Donut Palace
9670 Plano Rd, Dallas
(214) 348-1995
Recent Reviews
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Look I get it. It’s Saturday. It’s early in the morning the lady is probably not in the best mood that’s fine but the least you could do is not treat the customer as if they’re an inconvenience to you. She let out a noticeable sigh whenever I walked in. When asked if I wanted my kolache heated up I said yes please if you don’t mind. She rolled her eyes as she took it out of the microwave and slid it across the counter angrily next to my donuts. She let me know several times I was a bother. The donut holes and croissant jalapeño kolache are really good too which sucks cause even though the food was a hit I’m tired of being treated poorly by people whose literal job is customer service lol so idk if I’ll be coming back
Awesome place for donuts. Super friendly staff. Loved them over Dunkin.
Not willing to accommodate people with egg and cheese allergies.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Doughnut
Great donuts in my neighborhood. I am an independent businessman, so I like to support others like me.
Atmosphere: 4
Food: 5
Service: 5
Very unprofessional and rude. Apparently in order to use your debit card the minimum purchase has to be $5.00. My order came to $4.67. The lady rudely told me that “ I need to make an additional purchase to get the total over$5.00. She was so rude and condescending, I told no thank you and walked out. This was my third time there. Also, the Kolaches taste like they are 1-2 days old. It’s like if they don’t sell them all they wrap them up and put them in the refrigerator and reuse them the next day or TWO….
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional and rude. Apparently in order to use your debit card the minimum purchase has to be $5.00. My order came to $4.67. The lady rudely told me that “ I need to make an additional purchase to get the total over$5.00. She was so rude and condescending, I told no thank you and walked out. This was my third time there. Also, the Kolaches taste like they are 1-2 days old. It’s like if they don’t sell them all they wrap them up and put them in the refrigerator and reuse them the next day or TWO….
Today, October 21, the Asian woman from this donut business did not want to sell donuts to two young men because she did not speak English, she was very rude, she was a razist.
canceling out the comment saying there are roaches and rude workers but thats a whole lie i’ve been going here since I was young the workers are the sweetest and trust I aint never seen no roaches
Love the kolochies!!! ❤️❤️ Very nice staff as well
Convenient but expensive on large pigs in blanket or kolache 2.79 each not worth it when I buy dozen 1.65 each Shipley's 19.90 dozen. Service is fast
Restaurantji Recommends
Come here every now and then, quality is consistent. Apple fritters, blueberry, and kolaches are my go to
Best donuts in town. I've hit this spot every Thursday for the last 6 years and it never disappoints. Fresh, friendly, family atmosphere. Everything is delicious!
Very friendly workers! The donuts were fresh! I’m from out of state and had yet to find any donuts that I loved until today!! The jalapeño sausage kolache was delicious!! Definitely will be back
Great doughnuts and kolaches, love going here for a special treat.
My glazed donut was fresh, I really went in for the coffee. I'm addicted to McDonald's coffee, so the coffee wasn't rich enough, but i did enjoy it.
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