Golden Chick
11823 Plano Rd, Dallas
(972) 889-9911
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The team here is always polite and quick. My food always comes out Hot and Fresh!
Atmosphere: 5
Food: 5
Service: 5
I like it
Atmosphere: 5
Food: 5
Service: 5
I can’t leave my truck parked in the front of the door I have a customer car on top of my tow truck I was trying to order food but left rude service
Atmosphere: 1
Food: 1
Service: 1
Lunch hour has the best and speediest service. Friendly and food is always fresh.
Atmosphere: 5
Food: 5
Service: 5
I had the roasted chicken w/mashed tatoes and a good roll
Went to the Golden chick on plano rd and forest and ordered 2 funnel cakes. They were hard and old and tasty like trash my dog did not want it. Never experienced this at this location. Very disappointed. All the responses I've seen of I'm sorry but what are you going to do for me. I want my money back for this trashy funnel..
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Wicked Wings and Fries
The last two visits to this poorly managed GC were bad experiences. Tonight, they charged me for mashed potatoes only to put a side of gravy in the bag. When you call to speak to them nobody answers the phone. The visit before today was about a year ago when they served disgusting chicken tenders that my child bit into & spit out. I took it inside the restaurant to show the manager & she refused to refund me because the chicken had been bitten into. This store is in need of a drastic makeover starting with management that is professional, food that is prepared better, and answering the phone instead of blatantly ignoring the caller, despite several attempts.
Atmosphere: 2
Food: 1
Service: 1
Customer service needs some improvement and some respect and please serve fresh food at all times and not get an attitude wen a customer ask for fresh food that's how it supposed to be Fresh
Atmosphere: 3
Food: 3
Service: 3
8:30pm and dining room was closed. Very tiny chicken tenders. They used to be bigger. Now it's like they split a tender into 3 pieces to get the most count. Very disappointed.
Atmosphere: 2
Food: 1
Service: 2
I work beside this location. I often see Latricia when I go (usually on Fridays for a lunch treat), and while I typically don't leave reviews, I have to complent her. My order is always correct and fresh, and I'm greeted with a smile. It leaves an everlasting impression of a company when you get to meet employees that genuinely care about what they do and the people they serve. 5 stars from me!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kind people!
Atmosphere: 5
Food: 5
Service: 5
PSA!!!PSA!!!...PLEASE DO NOT! I REPEAT DO NOT EAT AT THIS LOCATION(PLANO RD/FOREST LANE) IF YOU HAVE ANY TUPE OF SEAFOOD ALLERGIES. STAFF HAS NOW STARTED TO FRY THEIR CHICKEN(WICKED WINGS FOR SURE) IN THE SAME GREASE AS THEIR. IT WAS BROUGHT TO MANAGER(TRISHA)ATTENTION BACK IN 07/2025) AND HER RESPONSE WAS PER CORPORATE WAS TOLD TO DO SO SINCE THEIR FISH IS NOT BATTERED. SHE WAS VERY NONCHALANT ABOUT THE SITUATION. IT WAS ALSO BROUGHT TO MANAGEMENT ATTENTION LAST NIGHT (09/11/3025)WHEN PURCHASED WINGS AND IT TASTED LIKE FISH. REQUESTED REFUND AND WENT UP THE STREET TO NEW LOCATION(ABRAMS/FOREST LANE) AND RECEIVED BETTER TASTING WINGS.
I don't like the new chicken salad please bring back the old chicken salad with out the nuts! But customer service was great!
Atmosphere: 3
Food: 1
Service: 5
Very slow. 1 family of 4 inside 3 cars in drive thru waiting for chicken. Sat for 6 mins drove around and went inside.
Atmosphere: 2
Food: 2
Service: 1
Best place to eat
Atmosphere: 4
Food: 5
Service: 5
Loading...