I ordered pick up for lunch at this location, along with two coworkers. We arrived and the place was completely empty besides me and my one coworker who came with to pick up the food. After giving the names for pickup we for about 15-20 minutes. The employee came back up to the front and handed us the three bags that were sitting on their takeout shelf since we walked in. Needless to say, the food was almost room temp by the time I sat down to eat it. Just a poor experience, the dishes seemed prepared well and were fairly tasty but with how many sushi joints there are in the area, I likely won't be coming back.
Food: 3
Service: 1
Squeak McPip
We came in to try the happy hour because the reviews were ranting and raving about how good it was. Well, I'm here to tell you that if you are anything of a sushi lover, you are not going to enjoy the rolls here. They were so bad that you would have thought they came from Kroger. Had they given me at least a little bit of quality in their happy hour roll, I would have been more inclined to try something on their regular menu. But seeing as how they couldn't even get a California roll right, I didn't want to spend the extra money to get a subpar roll.
Apart from the food, we had the saketinis which were so overly sweet and hard to finish. The cherry on top was the poor service. Or should I say, obligatory service. No one there looked happy to be serving us or anybody for that matter.
Unfortunately, the experience has deterred us from wanting to try this place again. Deep sushi used to have really good food and customer service. That's not what you'll find here anymore. Save your money and try something with better taste and bang for your buck.
Atmosphere: 2
Food: 1
Service: 1
Kalman Friedman
This was an amazing experience, great food, attentive staff (thank you Ben), and a comfortable atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Mateo Anzola
Horrible customer service experience. I regret wasting my time and money at this place.
Atmosphere: 1
Food: 1
Service: 1
Rachel Whittington
Just made an online to-go order on my way back to Houston from Tulsa and it was all amazing — super easy to order, order was ready quickly, and delicious sushi! I got the cherry blossom and the geisha rolls. Both so good. I’ll def be back next time I’m in the area
Atmosphere: 5
Food: 5
Service: 5
Serenity
Experience was great, we did a boat, was about 65 was enough for 2 of us,
Atmosphere: 5
Food: 4
Service: 5
Jerrell Washington
I didn't like the customer service, about a year so ago it was excellent customer service now I feel some kind of why . A Mexican gentleman asked for the soccer game no problem big t.v , I asked could they turn on the NBA finals on one of the small t.v's now all of a sudden nobody can find the remote. This will be my last time here!!
Ismael Rohmann
Extremely disappointed that I have to write this review. I regularly order uber eats from Deep Sushi and it’s always fresh and tasty. However, this last time there was a giant hair inside one of the rolls. I am generally not picky but this hair was just too long and embedded within the role not to notice it. It was very off putting and could not keep eating the rest after that.
Jonathan Hinojosa
Unless I was unlucky and caught them on an off day, I would not recommend this spot. We got 2 drinks, salmon balls and a sushi roll totaling $76. Very overpriced, you can get same quality sushi at HEB or Walmart
Great lil sushi spot. Good rolls and dumplings. Decent happy hour options. Will def be back to try more things.
Atmosphere: 5
Food: 5
Service: 4
Emilio Morales
I love deep sushi! The vibe in there is so great and so is all of the staff. The service is super quick as well. The rolls are priced very well and also when it’s happy hour they still offer a lot of rolls to choose from. If you’re not a sushi fan, they have other items on the menu that are just as good. They have pineapple fried rice that comes in half a pineapple, which is cool to me. They also have orange chicken and it’s so delicious. I love coming here to try new rolls and get the ones I love the best which are the “best” roll, Dallas roll, spider roll, love at first sight and the crunch roll
Atmosphere: 5
Food: 5
Service: 5
Mark T.
Food was tasty.
Atmosphere: 5
Food: 5
Service: 5
Cronos Coin
I had the 5 piece albacore sashimi (forgot to take a photo), and it was fine. Had a crab wonton, definitely not my liking but my friends like it, and they liked their sushi rolls. They liked the Hawaiian role the best and they had the Deep roll. Probably I would have enjoyed it more if there was Ahi sashimi
Noah Selz
Great sushi and nigiri and a good selection of imported drinks as well. Worth the trip the deep ellum.
I ordered pick up for lunch at this location, along with two coworkers. We arrived and the place was completely empty besides me and my one coworker who came with to pick up the food. After giving the names for pickup we for about 15-20 minutes. The employee came back up to the front and handed us the three bags that were sitting on their takeout shelf since we walked in. Needless to say, the food was almost room temp by the time I sat down to eat it. Just a poor experience, the dishes seemed prepared well and were fairly tasty but with how many sushi joints there are in the area, I likely won't be coming back.
Food: 3
Service: 1
We came in to try the happy hour because the reviews were ranting and raving about how good it was. Well, I'm here to tell you that if you are anything of a sushi lover, you are not going to enjoy the rolls here. They were so bad that you would have thought they came from Kroger. Had they given me at least a little bit of quality in their happy hour roll, I would have been more inclined to try something on their regular menu. But seeing as how they couldn't even get a California roll right, I didn't want to spend the extra money to get a subpar roll.
Apart from the food, we had the saketinis which were so overly sweet and hard to finish. The cherry on top was the poor service. Or should I say, obligatory service. No one there looked happy to be serving us or anybody for that matter.
Unfortunately, the experience has deterred us from wanting to try this place again. Deep sushi used to have really good food and customer service. That's not what you'll find here anymore. Save your money and try something with better taste and bang for your buck.
Atmosphere: 2
Food: 1
Service: 1
This was an amazing experience, great food, attentive staff (thank you Ben), and a comfortable atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service experience. I regret wasting my time and money at this place.
Atmosphere: 1
Food: 1
Service: 1
Just made an online to-go order on my way back to Houston from Tulsa and it was all amazing — super easy to order, order was ready quickly, and delicious sushi! I got the cherry blossom and the geisha rolls. Both so good. I’ll def be back next time I’m in the area
Atmosphere: 5
Food: 5
Service: 5
Experience was great, we did a boat, was about 65 was enough for 2 of us,
Atmosphere: 5
Food: 4
Service: 5
I didn't like the customer service, about a year so ago it was excellent customer service now I feel some kind of why . A Mexican gentleman asked for the soccer game no problem big t.v , I asked could they turn on the NBA finals on one of the small t.v's now all of a sudden nobody can find the remote. This will be my last time here!!
Extremely disappointed that I have to write this review. I regularly order uber eats from Deep Sushi and it’s always fresh and tasty. However, this last time there was a giant hair inside one of the rolls. I am generally not picky but this hair was just too long and embedded within the role not to notice it. It was very off putting and could not keep eating the rest after that.
Unless I was unlucky and caught them on an off day, I would not recommend this spot. We got 2 drinks, salmon balls and a sushi roll totaling $76. Very overpriced, you can get same quality sushi at HEB or Walmart
Atmosphere: 2
Food: 1
Service: 3
Try The Deep Pearl (brand new!)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great lil sushi spot. Good rolls and dumplings. Decent happy hour options. Will def be back to try more things.
Atmosphere: 5
Food: 5
Service: 4
I love deep sushi! The vibe in there is so great and so is all of the staff. The service is super quick as well. The rolls are priced very well and also when it’s happy hour they still offer a lot of rolls to choose from. If you’re not a sushi fan, they have other items on the menu that are just as good. They have pineapple fried rice that comes in half a pineapple, which is cool to me. They also have orange chicken and it’s so delicious. I love coming here to try new rolls and get the ones I love the best which are the “best” roll, Dallas roll, spider roll, love at first sight and the crunch roll
Atmosphere: 5
Food: 5
Service: 5
Food was tasty.
Atmosphere: 5
Food: 5
Service: 5
I had the 5 piece albacore sashimi (forgot to take a photo), and it was fine. Had a crab wonton, definitely not my liking but my friends like it, and they liked their sushi rolls. They liked the Hawaiian role the best and they had the Deep roll. Probably I would have enjoyed it more if there was Ahi sashimi
Great sushi and nigiri and a good selection of imported drinks as well. Worth the trip the deep ellum.
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