Dunkin'
13535 Preston Rd, Dallas
(972) 239-1700
Recent Reviews
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The cashier look drunk, very rude
Atmosphere: 1
Food: 1
Service: 1
The older women is kinder than the younger one. Donuts were pretty good to be honest and the energy drink was great. It’s 8:15pm
Dietary restrictions: Not keto
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Donuts
This is the only location that if you put in a mobile order - it's either not done yet (15 minutes later) or it's wrong. The egg bites I have gotten here twice now, have been frozen still.
Atmosphere: 3
Food: 1
Service: 3
Drove here at 6pm on Monday, and it was closed. There isn’t a national holiday today.
Atmosphere: 1
Food: 1
Service: 1
Horrible. If you care about what you consume, DO NOT COME HERE. First time time to DD because I wanted to take advantage of Amex deal. First I noticed how filthy the parking lot was. Trash everywhere, especially in the back. I ordered a large coffee with a breakfast taco like thing and hasbrowns. The hash browns had a chemical taste, almost as if they were fried in motor oil. Next, the breakfast taco thing was disgusting. It was Inedible. One bite and a placed it back in the bag it the bag and tossed it out. When I approached the pick up window, I could see inside which was filthy as well. I will definitely be reaching out to Amex since their customers deserve way better. I gave 2 stars for service since they were happy to serve this crap.
They would have recieved 5 stars had they told me to go somewhere else.
Update 12:00 a.m. - I have been violently I'll all day after eating here this a.m. I will request the city of Dallas dept of health to check it out. The sooner the better. Do not eat here.
Atmosphere: 1
Food: 1
Service: 2
As a black woman, to see the only black person working there with a nasty attitude is unsettling. If you didn't feel like being kind of considerate this morning..... STAY HOME. It's crazy to serve people food, esp breakfast with a TERRIBLE ATTITUDE. LOOKING JUST LIKE HIS ATTITUDE. DO BETTER AND YOU'LL RECEIVE BETTER.
I empathize that we are all going through something we don't speak about but we also CHOOSE, to the have a a good attitude or not. That young man gotta go!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breakfast Sandwich, Sandwich
Was craving donuts for breakfast. Went in around 7:30am ordered some donuts and coffee. The donuts were dry and were not fresh. Not worth my 20 min drive:(
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Donuts
Went in this morning. And got a burned bagel sandwich. Experience is usually good at this location.
Atmosphere: 3
Food: 1
Service: 4
Lady at the window tried to give me $4 change for a $6.50 order after i gave her $11.50, and had to pull out a calculator to show her the math... smh man this is basic math who are yall hiring to handle money here?
Food: 4
Service: 1
Good service, I especially like the everything mini bagel... Very good!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I love Dunkin Kolaches. They're my go-to for a delicious breakfast. However, I believe this location's oven is due for a replacement as it overcooks them, resulting in a hard crunch with every bite. Customer service is about what you would expect. Not welcoming and very robotic but also not rude.
I love Dunkin Kolaches. They're my go-to for a delicious breakfast. However, I believe this location's oven is due for a replacement as it overcooks them, resulting in a hard crunch with every bite. Customer service is about what you would expect. Not welcoming and very robotic but also not rude.
I love Dunkin, it’s where I prefer to get my to-go coffee if I need it when I travel. But here- it really felt like I was bothering them as we ordered, very weird and awkward encounter which is almost laughable.
AC temperature in the shop and the apple cider donut was nice!
(I’d also seem annoyed and bored with people if I was interrupted while eating wing stop IF I wasn’t at work) - only commenting on this because it frustrated me that the baristas were more confused about the menu items than I was. Their attitude was yucky.
Con flojera, nada de sonrisas y sin modales…??♀️ así no se llega a ningún lado amigas. Espero que les vaya mejor.
Dietary restrictions: No soy milk
Parking: Go to the back.
Atmosphere: 1
Food: 4
Service: 1
My very first time coming here. Horrible customer service the lady I'm assuming the manager very rude and impatient kept interrupting me. Will not be coming back. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Slowest freakin donut shop in Dallas. Expect it to take 15-30 minutes if going before work
Atmosphere: 1
Food: 2
Service: 1
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