Great service too!
Restaurantji Recommends
My Husband & I had lunch, here. It was very busy, but easy to find a table, & we sat down & had a wonderful time, enjoying our meals, together.
Atmosphere: 5
Food: 5
Service: 5
It’s giving he she they them. non binary, vegan, vegetarian. i’m scared. 2 stars…
Atmosphere: 2
Food: 2
Service: 2
Staff working was not friendly, when I walked in there was no one in line, on their phones, cashier had sun glasses on, young man that waited on me made me feel like I was a bother, just rushing me. Please train staff on customer service. Not to mention I wanted grilled veggies but I saw tray was empty, Staff did not come across approachable to even ask for grilled veggies.
Atmosphere: 4
Food: 4
Service: 1
The place was very nice and clean. They were fast and efficient. I give a HUGE 5 star review especially to the employees Bryson, Corey, and Julianna. They were above outstanding. They hey were friendly, accommodating, and friendly. They had great team work. I truly amazed at their professionalism.
Atmosphere: 5
Food: 5
Service: 5
Bryson ,Corey ,Julianna ,
Helped me craft my order to perfection and follow directions greatly we’re friendly and help me enjoy my meal greatly. If I were these guys managers, I’d be give them a raise. !
Atmosphere: 5
Food: 5
Service: 5
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