I ordered just 2 large rice with shrimp Not the combos and when I I left saw that the guy charged me two combos no drink and I was mad cuz I went back and said that's what you ordered and that's what you got charged i was No I dint asked for combos and charged me almost $18 when normally the rice i s $2.99 plus the Shrimp topping??????????NEVER GOING BACK TO THIS LOCATIONDONT GO THERE THE GUY WITH MUSTACHE BEARD AND HAD AN UGLY ATTTUDE NEED BETTER CUSTOMER SERVICE AND DON'T EVEN APPRECIATE PEOPLE ARE STILL EVEN GOING THERE TO BUY.????
Angel Garcia
The rice is good but the shrimp is
Atmosphere: 1
Food: 1
Service: 1
Shykella Williams
Liars. Lied about prices and what a combo comes with even tho the prices and the menu come with pictures of how much it is and what’s included. Shady.
Art Mata
The food is good but the service is very bad. They should train and empower this person.
Atmosphere: 1
Food: 5
Service: 1
Elizabeth Orosco
I place an order, thru square, when i went to pick it up, they told me the order was not there, even i showed em the receipt.... i called to other restaurant the one on jefferson... they called the one on wc and finally after 30 minutes they gave me my order...when i receive my order... they gave me my order incomplete! And they refused to give me a refund or fix my order
Atmosphere: 1
Food: 5
Service: 1
Angela Bizzell
So disgusting!!!
erica Couch
Do not eat at this location. I ordered the number 3 10 piece and rice combo and when I got home one of the chicken strips was black. So when I called they said for me to bring the chicken strip so they can see and so i did. Once I got there they told me I needed to bring the whole order. This is the first time I have ever complain about this restaurant but after today I won't be back and they refuse to return my money ? ? i wish i can post a photo of what it looks like.
Allen Solis
The chicken is okay despite being greasy, but the fries were cleary old and reheated by the taste and texture, hush puppies tasted overcooked and tasteless and the popcorn shrimp tasted rubbery. I honestly wouldn't recommend this location especially given the sketchy parking lot outside. Really only positive I have is the friendly staff and manager. Hopefully they find a cook who cares
Atmosphere: 1
Food: 1
Service: 5
Diamond Allen
Only if I could give a zero this was so nasty I always go to the one off royal and they are so good came here my husband plate was wrong and his rice was cold we asked them to fix it the man told us he would not 35 dollars on garbage won't be back
Moses of Yisra’el
Ordered a lot from them. They delivered a shrimp rice and refused to give me a beef fried rice which I actually ordered. Food was actually as disappointing as the pictures. Order somewhere else.
Place is great for food. I always get it to go. French fries are REALLY good but $1 extra. Chicken pieces are large and cooked perfectly My second trip and i live in Irving. Not the greatest neighborhood but food is delicious and reasonably priced. Just enough breading to make the Chicken good but not so heavy that your eating a bunch of crusty batter and little piece of chicken. Got wife 6 piece and me 8. We'll make two meals off this (4 meals total) for less than $22 and such a nice change from burgers or pizza. Enjoy Menu
luvly gxvvyy
I just bought the 20 piece and this is how it looks I don’t even wanna eat it ?the rice is good thoe that’s it
Crazy Life
Worst customer service experience ever. It's like the employees can't figure out simple problem solving skills.
Francis Martinez
The food is good for the chain location but half of their menu you can’t order because the register doesn’t let them put it in. Service is terrible, 5 people came in and got their food before me and I had a very simple order. One lady came in and got a family pack of 40 and got her order first meanwhile I only ordered 15 pieces and as I’m sitting here writing this review I am still waiting on my order. Maybe if they had more people working making food then it’d be a higher rating.
Di'Jae Johnson
The food is good the chicken is crunchy and the fries are tasteful I get chicken and rice every day
I ordered just 2 large rice with shrimp Not the combos and when I I left saw that the guy charged me two combos no drink and I was mad cuz I went back and said that's what you ordered and that's what you got charged i was No I dint asked for combos and charged me almost $18 when normally the rice i s $2.99 plus the Shrimp topping??????????NEVER GOING BACK TO THIS LOCATIONDONT GO THERE THE GUY WITH MUSTACHE BEARD AND HAD AN UGLY ATTTUDE NEED BETTER CUSTOMER SERVICE AND DON'T EVEN APPRECIATE PEOPLE ARE STILL EVEN GOING THERE TO BUY.????
The rice is good but the shrimp is
Atmosphere: 1
Food: 1
Service: 1
Liars. Lied about prices and what a combo comes with even tho the prices and the menu come with pictures of how much it is and what’s included. Shady.
The food is good but the service is very bad. They should train and empower this person.
Atmosphere: 1
Food: 5
Service: 1
I place an order, thru square, when i went to pick it up, they told me the order was not there, even i showed em the receipt.... i called to other restaurant the one on jefferson... they called the one on wc and finally after 30 minutes they gave me my order...when i receive my order... they gave me my order incomplete! And they refused to give me a refund or fix my order
Atmosphere: 1
Food: 5
Service: 1
So disgusting!!!
Do not eat at this location. I ordered the number 3 10 piece and rice combo and when I got home one of the chicken strips was black. So when I called they said for me to bring the chicken strip so they can see and so i did. Once I got there they told me I needed to bring the whole order. This is the first time I have ever complain about this restaurant but after today I won't be back and they refuse to return my money ? ? i wish i can post a photo of what it looks like.
The chicken is okay despite being greasy, but the fries were cleary old and reheated by the taste and texture, hush puppies tasted overcooked and tasteless and the popcorn shrimp tasted rubbery. I honestly wouldn't recommend this location especially given the sketchy parking lot outside. Really only positive I have is the friendly staff and manager. Hopefully they find a cook who cares
Atmosphere: 1
Food: 1
Service: 5
Only if I could give a zero this was so nasty I always go to the one off royal and they are so good came here my husband plate was wrong and his rice was cold we asked them to fix it the man told us he would not 35 dollars on garbage won't be back
Ordered a lot from them. They delivered a shrimp rice and refused to give me a beef fried rice which I actually ordered. Food was actually as disappointing as the pictures. Order somewhere else.
Restaurantji Recommends
Place is great for food. I always get it to go. French fries are REALLY good but $1 extra. Chicken pieces are large and cooked perfectly My second trip and i live in Irving. Not the greatest neighborhood but food is delicious and reasonably priced. Just enough breading to make the Chicken good but not so heavy that your eating a bunch of crusty batter and little piece of chicken. Got wife 6 piece and me 8. We'll make two meals off this (4 meals total) for less than $22 and such a nice change from burgers or pizza. Enjoy Menu
I just bought the 20 piece and this is how it looks I don’t even wanna eat it ?the rice is good thoe that’s it
Worst customer service experience ever. It's like the employees can't figure out simple problem solving skills.
The food is good for the chain location but half of their menu you can’t order because the register doesn’t let them put it in. Service is terrible, 5 people came in and got their food before me and I had a very simple order. One lady came in and got a family pack of 40 and got her order first meanwhile I only ordered 15 pieces and as I’m sitting here writing this review I am still waiting on my order. Maybe if they had more people working making food then it’d be a higher rating.
The food is good the chicken is crunchy and the fries are tasteful I get chicken and rice every day