Dairy Queen
332 S St Augustine Dr, Dallas
(972) 286-9516
Recent Reviews
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Didn’t have the special that are online and tv! Very disappointed came here only for the special to be told they don’t have any special here!
Atmosphere: 3
Food: 1
Service: 2
Terrible service. We just went to buy some hamburgers and the meat was raw. We went to ask for a refund and they told us they couldn't do that.
Atmosphere: 1
Food: 1
Service: 1
Ordered the chicken and dumplings. It was OK, I didn't like the flavor. I'm not sure I'll have it again.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Dumplings
I went to get dinner and too many things went wrong for me to let it go and not say anything.
1.) My receipt has a charge for Something called "C.F Steak Plate T1" which I did not order and did not receive...$9.29
2.) Ordered 6 piece spicy chicken strip basket. It was rock hard, could not eat it. $10.89
3.) Ordered 2 kids burgers which from the picture displayed looked plain. Only meat cheese, pickles and condments. The ones I got had tomato and lettuce, which I didn't ask for or want. $6.59 each
4.) Ordered jamming bacon burger. They asked if I wanted 1 patty or 2...I said 2...they gave me one. The jam...was only in the middle of the bun about the size of a quarter.
5.)Also ordered a triple hunger buster asked for mayonnaise and ketchup only got mayonnaise.
6.) The patties on all 4 burgers tasted awful! Old, dry and freezer burned! Seriously disgusting!
7.) I ordered a mini pumpkin pie blizzard. On my receipt says "MISC T1 $3.99" not sure if that's the right price but it seems like a lot for a tiny cup. And the first time I had it, it was so pretty with whip and sprinkled with spice. This time it looked nothing like that. They put a flat soda top instead of the dome top for the blizzard.
8.) The absolute worst part was the drink. My kid took a sip of the coke and started gaging. Spit out the drink and there was a greenish black 1cm "something" in the soda. I have no idea what that something was. The best way I can describe itis...looks like a old moldy strawberry leaf but firmer and sticky.
I'm no snob, I always say please and thank you. I don't understand how so much could go wrong.
This was by far the worst fast food experience I've ever had. I'm very disappointed. Tried calling the phone number on the receipt but no one answered and I wasn't able to leave a voice mail message. I spent $55.14 on dinner for my family and I very much regret it.
8:56 pm and the worker makes hand gesture No closed
open sign is on
Store hours close at 10 pm
Needs new management or update hours
They do not have restroom for the costumer. How can they stay this business open if they don't have restroom available?
Atmosphere: 1
Food: 1
Service: 1
Ordered a double Cheese burger... took soo long to get it, homegirl said it took long cause it's a double ... I get my food and there's no cheese then they have to ask"oh you wanted cheese"?? Bruhhh this is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Great place for take out but not a safe place for family since there's a lot of crime.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries, Salad
Excellent in everything
Atmosphere: 5
Food: 5
Service: 5
three stars taken off for the man who turned the lights off and open sign off ten minutes before closing when i pulled into the drive through. yes i was on my period and yes i did cry for twenty minutes straight after the betrayal of the dairy queen employee. people like you are the reason women cry and need ice cream on their period in the first place
Restaurantji Recommends
Just got blizzards. They tasted as they should! They were very slow but it was a late Friday night so probably limited staff. The service was fine but the restaurant seems like it needs some serious TLC.
Atmosphere: 3
Food: 5
Service: 4
Very good service, the food is delicious and the shakes are very delicious. The staff is very friendly.
Yall becareful with the food here my chicken was raw and I had a good big piece and then saw it was raw smh I sure hope I don't get sick and the lady had the nerve to have an attitude til she saw it was
Food: 1
Service: 1
This place is so unprofessional. They can't cook.
Atmosphere: 1
Food: 1
Service: 1
Ice is very good. Tacos very
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Banana Split
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