Despite efforts to get access to the account, dozens of password reset attempts, messages to the bot, etc.
I made cases that no one got back to, etc. Now somehow I manage to get access after my points expire and they “can’t reinstate them” despite the situation.
And no my password wasn’t wrong. I literally copy/pasted it and it did the whole “this account is locked thing” for months on end till I basically gave up, after trying again and again periodically. Legit one time, I’d managed to change the password somehow, placed an order, got enough points for a free pizza, logged out, and then couldn’t log back in. I lost 40 points now and their “policy” says they can’t do anything about it even though it wasn’t my fault the account got locked out (I am 100% positive, so please don’t gaslight me about the password).
I’m sure they know this issue exists.
Honestly, this on top of the costs for delivery has soured me a bit. I think I will stop ordering from them permanently, not that they care but this is like false advertising.
They’ve been very responsive lately so something changed on their backend but they’re truly acknowledging their mistake I feel.
I guess it could just be a bot responding disguising itself as a human honestly. I tried calling the customer service but number during this time too, it was even more useless.
Anyways, I feel robbed.
Atmosphere: 4
Food: 4
Service: 4
Javier Hernandez
I just want to give a shout out to the delivery driver I believe his name was Adnan. After he delivered my pizza he realized they forgot my sauces, I said it was okay considering it was cold out and late. About 10 minutes go by and he was out front with my two sauces which I was completely surprised. He showed me that he takes his customer service satisfaction to another lever. So thank you dominoes for recruiting the best.
Atmosphere: 5
Food: 5
Service: 5
Erie Roy
Last night I placed an order that was not what I got. But this morning I called a talked to the Manager. Cameron he was so professional, understanding and helpful. He told me not to worry and he would have my order delivered to my senior living with no problem 😊 Now that's what I call customer service young man!!!! Hats off to you, and Domino's Pizza 🍕 good looking out!!
Atmosphere: 5
Food: 5
Service: 5
Ally Medina
Nothing like waiting more than an hour and a half for delivery just to get an email saying our order had been cancelled. Thanks!
Atmosphere: 1
Food: 1
Service: 1
Stephanie Contreras
Pizza was burnt and the spinach was old that it was brown🚫 never again, worst location ever.
Atmosphere: 1
Food: 1
Service: 1
Lourdes Rodriguez
Horrible pizza ever👎
Food: 1
Service: 1
Eclipse Smith
they make their pizzas so good!!! i only had one instance where a driver was kinda passive aggressive towards me, but in his defense, i did order pretty late and im sorry about that. other than that, im obsessed :3
Atmosphere: 5
Food: 5
Service: 4
JERRY REYES
I’ve ordered pizza from this location for the past 5 months. It’s always an issue with the food: it’s not cut right, not enough toppings, not cooked enough. The delivery driver’s are pretty nice. But the food overall really sucks. I requested someone to contact me and I’m still waiting on that. I will NEVER order from this location ever again. I rather drive and pick up my order from the Zang Blvd store.
Atmosphere: 3
Food: 1
Service: 3
Claudean McCrury
The pizza was not what I think, I did not know what I was ordering , I was thinking stopping ranch cheese pepperoni, like I see them in stores, but truly I don't know how to order, but the sandwiches was great 😅 😀 next time I will call in . Thank you ❤️
Rapid service. Great crew of workers. Very easy to get service in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Angel Gold
I have been ordering online and got great service until today. I’m trying to call to follow up on my order, which is btw, taking forever to get baked and processed, but no one is answering the phone. Never again.
Osmen Maldonado
One star x rude I call and they divert my call
Anna Thompson
I placed an order online called 5 mins afterwards to location was told my order was coming out as we spoke. I stay 7 mins away right I got there order was just sitting out when I arrived. I didn’t bother to check but when I made it home all 4pizzas were cold no way they would’ve got cold with in 7 mins of pick up then none of the pizzas were cut all the way thru and sum were burnt
Despite efforts to get access to the account, dozens of password reset attempts, messages to the bot, etc.
I made cases that no one got back to, etc. Now somehow I manage to get access after my points expire and they “can’t reinstate them” despite the situation.
And no my password wasn’t wrong. I literally copy/pasted it and it did the whole “this account is locked thing” for months on end till I basically gave up, after trying again and again periodically. Legit one time, I’d managed to change the password somehow, placed an order, got enough points for a free pizza, logged out, and then couldn’t log back in. I lost 40 points now and their “policy” says they can’t do anything about it even though it wasn’t my fault the account got locked out (I am 100% positive, so please don’t gaslight me about the password).
I’m sure they know this issue exists.
Honestly, this on top of the costs for delivery has soured me a bit. I think I will stop ordering from them permanently, not that they care but this is like false advertising.
They’ve been very responsive lately so something changed on their backend but they’re truly acknowledging their mistake I feel.
I guess it could just be a bot responding disguising itself as a human honestly. I tried calling the customer service but number during this time too, it was even more useless.
Anyways, I feel robbed.
Atmosphere: 4
Food: 4
Service: 4
I just want to give a shout out to the delivery driver I believe his name was Adnan. After he delivered my pizza he realized they forgot my sauces, I said it was okay considering it was cold out and late. About 10 minutes go by and he was out front with my two sauces which I was completely surprised. He showed me that he takes his customer service satisfaction to another lever. So thank you dominoes for recruiting the best.
Atmosphere: 5
Food: 5
Service: 5
Last night I placed an order that was not what I got. But this morning I called a talked to the Manager. Cameron he was so professional, understanding and helpful. He told me not to worry and he would have my order delivered to my senior living with no problem 😊 Now that's what I call customer service young man!!!! Hats off to you, and Domino's Pizza 🍕 good looking out!!
Atmosphere: 5
Food: 5
Service: 5
Nothing like waiting more than an hour and a half for delivery just to get an email saying our order had been cancelled. Thanks!
Atmosphere: 1
Food: 1
Service: 1
Pizza was burnt and the spinach was old that it was brown🚫 never again, worst location ever.
Atmosphere: 1
Food: 1
Service: 1
Horrible pizza ever👎
Food: 1
Service: 1
they make their pizzas so good!!! i only had one instance where a driver was kinda passive aggressive towards me, but in his defense, i did order pretty late and im sorry about that. other than that, im obsessed :3
Atmosphere: 5
Food: 5
Service: 4
I’ve ordered pizza from this location for the past 5 months. It’s always an issue with the food: it’s not cut right, not enough toppings, not cooked enough. The delivery driver’s are pretty nice. But the food overall really sucks. I requested someone to contact me and I’m still waiting on that. I will NEVER order from this location ever again. I rather drive and pick up my order from the Zang Blvd store.
Atmosphere: 3
Food: 1
Service: 3
The pizza was not what I think, I did not know what I was ordering , I was thinking stopping ranch cheese pepperoni, like I see them in stores, but truly I don't know how to order, but the sandwiches was great 😅 😀 next time I will call in .
Thank you ❤️
It’s a very good place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Rapid service. Great crew of workers. Very easy to get service in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
I have been ordering online and got great service until today. I’m trying to call to follow up on my order, which is btw, taking forever to get baked and processed, but no one is answering the phone. Never again.
One star x rude I call and they divert my call
I placed an order online called 5 mins afterwards to location was told my order was coming out as we spoke. I stay 7 mins away right I got there order was just sitting out when I arrived. I didn’t bother to check but when I made it home all 4pizzas were cold no way they would’ve got cold with in 7 mins of pick up then none of the pizzas were cut all the way thru and sum were burnt
Atmosphere: 2
Food: 1
Service: 1
Hair embedded in the crust
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Custom Pizza
Loading...