Chicken sandwich, WHERE?!?! This thing is pure air, I don’t know if these are left overs but it’s truly the most depressing chicken sandwich ever .
Atmosphere: 1
Food: 1
Service: 1
Sylvia Green-Adams
The service was zero.
Atmosphere: 1
Service: 1
Jose Ibarra
I love the chicken at this place
Atmosphere: 3
Food: 3
Service: 3
Alexis Shields
I had a deeply disappointing experience at this location that I feel compelled to share, particularly as someone who also works in the service industry.
Upon arriving to redeem a reward, I encountered unprofessional behavior from the manager that fell well below basic customer service standards. Despite my patient approach, the manager repeatedly walked away during our interaction to handle other tasks, showing a clear lack of respect for my time. When she did assist me, she displayed visible frustration and handled my personal property inappropriately – at one point grabbing my phone from my hands and then throwing it when she became frustrated with scanning a barcode.
What made the experience more concerning was the clear disparity in customer treatment. While I was repeatedly dismissed, I observed the same manager providing immediate and full attention to other customers. When another employee attempted to help me, it became apparent she hadn't been properly trained on handling rewards redemption.
The most alarming aspects of this interaction were:
The manager's physical mishandling of my personal property
The repeated abandonment of our transaction without acknowledgment
The visible display of attitude and frustration toward a patient customer
The inconsistent treatment of different customers
As someone who understands the challenges of the service industry, I always aim to be patient and understanding. However, this behavior, particularly from a manager who should be setting an example, was unacceptable. I would appreciate this being addressed to ensure other customers don't have similar experiences.
Atmosphere: 1
Food: 1
Service: 1
Terrence Anderson
Very good
Atmosphere: 4
Food: 4
Service: 4
Armvndx
Horrible employees!
Atmosphere: 1
Food: 1
Service: 1
August Salter
They messed up my order five times when we said it clearly multiple times
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fries
Anita Acosta
I am a customer of this location, the manager was rude from the beginning when helping my son to redeem a rewar, the way I explained it to him was not the right one, then in the end he did not know how to redeem his rewar and ended up charging for my entire order When I come back to ask because she didn't know how to help and she was rude, her name is Amalia.
The food was good, but the service was awful, little hispanic girl, was eating wiping her face while taking my order, she didnt know what she was doing, kept getting my stuff wrong, repeatedly had to correct them about my order, and forgot to give me my biscuits that i paid extra for, the food was nice and hot, just the service there is very irritating and annoying, not the first time i’ve experienced this at this loaction.
Atmosphere: 2
Food: 4
Service: 1
John'kyia Lee
The Mexican manager rude they had my food wrong I asked to get it fixed nicely she had a attitude I asked why she responded and said that’s her job and didn’t get my money back for the extra I had
Food: 5
Service: 1
Joaquin Hernandez
They forgot my biscuit
Erica Stanford
This was my first time at this location and everything went smoothly. Service was fast and friendly, order was accurate, and the food was great. Thanks guys! Cheers to the person at the drive thru for a job well done!
Too expensive and small in size
Atmosphere: 3
Food: 1
Service: 2
Chicken sandwich, WHERE?!?! This thing is pure air, I don’t know if these are left overs but it’s truly the most depressing chicken sandwich ever .
Atmosphere: 1
Food: 1
Service: 1
The service was zero.
Atmosphere: 1
Service: 1
I love the chicken at this place
Atmosphere: 3
Food: 3
Service: 3
I had a deeply disappointing experience at this location that I feel compelled to share, particularly as someone who also works in the service industry.
Upon arriving to redeem a reward, I encountered unprofessional behavior from the manager that fell well below basic customer service standards. Despite my patient approach, the manager repeatedly walked away during our interaction to handle other tasks, showing a clear lack of respect for my time. When she did assist me, she displayed visible frustration and handled my personal property inappropriately – at one point grabbing my phone from my hands and then throwing it when she became frustrated with scanning a barcode.
What made the experience more concerning was the clear disparity in customer treatment. While I was repeatedly dismissed, I observed the same manager providing immediate and full attention to other customers. When another employee attempted to help me, it became apparent she hadn't been properly trained on handling rewards redemption.
The most alarming aspects of this interaction were:
The manager's physical mishandling of my personal property
The repeated abandonment of our transaction without acknowledgment
The visible display of attitude and frustration toward a patient customer
The inconsistent treatment of different customers
As someone who understands the challenges of the service industry, I always aim to be patient and understanding. However, this behavior, particularly from a manager who should be setting an example, was unacceptable. I would appreciate this being addressed to ensure other customers don't have similar experiences.
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 4
Food: 4
Service: 4
Horrible employees!
Atmosphere: 1
Food: 1
Service: 1
They messed up my order five times when we said it clearly multiple times
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fries
I am a customer of this location, the manager was rude from the beginning when helping my son to redeem a rewar, the way I explained it to him was not the right one, then in the end he did not know how to redeem his rewar and ended up charging for my entire order When I come back to ask because she didn't know how to help and she was rude, her name is Amalia.
Atmosphere: 1
Food: 1
Service: 1
Had not visited in awhile, better now ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak, Apple Pie, Coleslaw, Mashed Potatoes, Fried Okra
Restaurantji Recommends
Food barely cooked..
Atmosphere: 5
Food: 1
Service: 2
The food was good, but the service was awful, little hispanic girl, was eating wiping her face while taking my order, she didnt know what she was doing, kept getting my stuff wrong, repeatedly had to correct them about my order, and forgot to give me my biscuits that i paid extra for, the food was nice and hot, just the service there is very irritating and annoying, not the first time i’ve experienced this at this loaction.
Atmosphere: 2
Food: 4
Service: 1
The Mexican manager rude they had my food wrong I asked to get it fixed nicely she had a attitude I asked why she responded and said that’s her job and didn’t get my money back for the extra I had
Food: 5
Service: 1
They forgot my biscuit
This was my first time at this location and everything went smoothly. Service was fast and friendly, order was accurate, and the food was great. Thanks guys! Cheers to the person at the drive thru for a job well done!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Frosted Honey-Butter Biscuit
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