Had a great experience my food was hot and fresh an awesome and beautiful employee named Anahi i believe had an excellent customer service. Keep it up overall everything was on point yall should come get ya some 🫡
Atmosphere: 5
Food: 5
Service: 5
Jasmine Riley
Ordered a 12pc legs and thighs and it was pink throughout the thighs, didn’t let the chicken cook long enough. Should start breaking it down and check yall food
Atmosphere: 3
Food: 1
Service: 3
Tash
1. My food is never fresh. 2. If someone pulls up to fhe drive thru window, they should be greeted! 3. I don’t know what ingredients they’re using now, but it upsets my stomach ERRRRTIME!
Chikafila would NEVER.
Atmosphere: 1
Food: 1
Service: 1
Jaira Lopez
Very good attention and y love chicken from this place
Atmosphere: 5
Food: 5
Service: 5
Adis Chek
Too expensive and small in size
Atmosphere: 3
Food: 1
Service: 2
Valeria Mendoza
Chicken sandwich, WHERE?!?! This thing is pure air, I don’t know if these are left overs but it’s truly the most depressing chicken sandwich ever .
Atmosphere: 1
Food: 1
Service: 1
Sylvia Green-Adams
The service was zero.
Atmosphere: 1
Service: 1
Jose Ibarra
I love the chicken at this place
Atmosphere: 3
Food: 3
Service: 3
Alexis Shields
I had a deeply disappointing experience at this location that I feel compelled to share, particularly as someone who also works in the service industry.
Upon arriving to redeem a reward, I encountered unprofessional behavior from the manager that fell well below basic customer service standards. Despite my patient approach, the manager repeatedly walked away during our interaction to handle other tasks, showing a clear lack of respect for my time. When she did assist me, she displayed visible frustration and handled my personal property inappropriately – at one point grabbing my phone from my hands and then throwing it when she became frustrated with scanning a barcode.
What made the experience more concerning was the clear disparity in customer treatment. While I was repeatedly dismissed, I observed the same manager providing immediate and full attention to other customers. When another employee attempted to help me, it became apparent she hadn't been properly trained on handling rewards redemption.
The most alarming aspects of this interaction were:
The manager's physical mishandling of my personal property
The repeated abandonment of our transaction without acknowledgment
The visible display of attitude and frustration toward a patient customer
The inconsistent treatment of different customers
As someone who understands the challenges of the service industry, I always aim to be patient and understanding. However, this behavior, particularly from a manager who should be setting an example, was unacceptable. I would appreciate this being addressed to ensure other customers don't have similar experiences.
They messed up my order five times when we said it clearly multiple times
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fries
Anita Acosta
I am a customer of this location, the manager was rude from the beginning when helping my son to redeem a rewar, the way I explained it to him was not the right one, then in the end he did not know how to redeem his rewar and ended up charging for my entire order When I come back to ask because she didn't know how to help and she was rude, her name is Amalia.
Had a great experience my food was hot and fresh an awesome and beautiful employee named Anahi i believe had an excellent customer service. Keep it up overall everything was on point yall should come get ya some 🫡
Atmosphere: 5
Food: 5
Service: 5
Ordered a 12pc legs and thighs and it was
pink throughout the thighs, didn’t let the chicken cook long enough. Should start breaking it down and check yall food
Atmosphere: 3
Food: 1
Service: 3
1. My food is never fresh. 2. If someone pulls up to fhe drive thru window, they should be greeted! 3. I don’t know what ingredients they’re using now, but it upsets my stomach ERRRRTIME!
Chikafila would NEVER.
Atmosphere: 1
Food: 1
Service: 1
Very good attention and y love chicken from this place
Atmosphere: 5
Food: 5
Service: 5
Too expensive and small in size
Atmosphere: 3
Food: 1
Service: 2
Chicken sandwich, WHERE?!?! This thing is pure air, I don’t know if these are left overs but it’s truly the most depressing chicken sandwich ever .
Atmosphere: 1
Food: 1
Service: 1
The service was zero.
Atmosphere: 1
Service: 1
I love the chicken at this place
Atmosphere: 3
Food: 3
Service: 3
I had a deeply disappointing experience at this location that I feel compelled to share, particularly as someone who also works in the service industry.
Upon arriving to redeem a reward, I encountered unprofessional behavior from the manager that fell well below basic customer service standards. Despite my patient approach, the manager repeatedly walked away during our interaction to handle other tasks, showing a clear lack of respect for my time. When she did assist me, she displayed visible frustration and handled my personal property inappropriately – at one point grabbing my phone from my hands and then throwing it when she became frustrated with scanning a barcode.
What made the experience more concerning was the clear disparity in customer treatment. While I was repeatedly dismissed, I observed the same manager providing immediate and full attention to other customers. When another employee attempted to help me, it became apparent she hadn't been properly trained on handling rewards redemption.
The most alarming aspects of this interaction were:
The manager's physical mishandling of my personal property
The repeated abandonment of our transaction without acknowledgment
The visible display of attitude and frustration toward a patient customer
The inconsistent treatment of different customers
As someone who understands the challenges of the service industry, I always aim to be patient and understanding. However, this behavior, particularly from a manager who should be setting an example, was unacceptable. I would appreciate this being addressed to ensure other customers don't have similar experiences.
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Horrible employees!
Atmosphere: 1
Food: 1
Service: 1
They messed up my order five times when we said it clearly multiple times
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fries
I am a customer of this location, the manager was rude from the beginning when helping my son to redeem a rewar, the way I explained it to him was not the right one, then in the end he did not know how to redeem his rewar and ended up charging for my entire order When I come back to ask because she didn't know how to help and she was rude, her name is Amalia.
Atmosphere: 1
Food: 1
Service: 1
Had not visited in awhile, better now ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak, Apple Pie, Coleslaw, Mashed Potatoes, Fried Okra
Food barely cooked..
Atmosphere: 5
Food: 1
Service: 2
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